Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(16,798 Reviews)
Open Ratings Snapshot
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,102 out of 1,228
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
S24 review
on August 26, 2024
Posted by: Foodie210
[This review was collected as part of a promotion.] Everything that was great about the previous model. It has been improved by alot. Not to mention the Samsung Ai awesome
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Review of the Galaxy S24 Ultra.
on August 26, 2024
Posted by: Morg1218
[This review was collected as part of a promotion.] I absolutely LOVE this phone! The camera quality is phenomenal, the speeds are great, the battery life is great, and the Galaxy AI is SO helpful! I took a photo of the moon, and I could see more details and craters than I could with the naked eye or my old phone! I also love the stylus that comes with the phone! It has pressure sensitivity so it knows when to make your lines thicker or smaller based on how hard you press. Very helpful for any artists out there!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Smooth phone
on August 26, 2024
Posted by: Flowman545
[This review was collected as part of a promotion.] This is my fifth Galaxy phone, and as usual, it is the best one yet. The phone operates very smoothly. Scrolling is effortless with the AI feature. This feature has been particularly useful for messaging and texting. Please note that this review will be edited using the AI feature on this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung for life!!
on August 26, 2024
Posted by: KCole84
[This review was collected as part of a promotion.] I have been team samsung for at least 20 years. I started with a flip phone and now I'm still here with an S24 Ultra. I was sad to learn that the notes were being discontinued so I held onto my Note10+ for as long as I could. But having the Galaxy AI is something I couldn't have imagined. I was able to locate the sofa of my dreams by taking a picture and using Galaxy AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Currently the Best smartphone in the market
on August 26, 2024
Posted by: Chayan84
[This review was collected as part of a promotion.] I have using Galaxy S24 ultra since it's launch this year and I must admit with conviction that this is the best smartphone in the market, currently, hands down. The features like Ai, camera resolutions, screen quality and most importantly battery life is awesome. I have been using the AI feature on the pictures taken and it's awesome. The S-pen is highly responsive. The screen looks beautiful. Watching videos in this phone is an experience of another level. I am into wildlife photography and trust me when I took some pictures using this phone, the quality was at per with some cameras. The night photography is good but need some more work. Overall a 10 out of 10 phone for the price and what you get.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Back to stylus
on August 26, 2024
Posted by: Kneeknow
[This review was collected as part of a promotion.] The feature I enjoy the most is coming back to a phone with a stylus and finding new ways is using it with galaxy AI and gestuers . Reading, playing mobile games and editing pictures has become a lot easier for me to manage.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy's are superior!
on August 26, 2024
Posted by: Holliday
[This review was collected as part of a promotion.] I use my S24 ultra for gaming FPS games, and it rocks. The size and clarity of the display make the game much more enjoyable. I also enjoy the Galaxy AI that I am getting to know how to use better every day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
As Perfect as Can Be
on August 26, 2024
Posted by: Duksa5
[This review was collected as part of a promotion.] I've had a variety of different phones over the past few years and this is by far my favorite. The screen is by far my favorite improvement; the fact that it's now a flat screen and has this glare reduction coating is so underrated. Before, using my phone outside or a bright room was a pain because of the glare but the anti glare coating makes such a big difference!
I also love the Galaxy AI implementation. My favorite use cases for it are the article summary feature and voice recording annotations. I've used the summarize feature so many times and it works so good! Sometimes I might not have time to read a full article or just need a quick summary and this feature come in handy for those times! I've also been in meetings that I've recorded and had my phone take my notes for me! It's not 100% accurate but using my phones annotations along with my own notes makes my work life a bit easier.
Overall, I love this phone and I'm super happy with my purchase. Can't wait for future updates to improve this phone even more!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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