Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet
Average customer rating
4.5 out of 5
4.5
(72 Reviews)
Open Ratings Snapshot
Rating breakdown 72 reviews
5 Stars
55
4 Stars
7
3 Stars
3
2 Stars
2
1 Star
5
91%of customers recommend this product. 
(
41 out of 45
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet
Customer Rating
5 out of 5
5
Best Investment
on July 26, 2024
Posted by: Yash
from Ames, Iowa
Expertise:Intermediate
Verified Purchase:Yes
Amazing phone and all the features are just incomparable. Though it gets a little heated during calls or if a heavy game like 2gb+ is working on it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 25 ultra.
on July 30, 2024
Posted by: Anonymous
from Phoenix, Az
Expertise:Beginner
Verified Purchase:Yes
Great device. Im in love with it and its giving me a smooth experience overall. Totally worth the price. I bought a week earlier than it went on sale of 25% i wish they had told me about this or given me this discount as well.
Features
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S24 Ultra Titanium Violet is Bomb Sauce!
on July 31, 2024
Posted by: DebJTess
Verified Purchase:Yes
I love that Samsung combined the S series and the Note series. I had the S9, then the Note 20 and was torn for what my next phone would be, then Bam! The universe delivered! The graphics, speed, AI ability is amazing. I haven't yet even begun to dive in to all its capabilities! This phone is a must have!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's the smartest of all the phones I know.
on August 5, 2024
Posted by: Joaquin
Verified Purchase:Yes
I'm very happy to have the last of the Galaxy, the S24 Ultra.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice and great
on August 6, 2024
Posted by: Amina
from Tx
Expertise:Expert
Verified Purchase:Yes
Good quality phone, I have always used the S series.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Pass on this one
on August 7, 2024
Posted by: Carmen
from Fl
Expertise:Intermediate
Verified Purchase:Yes
Had the s23 ultra and it was fine. Got the s24 and I'm not happy with it. A lot of glitching and I don't feel it's working properly. I guess I'm stuck with something I wasted my money on.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R TeamAugust 7, 2024
We appreciate your candid review, Carmen. Your feedback is essential as we continue to make improvements. We have noticed that you are evaluating the Galaxy S24 Ultra. The Samsung S24 comes with a plethora of new and upgraded features. For instance, the upgraded Nightography capabilities allow photos and videos taken with the Galaxy S24 Space Zoom to look stunning in any lighting condition, even when zoomed in. You can capture more light in low-light conditions with the Galaxy S24 Ultra's larger pixel size, now at 1.4 μm, which is 60% bigger compared to the previous model. The Galaxy S24 Ultra also reduces blur with wider optical image stabilizer (OIS) angles and enhanced hand-shake compensation. When recording videos, both the front and rear cameras are equipped with a Dedicated ISP Block for noise reduction, and the Galaxy S24 analyzes gyro information to differentiate between the filmer's movement and the subject's. If you have any other concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Ok
on August 15, 2024
Posted by: Marlo
from New york
Expertise:Expert
Verified Purchase:Yes
No charger head And can't add microSD card For the price I paid it should come with the wireless charging and the charge ahead
Features
5 out of 5
5
Performance
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy R&R TeamAugust 15, 2024
Thanks for reaching out to us, Marlo. Your feedback is always appreciated. We see that you are reaching out to let us know about the Galaxy S24 Ultra. Making and receiving calls with the Galaxy Watch Ultra is seamless, thanks to its improved dual microphone system that filters wind and reduces surrounding noise. The watch will automatically select the best microphone for audio as well, so you’ll always hear and be heard. If you have any other concerns, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top!
on August 17, 2024
Posted by: Remus
from Ocean city
Expertise:Intermediate
Best phone I ever had, supppperr powerful, good battery, good camera
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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