Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
4
Decent phone. Incompetent customer support.
on November 19, 2024
Posted by: Steve
Verified Purchase:Yes
It's a pretty good phone. The idiots who work there don't know how their VIP insurance plan works
Written by a customer while visiting Samsung US
Posted by: Geno
Verified Purchase:Yes
Great experience from the process of receiving shipment to the process of the trade in on the phones. Wish you would be be able to send return boxes for the trade ins to assure proper packing.
Written by a customer while visiting Samsung US
Posted by: Leono
from Connecticut
Expertise:Intermediate
Verified Purchase:Yes
Excellent cell phone !! More faster than never thanks samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Asad Baig
from Columbus Ohio USA
Expertise:Expert
Verified Purchase:Yes
Really great phone i switch from S10+ to S24Ultra its a big difference in speed, camera apps and Evrything, look like i dont need a new phone now, until somthig big change comes may be in 4 to 7 years. bottom line Great Phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Richmond Texas
Expertise:Expert
Verified Purchase:Yes
I being having sansumg for over 15 years and I love it and will never go with a different brand
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jose M
from Yonkers,NY
Expertise:Expert
Verified Purchase:Yes
Great phone, good build, stylish look and high quality. Highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Richmond TX
Expertise:Expert
Verified Purchase:Yes
My daughter loves the phone, camara is great and the storage capacity its great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Annn
Verified Purchase:Yes
Not a big change from previous models. I thought as I pay more, I get more
Response from Samsung USBy Social Commerce, November 20, 2024
Thank you for your feedback on the Galaxy S24 Ultra, Annn. The s24 Ultra features a rounded back for a more comfortable grip, a unified design with a satin finish on both the back glass and frame and improved Armor Aluminum for greater strength and hardness. The front and rear are protected by Gorilla Glass Victus 2, while the titanium frame and AI-enhanced software provide an upgraded experience compared to the S23 Ultra. With its quad telephoto camera system, the S24 Ultra captures clearer, higher-resolution zoomed-in photos, and the new ProVisual engine enhances photography through high resolution, Super HDR, AI Zoom, Nightography, and Generative Edit. The display also boasts superior visibility with a peak brightness of 2600 nits and the durability of Corning Gorilla Armor. Once again, we appreciate your feedback as we continue to make improvements. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US