Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Posted by: El hugon
Expertise:Intermediate
Verified Purchase:Yes
Awesome product, mas de lo que esperaba, super satisfecho
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Heather Love
Expertise:Expert
Verified Purchase:Yes
I like the size of the screen because I don't have the best eyesight. I also like that I can fit it in my pocket. It is the best phone I have ever purchased, and I have had a lot of phones over the years. Though it is a bigger phone, it is still easy to hold and use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JohnD2
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
The first day of using my new S24 ultra and I'm completely satisfied. Everything I've done it has reacted fast, picking up cell signal very good in my rural area, and the screen looks great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ella
from Cameroon
Expertise:Intermediate
Verified Purchase:Yes
Perfect phone i love it, its a great everyday use. Good battery too and soo smooth and efficient
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Josh
Expertise:Intermediate
Verified Purchase:Yes
I enjoy the note 24 ultra, my last note series was a note 4. Since then I have been around the block with other android devices, but I thought I would give the note series a try again. I am very happy with he customizable software the Samsung has implemented in this device. Software functionality and comustomization was the main reason I transitioned years ago to OnePlus devices. They have since gone the way of Oppo in terms of software which is not enjoyable for me. In my conclusions this Galaxy note 24 is exactly what I was looking for.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Dwaine
from Florida
Expertise:Expert
Verified Purchase:Yes
Phone showed up on time and I had a great experience with the whole process. Love my new phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: benjoe490
Verified Purchase:Yes
Bought this phone as a gift for a friend he loves everything about it the design of the phone the quality of the case the bright clear display the sharp clear pictures it takes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sean
from Arlington wa
Expertise:Expert
Verified Purchase:Yes
Phone heats up without being used or on charge and randomly restarts only 2 months old
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, September 23, 2024
It's great to hear from you, Sean. Your feedback is greatly invaluable to us! We see that you reached out to share your feedback on the Galaxy S24 Ultra. One of the key enhancements we've made is nearly doubling the size of the Galaxy S24 Ultra's Vapor Chamber. This upgrade has been implemented to significantly improve heat dissipation, ensuring that the device remains cool even during intensive usage. As a result, you can expect a smoother graphics experience, allowing you to fully enjoy the exceptional performance of the Galaxy S24 Ultra as it was intended. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Use this guide provided in the link attached to help keep your devices at their normal operating temperature. If this continues to be your experience, please reach out to us at Samsung Support.
https://www.samsung.com/us/support/answer/ANS10002887/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10002887/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US