Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(16,798 Reviews)
Open Ratings Snapshot
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,102 out of 1,228
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
Fantastic Phone
on August 26, 2024
Posted by: Nyrguy45
[This review was collected as part of a promotion.] Love the size and speed of the phone the fact that it has Galaxy AI built in makes it all the better. I have had a samsung phone since the begining will never trade away.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The features on this phone awware amazing!
on August 26, 2024
Posted by: Techlover24
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is a all in one complete phone with the helpful host of Galaxy AI powered features!
This mobile device has significantly improved my daily productivity. The ability to add shortcuts to the home screen for quick access to the camera's exceptional image capturing and zooming capabilities enables me to share high-quality photographs with my social media followers more efficiently. Additionally, the integrated stylus and AI features allow me to conveniently highlight noteworthy discoveries online, facilitating the identification of similar or identical items.
Additionally, I enhance my workout experience by pairing the S24 Ultra with Galaxy Buds and Galaxy Watch 7 it helps tracks my steps, providing superb insights into my physical activity! It's a all in one for my daily needs and I just couldn't be any happier with my cool gadgets!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best smart phone I've ever used. Powerhouse!!
on August 26, 2024
Posted by: Ashish
from Lawrenceville, New Jersey
Expertise:Intermediate
Verified Purchase:Yes
I recently got my hands on the Samsung Galaxy S24 Ultra, and I must say, it has exceeded all my expectations! Here’s why I’m giving it a 5-star rating:
Stunning Display
The 6.8-inch Dynamic AMOLED 2X display is absolutely breathtaking. The colors are vibrant, the blacks are deep, and the 120Hz refresh rate makes everything feel incredibly smooth. Whether I’m watching videos, playing games, or just browsing, the display never fails to impress.
Top-Notch Performance
The performance of the S24 Ultra is phenomenal. Powered by the latest Snapdragon 8 Gen 3 processor, this phone handles everything I throw at it with ease. Multitasking is seamless, and even the most demanding apps run without a hitch. It’s a powerhouse in every sense.
Sleek and Stylish Design
The overall look of the S24 Ultra is just stunning. The premium build quality, combined with the sleek design, makes it a joy to hold and use. The matte finish on the back not only looks great but also feels great in hand
Camera
The camera setup on the S24 Ultra is impressive, featuring a 200MP main sensor, a 12MP ultra-wide lens, and two 10MP telephoto lenses with 3x and 10x optical zoom. The camera excels in various lighting conditions, producing sharp, detailed images with accurate colors. The 40MP front camera is perfect for selfies and video calls, offering excellent clarity and detail.
Battery Life
With a 5000mAh battery, the S24 Ultra provides all-day battery life, even with heavy usage. The device supports 45W fast charging, 15W wireless charging, and reverse wireless charging, ensuring you can quickly top up your battery whenever needed.
Software
Running on Android 14 with Samsung’s One UI 6.0, the S24 Ultra offers a smooth and intuitive user experience. The software is packed with useful features and customization options, allowing users to tailor the device to their preferences.
Conclusion
The Samsung Galaxy S24 Ultra is a powerhouse of innovation, offering top-tier performance, an exceptional display, and a versatile camera system. It’s an excellent choice for anyone looking for a premium smartphone that excels in all areas.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S24 ultra gaming beast
on August 26, 2024
Posted by: Bangoman74
[This review was collected as part of a promotion.] I like how fast and responsive it feels when playing a variety of games. From simple point and click games to more demanding first person games.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on August 26, 2024
Posted by: Kieth09
[This review was collected as part of a promotion.] Great phone overall. Galaxy AI features is wonderful always been a samsung user for a long time and will stay to be a samsung user forever. I highky recomment to my friends and family
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone
on August 26, 2024
Posted by: ThichPhan
[This review was collected as part of a promotion.] It works great on daily basis. Performance, camera , game .... everything run smoothly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s24 ultra
on August 26, 2024
Posted by: Arandb
[This review was collected as part of a promotion.] Great phone that does everything you would want. From pictures to gaming to watching videos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on August 26, 2024
Posted by: EnterNicknameHere
[This review was collected as part of a promotion.] It is great, I really like it. I thought I would never come back to Samsung after some of their choices in the past (like a dedicated Bixby button that you can't change). But I'm really starting to like this phone. I don't use Bixby, and I haven't seen it since I see up my phone. So all good on that part. I'm also pleasantly surprised that Samsung isn't throwing their ecosystem down your throat like they have in the past. I'm a very particular individual and I like my things set up in a very specific way, and I can now do that with this phone.
I was supposed to say something about Galaxy AI, but I haven't used it much. But the little that I have, it's been good. But I'm not one for AI stuff, so I'll just leave it where it is at.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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