Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Posted by: LOinAZ
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
So far, so good. I'm really liking the battery in this thing. It lasts much longer than the 20Note I had. All of my apps are working perfectly, except one. I'm still trying to find an app to replace the one that won't work. Sleep Timer, the one with the little silver bell that was on Google Play.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Cecilia
from Memphis, tn
Expertise:Beginner
Verified Purchase:Yes
I love everything about it! Easy to activate! I didn't lose anything
I would recommend this to a friend!
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Good picture
on September 11, 2024
Posted by: Luv to shop
Expertise:Intermediate
Great picture for the rest and I can see the pictures
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Angel
from Georgia
Expertise:Expert
Verified Purchase:Yes
The Snapdragon is crazy you feel the performance the games, the pencil is also crazy it seems that I'm in Harry Potter to be able to control the camera from a distance quite far away.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Cheri
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
I upgraded my S22 Ultra to the S24 Ultra. Very happy with the purchase. The titanium green is so pretty. So much to do with the camera and new techs. Great phone and camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MrGone
Verified Purchase:Yes
Awesome, Fast, Best phone yet!! Cannot be compared!!!
Written by a customer while visiting Samsung US
Customer Rating
2
Nothing but problems
on September 12, 2024
Posted by: Mike
from Ohio
Expertise:Intermediate
Cool features but nothing but problems. Phone swelled up to the point of being an explosive. Just from overnight charging
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
1
Value
2
Response from Samsung USBy R&R Team, September 12, 2024
We appreciate you taking the time to reach out to us, Mike. We always look forward to hearing from our customers. We see that you reached out regarding the S24 Ultra and your phone swelling up. We kindly ask that you reach out to us at Samsung Support so that we can further investigate this. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Chad
from Sacramento, CA
Expertise:Intermediate
Verified Purchase:Yes
Performance is good with speed, videos, and sound. The only two thing that bought down two stars are the heavier weight with no suffient Performance increases and the color violet I got looks like gray. It's nothing like the two tone violet you will see on the website.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, September 25, 2024
Thank you for contacting us, Chad. We appreciate your feedback regarding the Galaxy S24 Ultra. We are pleased to hear about your positive experience with the phone, especially its performance, speed, video, and sound quality. Weighing 8.21 ounces, the Galaxy S24 Ultra is equipped with a sturdy titanium frame and an ultra-strong Gorilla Glass Victus 2 screen. These features ensure that the Galaxy S24 Ultra can meet your needs. Once again, we appreciate your feedback. If you have any further concerns or questions, please don't hesitate to contact us at Samsung Support. -Kelvin
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smsng.us/X-Messages
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Written by a customer while visiting Samsung US