Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Posted by: AT24
from Rochester Ny
Expertise:Intermediate
Verified Purchase:Yes
Still getting the hang of it. It's okay so far....
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nykea
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from the Note 20 Ultra 5G and love the new phone. I missed having a flat screen. AI features are phenomenal. Still learning the phone features but very happy with the purchase so far! Bonus that it has the SPen which is what I loved about the Note series so much!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: James
from Dallas, Tx
Verified Purchase:Yes
Great phone.. wayyy better than the previous galaxy phone i had which is the extremely slow A15 🤣🤣
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Miguel
from Missouri
Expertise:Expert
Verified Purchase:Yes
Excelente equipo, moderno, muchas funciones atractiva, me gusta mi nuevo Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Luis osoria
from Atlanta, GA
Expertise:Expert
Verified Purchase:Yes
Love the flat screen above everything else, feels good in hand
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shivendra
Verified Purchase:Yes
Excellent phone , lightening fast , best camera and a wonderful stylus
Written by a customer while visiting Samsung US
Posted by: Ann 4 character minimum
Expertise:Intermediate
Verified Purchase:Yes
I like my new phone, but a lot of my appreciation is probably due to the fact that I was upgrading from a six year old Note 8 (my Note 8 was an upgrade from a S3 mini, so it is obvious I keep and use my phones for a long time.) Btw, I loved that if I dropped my S3 mini and the cover and battery broke apart from the phone that I could just put the pieces back together again like Humpty Dumpty. The screen never broke or scratched and the phone kept working. The newer glass screens make me nervous, and I don't want to install a cover on the screen so I'm constantly having to baby the new phone.
There was nothing wrong with my old Note 8 other than Samsung had stopped providing updates for it a couple of years ago and two of my financial apps no longer worked. I hope Samsung provides updates for the S24 for a longer period of time.
Transferring the data between phones was pretty easy, but some of the settings in my apps needed to be reset. I use the Clock app a lot to set reminder alarms, and I still haven't figured out a way to change the default alarm sound (Homecoming). I really dislike the default, and it is another unnecessary step to change it every time I set an alarm.
The fingerprint unlock is also consistently not working. I reset my fingerprints and it still doesn't work most of the time. I am in the middle of an international move and will try to fix it again when things have settled down.
I purchased an unlocked phone directly from Samsung because I got a government discount, which made the price competitive with Best Buy, and because there were a few unique colors. I got orange (one of my favorite colors), but it's a muted, dull color. I would not have purchased orange if I had seen it in person. I would go with the green color if I got a do-over or even one of the regular colors offered in stores.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: danl
from orlando, Fl
Expertise:Intermediate
Verified Purchase:Yes
Great phone, great battery life. Upgraded from an S22 Ultra and you really notice the difference. Battery like is much better and everything is just faster and better
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US