Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Superb Phone
on August 26, 2024
Posted by: Sprucemussel
[This review was collected as part of a promotion.] This phone is snappy and responsive on the touch display. Visually colors are crisp for gaming and media viewing. The star of the show is battery life. Moderate to heavy use will leave me with about 30 to 40% battery after 15 hours of my day. The camera lenses produce amazing pictures and video. The AI photo touch up enhances pictures. The galaxy AI language translation is a unique and fun feature to use on phone calls and text messaging and I'm sure it will improve over the next few years. I will be keeping this phone for years to come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features it had
on August 26, 2024
Posted by: Boothe
[This review was collected as part of a promotion.] The pen makes writing notes a breeze. Plus the screen size. The function to have to screens going at the same time is great. The camera is crazy on this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung forever
on August 26, 2024
Posted by: Nelflow032679
[This review was collected as part of a promotion.] My Samsung S24 is the best phone, very complete, the Galaxy AI is the best, it helps me a lot, Samsung, I love it, my watch 7 and my Galaxy buds 3 are the best of the best, my world is Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product. with great camera
on August 26, 2024
Posted by: Rhsalas
[This review was collected as part of a promotion.] I use my phone for working. 100% of the time work perfectly. The battery lasts for almost two days depending on the use.
The camera is way better than S23 ultra. The feature I like the most is the screen that is very smooth and the camera.
I like the design is very fancy and the materials are getting better every year.
The camera is way better than S23 ultra. The feature I like the most is the screen that is very smooth and the camera.
I like the design is very fancy and the materials are getting better every year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on August 26, 2024
Posted by: Djkjkj
[This review was collected as part of a promotion.] This phone is like a mini computer. Great features and awesome camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung!
on August 26, 2024
Posted by: Gordita4Lyfe
[This review was collected as part of a promotion.] I love my S24 Ultra. I use it regularly for streaming, gaming and social media apps. It elevates my daily experience with its unmatched features like the camera, storage and AI predictions when texting or when trying to come up with passwords. I love how easy it is to use and how long it hold a charge for. I will always stand by Samsung phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camara, loaded with AI future.
on August 26, 2024
Posted by: MloveS24
[This review was collected as part of a promotion.] Al future make edits and notes so comfortable. Love to edit pictures with AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Camera needs improvement
on August 26, 2024
Posted by: Dreamer87
[This review was collected as part of a promotion.] For the price paid for the phone the camera really needs some improvement. Pictures are often blurry. Colors are off. I only upgraded my phone due to my previous s23 just failing me. This camera was a major and unfortunate let down.
Value
2
Response from Samsung USBy R&R Team, August 26, 2024
Thank you for leaving your candid feedback. We always appreciate hearing from our customer and getting their thoughts. We see that you reached out concerning the S24 Ultra. The Galaxy S24 Ultra introduces the Quad Tele system, a new camera feature that is a first for Galaxy smartphones. This system allows users to capture clearer, crisper photos within the optical zoom range they typically use. Even when using digital zoom, the AI Zoom solution powered by the new ProVisual engine enables users to capture more detailed photos and videos compared to previous models. The ProVisual engine also enhances high-resolution, Nightography, and Super HDR photos. Once again, we appreciate your review. If you have any further concerns or questions, be sure to let us know at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US