Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Posted by: Nathanael
from Washington, PA
Expertise:Intermediate
Verified Purchase:Yes
The phone runs flawlessly and has beautiful camera quality. Only complaint is that the display appears grainy on darker colors in low brightness which is disappointing for a phone of this price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
I love my new phone! It takes awesome pictures, and it’s technology is amazing.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
The Pinnacle of Design & Performance
on October 12, 2024
Posted by: DaJuan
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is absolutely the pinnacle of the mobile world. You have the best cameras, the best screen, and the best overall performance with an all day battery. The design is so elegant and timeless which makes me wonder how the next generation will top this one. For me this is an all in one device, it is my daily driver, for work and life. This helps me work remotely, stay in touch with love ones, watch movies, and do presentations with Dex. I love Dex. I love Samsung and I love my Galaxy S24 Ultra.
Value
5
Written by a customer while visiting Samsung US
Posted by: Paperv2
Verified Purchase:Yes
Android Auto keeps crashing. Not all apps are compatible. The phone is too buggy.
Response from Samsung USBy R&R Team, October 12, 2024
Hey Paperv2. It's great to hear from you! We appreciate you taking the time to share your thoughts about the Galaxy S24 Ultra. An upgraded processor drives Galaxy S24 Ultra with NPU performance improved by 41%, GPU by 30%, and CPU by 20% compared to Galaxy S23 Ultra. If your apps are crashing and you're experiencing bugs, be sure to check if your device's software and related apps are updated to the latest version. Clearing the data and cache for an app wipes all the stored data and may fix a crashing issue. This will delete your accounts, files, and settings from the app. Also, make sure to keep your apps updated as well to help get rid of bugs. Regarding the challenges you are experiencing with Android Auto, ensure both your phone and car are compatible with the Android Auto app. Android Auto is compatible with phones running Android 8.0 and later with a data plan. You may need to refer to your car’s manual or manufacturer to determine if it is compatible with Android Auto. Although a wireless version of Android Auto is available, the standard version requires a USB cable connection. If needed, please review the “Cannot connect phone to car using a USB cable” for assistance. Check out the link attached for additional options to help troubleshoot. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000736/ (apps crashing)
https://www.samsung.com/us/support/troubleshoot/TSG10001557/ (Auto)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10000736/ (apps crashing)
https://www.samsung.com/us/support/troubleshoot/TSG10001557/ (Auto)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
BEST CAMERA CAPTURES
on October 12, 2024
Posted by: DarkSeid
[This review was collected as part of a promotion.] Best Camera phone so far with exceptional far more features than before. With Galaxy AI, I can adjust my pictures with my own preference and even remove any object or person which i dont want in my own pic. perfect colors to brighten your capture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Epitome of Streaming Phone!
on October 12, 2024
Posted by: MandoR1
[This review was collected as part of a promotion.] Hello,
I'd like to keep this short and simple..while still relaying the confidence this device provides.
I'd like to keep this short and simple..while still relaying the confidence this device provides.
The S24 Ultra is one heck of a phone. From the lines and aesthetics of it.. to the software. This is one phenomenal device. The reason I own the S24 Ultra is for IRL Livestreaming on Kick.com/mando. The camera quality is clean and sharp! Along with how smooth the OS is optimized. This is a phone that will clearly last for future years as it is a powerhouse of a phone!
I can vouch your streaming content will be A1 with this device. Your viewers will love the visuals shared on their screens too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice camera and the battery life last all day
on October 12, 2024
Posted by: LemonLime
[This review was collected as part of a promotion.] The camera is very nice quality. Things in the distance that I cannot read I can use my camera. The pen is also an added bonus and can be used to take pictures when im not even holding my phone. Thr battery life also lasts all day and charges very quick with the correct block.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 12, 2024
Posted by: Zoey85
[This review was collected as part of a promotion.] There is not much I don't like it is a very stream line looking phone and stylish, I was a long term user of the note 8 I miss some of the features on the new phone but where on the note 8 the push to open phone at the bottom button
I love the AI feature for when I can't think of the right words I just say a few words and it will build a sentence for me.
Value
5
Written by a customer while visiting Samsung US