Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Can't Believe it has an OLED Screen!
on November 2, 2024
Posted by: Acinomona
[This review was collected as part of a promotion.] This is by far the best phone I've had. Everything runs so smoothly, fast response, video quality is amazing, and the OLED screen makes everything look so clean
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra
on November 2, 2024
Posted by: Sheldon
[This review was collected as part of a promotion.] My Samsung devices have become essential to both my work and leisure activities. For streaming, the vibrant display and excellent sound quality create an immersive viewing experience. When I need to relax, I enjoy gaming on my phone, taking advantage of its powerful processor and responsive touchscreen. And for work, my tablet is perfect for taking notes, reviewing documents, and staying connected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've had it for almost 2 years now and love it
on November 2, 2024
Posted by: TrailMaster
[This review was collected as part of a promotion.] Very reliable phone with fantastic features. I switched from the S23 Ultra. I use this phone for my daily carry and it's seen a few drops in it's life. I have it protected with an Otterbox Defender series case which I highly recommend. The photos and videos this phone takes are simply amazing. I have a really nice DSLR camera but rarely take it out now. I'm always getting comments on how crisp and clear the shots are! Over all after w years, the best phone I've ever owned!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Automatic updates are not always helpful
on November 2, 2024
Posted by: Monkeybutt28
[This review was collected as part of a promotion.] I am still learning to use the features of the phone, but I am not happy about some of the updates. The text messages specifically. An update changed the entire format and made it to difficult to use. So now I have to wait for someone else to text me in order to text them. The new format is not user friendly and not easy for some people to read because the words seem to just run together. Bold print is not for everyone.
Value
3
Response from Samsung USBy Social Commerce, November 2, 2024
Thank you for sharing your feedback with us. We noticed you reached out to share your thoughts about the Galaxy S24 Ultra. We understand how important it is for your device to be intuitive and user-friendly. While updates are designed to improve functionality, we understand that changes to familiar features like the text messaging format can sometimes create challenges. Your experience highlights areas where we can make improvements, and we appreciate your insight. To help improve readability, you may be able to adjust font settings in the Settings app under Display > Font size and style. This might offer some customization to better suit your preferences. Additionally, you can adjust Bold text and other accessibility options to optimize your viewing experience. We’re here to support you through every part of your Samsung experience. Please let us know if you have any additional questions, and thank you again for helping us create better products for everyone.
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Written by a customer while visiting Samsung US
Customer Rating
5
Easy use. Very nice design and intuitive
on November 2, 2024
Posted by: Hockeyfam
[This review was collected as part of a promotion.] Good for watching videos or gaming. Ai features are neat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone!
on November 2, 2024
Posted by: Diego2515
[This review was collected as part of a promotion.] The best phone i ever had, the screen is amazing, the sound as well and de AI make my life easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great new Features
on November 2, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] S24 ultra is the best phone this far!!! I can't wait to try the Samsung pro 3 earbuds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone!!!
on November 2, 2024
Posted by: Vizitot
[This review was collected as part of a promotion.] I recently got my hands on the Samsung S24 Ultra, and it’s been an absolute game-changer for me. Right out of the box, the design feels premium and sleek—it's one of those phones that feels as good as it looks. The display is stunning, with colors so vibrant that everything from watching videos to scrolling social media feels next-level.
But the camera—that’s where the magic is. I've taken photos in all kinds of lighting, and they come out crisp and detailed every time, even at night. It’s like carrying a professional camera in my pocket. The performance hasn’t let me down either. I can switch between apps, play games, and multitask without a hitch. And the battery life? It comfortably gets me through a busy day, which is a huge plus.
The S24 Ultra is packed with features that make life easier, more fun, and just plain impressive!
Value
5
Written by a customer while visiting Samsung US