Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
great product
on August 26, 2024
Posted by: ziggyb
[This review was collected as part of a promotion.] I love the S series in general. but the s10 was my favorite before this s24 came out. everthing works great except for a few minor glitches in AI. AI will keep sayin it didn't understand me when the ohine is sittin in table. also it doesn't recognize alot of pictures I ask it about. other than those 2 thing I love my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung S24 Ultra is a great phone
on August 26, 2024
Posted by: Ad0418
[This review was collected as part of a promotion.] I really love the AI features of this phone, they make life a little more convenient for me.
I can use my phone for everything whether it's calling someone or watching a movie. This phone can even handle 12 hour days, I'm impressed.
I can use my phone for everything whether it's calling someone or watching a movie. This phone can even handle 12 hour days, I'm impressed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best experience with a phone
on August 26, 2024
Posted by: Kdgivens
[This review was collected as part of a promotion.] The best experience using a phone because of the galaxy AI. The phones runs so smooth no matter what you throw at it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra is awesome
on August 26, 2024
Posted by: Bb040122
[This review was collected as part of a promotion.] The camera quality is unmatched in my opinion. My first galaxy phone and I'm glad I went with the best! The AI aspect of the device is super cool and fun to use! I enjoy using my phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, just no SD card 😒
on August 26, 2024
Posted by: iseeno1
[This review was collected as part of a promotion.] The S24 ultra is a really nice phone, but it lacks SD capability. If it did have SD capabilities, then it would have been an absolutely great phone.
Value
3
Response from Samsung USBy R&R Team, August 28, 2024
Hey iseeno1. Thanks for reaching out to us. We always appreciate hearing from our valued customers. We noticed that you reached out to let us know about your experience with the S24 Ultra. The Galaxy S24 Ultra seriously levels up from last year’s model. From the sleek titanium frame to all the AI-powered features, it’s a big upgrade. The Quad Tele camera system lets you take clearer, higher-resolution zoom photos than the S23 Ultra, and now there's a 50MP camera with 5x optical zoom. Even at 5x zoom, Nightography makes low-light shots look amazing. The new ProVisual engine boosts your entire photography experience, covering everything from Super HDR and AI Zoom to Nightography and Generative Edit. Plus, the display is brighter with a peak brightness of 2600 nits and tougher with Corning® Gorilla® Armor. We've noted your concerns about wanting an expanded storage option. If you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
I Love My Phone
on August 26, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I must say I love my phone its so helpful specifically with galaxy AI it makes everything so much simple!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good Camera
on August 26, 2024
Posted by: lumpyitis
[This review was collected as part of a promotion.] I love the camera. It has been really great getting to know the new things this camera can do.
I haven't used the Galaxy AI yet.
Very fast too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy s24 ultra
on August 26, 2024
Posted by: Todd0607
[This review was collected as part of a promotion.] My galaxy s24 ultra has been a great phone for me. I love the Galaxy AI feature. The pictures it takes are gorgeous. Doing research on this phone is a breeze and the Galaxy AI just makes it more fun.
Value
5
Written by a customer while visiting Samsung US