Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Never disappoints!
on August 26, 2024
Posted by: Trini87
[This review was collected as part of a promotion.] I have always been a avid samsung galaxy buyer and I've had the samsung galaxy s22 ultra for 2 yrs and I was pretty content with my phone. When I saw my boyfriend upgraded to the s24 ultra I was jealous and I upgraded both my watch and phone so he no longer can show off on me. The new features and the gorilla glass was a key feature for me since I have a toddler.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Converted from Note series
on August 26, 2024
Posted by: 1bluewire
[This review was collected as part of a promotion.] All the features I loved from my previous phone with so many more new features. Great battery life and camera too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cutting-Edge Innovation with Powerful Performance
on August 26, 2024
Posted by: Nutyear88
[This review was collected as part of a promotion.] The Galaxy S24 Ultra sets a new standard in mobile technology. The device's stunning display offers unparalleled clarity and vibrant colors, making media consumption and productivity tasks a pleasure. Its camera system is nothing short of exceptional, capturing every detail with precision, whether in bright sunlight or low light conditions. The performance is top-notch, handling demanding applications and multitasking with ease, thanks to its powerful processor and ample RAM.Battery life is impressive, lasting through a full day of heavy use, and the fast charging feature is incredibly convenient. The design is sleek and premium, fitting comfortably in hand despite its large screen size. The added features, such as enhanced security options and customizable software, make it a well-rounded device suitable for both personal and professional use.Overall, the Galaxy S24 Ultra is a flagship device that truly delivers on all fronts, combining innovation with reliability. Highly recommended for anyone looking for a top-tier smartphone experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the cameras
on August 26, 2024
Posted by: Mishawn
[This review was collected as part of a promotion.] I use mine for awesome photos the cameras are the best. Awesome zoom rate
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Got me a hot date
on August 26, 2024
Posted by: Dash10
[This review was collected as part of a promotion.] The Galaxy AI is amazing. Sleek and beautiful at the same.tike attracting bystanders that easily get me noticed. A hot date was made possible.
I manage my office Calendar with ease.e.ail easy so are the best pictures take with top. Otch qualities
.
.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Over Image Processing
on August 26, 2024
Posted by: Tartie
[This review was collected as part of a promotion.] I'm a photographer/artist and got this phone specifically for the camera and editing. Overall it's a good phone, video quality is amazing and only reason I've kept it. Photos however, are extremely over processed and your not able to turn the Galaxy AI image processing off, only down. The higher resolution images are unusable, you can take what looks like the perfect image and then ten seconds later it "process" into an over edited altered image. When you click the button to take a picture, the picture you get should look THE SAME. This is a huge huge problem. Using the lowest resolution camera setting and lowest AI setting is the only way I can get decent-ish images. Such a waste. Samsung you need to FIX this!
Value
1
Response from Samsung USBy R&R Team, August 28, 2024
Hey Tartie, It's great to hear from you. We greatly appreciate your feedback as we continue to make constant improvements. We see that you contacted us about your experience with the S24 Ultra. The Galaxy S24 Ultra’s camera is the first smartphone equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. We understand that some users prefer to be in control of their photo editing. To turn off intelligent optimization on your S24 Ultra, first go to the Camera app, then open the Camera Settings. Click on "Intelligent Optimization" and select the minimum optimization option. If you have any further concerns or questions, we're always here to assist you at Samsung Support.smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
A powerhouse with a brain
on August 26, 2024
Posted by: Lizard
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy Ultra for a while now, and I must say, it's been a game-changer. This device is not only powerful but also intelligent, thanks to the integrated Galaxy AI.
The Galaxy Ultra makes every visual experience a treat. This phone can handle anything I throw at it. From gaming to multitasking, it's a beast.
The Galaxy AI is the unsung hero here. It learns my habits and adapts to my needs, making my life easier. It suggests apps, predicts my behavior, and even optimizes battery life. It's like having a personal assistant built-in.
The camera system is impressive.
The Samsung Galaxy Ultra is a powerhouse with a brain. It's perfect for those who want a device that can keep up with their busy lives.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great addition but a bit of the same as before
on August 26, 2024
Posted by: ojleghari
[This review was collected as part of a promotion.] I really liked the S22 ultra which was my first Samsung phone, the S24 ultra seems to be a bit of the same. The slight change in design doesn't really make much of a difference although the curved screen was very vulnerable to breaking so I am glad that that's no longer the case. The battery life isn't bad but again seems to be a little bit lacking, can easily last you the day without a lot of heavy usage though. Overall pretty happy with the phone but I wouldn't consider it a major upgrade on the prior two variants (S22 and S23 ultras). The size is on the bigger side which makes one handed use hard but that's expected with the ultra series. Would be great if we could have a slightly smaller size with the built in S pen. Galaxy AI was a new thing which I kind of like. The circle to search feature is probably the most game changing thing here and can usually identify most things.
Value
4
Written by a customer while visiting Samsung US