Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Posted by: Daniel
Expertise:Intermediate
Verified Purchase:Yes
So far so good absolutely love it and the battery , after updating seem to be pulling a bit more battery though but typically with light use change every 3 days . Next big investment hight speed changer
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: ThadudeB420
from Denham Springs, La
Expertise:Expert
Verified Purchase:Yes
Best phone out of many great smart phones that are out
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 12, 2024
Posted by: Flipfan24
[This review was collected as part of a promotion.] I just upgraded to the s24 ultra from the z flip 3 and so far it is a great improvement. The screen quality and camera quality are amazing, the battery on the s24 ultra is 100 times better than the z flip 3. It's taking some getting used to having a bigger phone again but so far I absolutely love the phone. I was hesitant on getting it but I'm glad I finally got it. the call quality is so much better too. I have it on T-Mobile service and it doesn't lag or anything. The streaming is great and downloading bigger apps takes no time at all to install and download fully. I have been a Samsung fan since I had the galaxy s3.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Updates Matter
on November 13, 2024
Posted by: Mr6litre
[This review was collected as part of a promotion.] So I switched from a pixel 6 pro to the s24 ultra because of galaxy AI. At first I was disappointed with the camera quality and the lack of Google assistant integration vs Bixby. With all the updates over the past 7 months the phone has become solid. The galaxy AI and Google Gemini are second to none. Also the galaxy camera patches have really made the camera comparable to the pixel line (WHICH SAYS ALOT). Overall I'm pleased with the purchase and can't wait to see the cool features that will come with One UI 7 release at the beginning of 2025. I recently purchased the galaxy buds 3 pro to go along with the phone and now it's a juggernaut in all. Very happy with the package
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awsm
on November 13, 2024
Posted by: Pradeep
I m regular customer of Samsung since S6 modal
They quality is superb
They quality is superb
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect phone other than the battery
on November 13, 2024
Posted by: ColorBlind
[This review was collected as part of a promotion.] I used many different brands in phones but ended up on samsung in my last 3 phones. Now this S24 is superior in every aspect. I mostly use it for photos, mostly maps for driving, and games. The phone satisfied my needs in all of them. I just wish it had a 7000mah + battery, and a fingerprint sensor on the side button instead of the screen sensor. Then this phone would be best of the best.
Value
4
Response from Samsung USBy Social Commerce, November 13, 2024
Thank you for reaching out to us! We greatly appreciate your feedback on the Galaxy S24 Ultra, and we are thrilled to hear that it has met your needs. With the S24, you can easily conduct business in foreign languages on the spot thanks to Live Translate. This feature allows you to complete international transactions, attend tradeshows worldwide, and pitch to multilingual audiences. Empower your team with the capabilities of Galaxy AI, enabling convenient communication with near real-time voice translations directly through the Samsung Phone app. Once again we appreciate you taking the time to share your thoughts about the Galaxy S24 Ultra. Be sure to check out the link attached for options to help optimize your phone's battery life. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
A beauty of a phone with a smooth sales process.
on November 13, 2024
Posted by: Fortnum S
from Houston, TX
Expertise:Intermediate
Verified Purchase:Yes
Already a fan of the Galaxy phones i had the S20 Ultra which was damaged and the insurance replaced it with the S21 Ultra. Then i got a great trade in value from Samsung so it was purely logic to upgrade at this time. Once I got the phone and started using it I quickly became a fan. Smooth, fast, clean lines and responsive all are factors that I have come to appreciate. One thing that I found interesting, when I was shopping for new cases, twice sales reps asked me what model of phone I was looking for and when they saw the S24 Ultra they both said one word, Nice!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jojo Samloco
from New York
Expertise:Expert
Verified Purchase:Yes
Best phone ever fast beautiful pictures but don’t like the fact that is eSIM
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US