Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Best phone ever owned
on September 6, 2024
Posted by: Kdiggity69
[This review was collected as part of a promotion.] I m not really a phone guy but this phone is perfect has everything I need and more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good keeps getting better
on September 6, 2024
Posted by: Lou817
[This review was collected as part of a promotion.] Previously had Zfold series phone and went with S24 Ultra, ZFold was awesome dint get me wrong. Just felt needed a change, S24 Ultra with the new AI is just ahead of the game. And the ease of use helps aton. Highly highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever
on September 6, 2024
Posted by: Samsungfan27
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a powerhouse that seamlessly integrates into my daily life. From streaming my favorite shows on Netflix to gaming on the go, this device delivers an exceptional experience.
Streaming and Gaming: The vibrant AMOLED display provides stunning visuals, making movies and TV shows come to life. The powerful processor ensures smooth gameplay without lag, even when playing demanding titles.
Work and School: The S Pen is a game-changer for productivity. I use it for taking notes, annotating documents, and even sketching ideas. The integration with Microsoft Office apps makes it easy to manage my workload.
Features I Love:
* Nightography: Capturing incredible photos in low-light conditions has never been easier.
* Galaxy AI: The intelligent assistant helps me stay organized and efficient.
* One UI: Samsung's custom interface is intuitive and customizable.
Samsung Elevates My Daily Experiences: The Galaxy S24 Ultra has become my go-to device for everything from entertainment to productivity. Its powerful performance, stunning display, and innovative features make it a must-have for anyone seeking a premium smartphone experience.
Streaming and Gaming: The vibrant AMOLED display provides stunning visuals, making movies and TV shows come to life. The powerful processor ensures smooth gameplay without lag, even when playing demanding titles.
Work and School: The S Pen is a game-changer for productivity. I use it for taking notes, annotating documents, and even sketching ideas. The integration with Microsoft Office apps makes it easy to manage my workload.
Features I Love:
* Nightography: Capturing incredible photos in low-light conditions has never been easier.
* Galaxy AI: The intelligent assistant helps me stay organized and efficient.
* One UI: Samsung's custom interface is intuitive and customizable.
Samsung Elevates My Daily Experiences: The Galaxy S24 Ultra has become my go-to device for everything from entertainment to productivity. Its powerful performance, stunning display, and innovative features make it a must-have for anyone seeking a premium smartphone experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm in love with Samsung
on September 6, 2024
Posted by: Mabelilla
[This review was collected as part of a promotion.] I have been using Samsung for more than 12 years. I fell in love with all Samsung divices. I can not imagine my life using another different brand.
I use my phone mainly for entertainment, news, sports and social media. This is my inseparable friend when I travel. Makes communication and pictures very easy and with a superior quality.
I use my phone mainly for entertainment, news, sports and social media. This is my inseparable friend when I travel. Makes communication and pictures very easy and with a superior quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just got the s24 ultra. So far it's awesome.
on September 6, 2024
Posted by: Cindyloo2
[This review was collected as part of a promotion.] So far it moves very fast threw apps. Takes great pictures, even at night. Have not done anything with AL yet. Does a great job in the gamming department. Speakers are sweet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone. Looks great, weird actions sometimes
on September 6, 2024
Posted by: BigBoris98
[This review was collected as part of a promotion.] This phone works great for the most part, anyone looking for a standard smartphone this is a great option. I have had some issues with the phone glitching and screen freezing. Other than that it seems great
Value
3
Response from Samsung USBy R&R Team, September 17, 2024
Hey BigBoris98! We appreciate you taking the time to share your thoughts on the Galaxy S24 Ultra. From the titanium frame hardware to the AI-packed software, Galaxy S24 Ultra delivers an elevated experience compared to its predecessor. Samsung Galaxy phones and tablets come with settings and features to help you monitor and extend your device's battery life. Keep tabs on battery performance and use power saving modes when needed to get the most out of your battery life. Check out the link attached for options to help get your phone running smoothly. if this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on September 6, 2024
Posted by: Love2shp
[This review was collected as part of a promotion.] This phone has so many options. It is nice that it is not so tiny and easy to use. The "Galaxy AI" feature is really cool! If you are on the fence, just do it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This is a great phone
on September 6, 2024
Posted by: Mrxaydagalaxy
[This review was collected as part of a promotion.] Great phone has great AI features only thing is wrong for me is that I wish it had a better face scanner like face ID then it would be great,hope they put abetter one in s25 ultra
Value
3
Response from Samsung USBy R&R Team, September 17, 2024
Hi Mrxaydagalaxy! Thanks for reaching out! It looks like you reached out to share your thoughts on the Galaxy S24 Ultra. We're glad to see that you are enjoying everything on this phone except the facial recognition scanner. With facial recognition, never worry about your phone or tablet getting into the wrong hands again. Use the Facial recognition feature to unlock your device with your face and verify your identity in certain apps. It's an easy and secure way to keep everything safe. Check out the link attached for tips and tricks to help your device recognize your face. If this continues to happen, please reach out to us at Samsung Support so that we can look into what may be causing this. Thanks for being the best part of the Samsung community. -Kelvin
https://www.samsung.com/us/support/answer/ANS00062630/ (facial recognition)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00062630/ (facial recognition)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US