Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet
Average customer rating
4.5
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
55
4 Stars
7
3 Stars
3
2 Stars
2
1 Star
5
91%of customers recommend this product.
(
41 out of
45)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet
Posted by: Hilarie
from New York
Expertise:Intermediate
Verified Purchase:Yes
This wasn't much of an upgrade for me coming from an S23U. The display was less vibrant and consequently, camera pictures appeared less vivid than on my S23U as well. This phone was brand new and the battery would barely last a full day of average use. Certain apps like Snapchat kept crashing / screen kept going blank while in use. At this pricepoint, I think these issues are unacceptable and definitely a bit worrisome. I've gone back to my s23u and the experience is the same as the s24u minus the issues I mentioned.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
1
Response from Samsung USBy Social Commerce, December 5, 2024
Thanks for sharing your thoughts on the Galaxy S24 Ultra, Hilarie. The Galaxy S24 Ultra shows significant advancements over its predecessor, the Galaxy S23 Ultra, with improvements in both hardware and software. It features a durable titanium frame that adds to its premium feel. A standout enhancement is the Quad Tele camera system, which allows for clearer, higher-resolution zoomed-in photographs. The 50MP camera includes a 5x optical zoom capability, enabling users to capture vibrant images even in low-light conditions, thanks to the Nightography feature. Additionally, the new ProVisual engine elevates the photography experience with high resolution, Super HDR, AI Zoom, Nightography, and Generative Edit functionalities. Regarding the crashing of your apps, we recommend checking for updates. Software updates are like oil changes and tune-ups for your phone or tablet. They help keep everything running smoothly. Additionally, they improve the user interface, enhance security, and fix minor bugs. Keeping your phone up to date with the latest software is a great way to enhance your battery life! Check out the links attached for options to help optimize your phone's battery life. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If any of this persists, please be sure to reach out to us at Samsung Support. -Kelvin
Phone Battery:
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Phone Battery:
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Mike curry
from Detroit Michigan
Expertise:Intermediate
Verified Purchase:Yes
Tbh it's better than i was expecting, only thing is battery isnt the most amazing thing in the world i get 13 hours
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: DILLI
from Pataskala OH
Expertise:Intermediate
Verified Purchase:Yes
GREAT PHONE WITH PERFOMANCE AND SPEED. IM LOVING IT.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: The Caller
Expertise:Expert
Verified Purchase:Yes
The Camara is great. The phone sound quality is amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Bahia, Brazil
Expertise:Beginner
Verified Purchase:Yes
The bluetoth don't work properly. I can't conect my earphone and the JBL sound box.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Patchi
from Orange Park, Florida
Verified Purchase:Yes
A lot more features than the locked Galaxy S24 Ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Angel B
from Hawley
Expertise:Expert
Verified Purchase:Yes
Best smartphone, beautiful design, incredible camera
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mindyg123
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
Great phone, wonderful storage and ram. Camera is phenomenal. Definitely worth the money especially with the trade in.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US