Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet
Average customer rating
4.8
(2,215 Reviews)
Rating breakdown 2,215 reviews
5 Stars
1,900
4 Stars
213
3 Stars
49
2 Stars
19
1 Star
34
89%of customers recommend this product.
(
205 out of
230)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet
Customer Rating
1
Washed out!
on February 22, 2024
Posted by: Dissapointed
Expertise:Intermediate
The color of the display is awful, it looks like a 20 year old LCD monitor. I have no idea how anyone thought this was a good "feature". Do not buy, I can't return this fast enough.
Response from Samsung USBy Social Commerce, February 23, 2024
Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We look forward to providing the best possible viewing experiences through advanced hardware and software integration efforts.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Upgrade
on February 23, 2024
Posted by: FWBUFan
[This review was collected as part of a promotion.] Loving the new AI features, the ability to write something and then have the AI give me a more professional take on what I was trying to say is nice.
The Camera Quality is amazing.
My only disappointment is the non expandable memory, I loved having the SD card to expand my memory for all my pictures and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Wish I had my old phone back
on March 15, 2024
Posted by: Ti dub
Fake camera no better than my old one, flash weaker, no audio out jack, wish I had my old phone back
Response from Samsung USBy Social Commerce, March 18, 2024
Salutations Ti,
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Did you know that you can still use your wired headphones if they plug in via USB-C to listen to your content or you can use a USB-C to 3.5mm jack adapter if Bluetooth earbuds aren't your vibe? Let us know if you would like any further assistance by contacting Samsung Support. We'd be happy to further assist you anytime! Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Did you know that you can still use your wired headphones if they plug in via USB-C to listen to your content or you can use a USB-C to 3.5mm jack adapter if Bluetooth earbuds aren't your vibe? Let us know if you would like any further assistance by contacting Samsung Support. We'd be happy to further assist you anytime! Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on January 31, 2024
Posted by: Harrison
[This review was collected as part of a promotion.] The S24 Ultra impresses with its cutting-edge features, boasting a stunning camera setup that delivers exceptional photo and video quality. The device's high-refresh-rate display enhances the overall user experience, and its robust performance ensures smooth multitasking. While the design is sleek, the device's price may be a consideration for budget-conscious consumers. Overall, the S24 Ultra stands out as a flagship contender with top-tier capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy is out of this world
on January 31, 2024
Posted by: azullap7
[This review was collected as part of a promotion.] Upon retrieving the Samsung Galaxy S24 Ultra from its box, you immediately feel the premium built of the device. You can appreciate the new titanium finish if the device as well as the placement of the S-Pen slot. As soon as you turn on the Galaxy phone you get immersed in its beautiful display with its vibrant colors and deep blacks. You can see the phone's fast responsiveness as you navigate through its many apps and features.
Galaxy AI is very intuitive allowing the user to experience the beauty of manipulating and customizing multiple
facets of the phone. The camera set up takes superb pictures in many light conditions allowing the user to capture life's important moments. The unparalleled synergy between Samsung and Google has created a very powerful, smart and intuitive device that allows even the most demanding and creative users to do more than ever before.
Galaxy sets a new standard for smartphones starting this new year. The Samsung Galaxy S24 Ultra has been a great phone and can truly say I'll be using this phone for several years to come.
Galaxy AI is very intuitive allowing the user to experience the beauty of manipulating and customizing multiple
facets of the phone. The camera set up takes superb pictures in many light conditions allowing the user to capture life's important moments. The unparalleled synergy between Samsung and Google has created a very powerful, smart and intuitive device that allows even the most demanding and creative users to do more than ever before.
Galaxy sets a new standard for smartphones starting this new year. The Samsung Galaxy S24 Ultra has been a great phone and can truly say I'll be using this phone for several years to come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on February 1, 2024
Posted by: Sisas1982
[This review was collected as part of a promotion.] I love the screen, size and the new ia.
Is the best cellphone that I have ....I love samsung phones....
Is the best cellphone that I have ....I love samsung phones....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The device is very quick and responsive.
on February 1, 2024
Posted by: Jwu5980
[This review was collected as part of a promotion.] The AI has been super helpful with my work flow. I use several different apps for my day to day business operations and the device has really helped me work more efficiently. The transition from my old device to this one was seamless and everything is working even better than I thought it would.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24U is amazing!
on February 1, 2024
Posted by: JaredG
[This review was collected as part of a promotion.] I've been using the S24 Ultra for a few days now and I can say that it's impressive. The 5GUW speeds are insane. The raw performance of the phone is amazing. It never lags it drops frames with max settings on Fortnight. Overall it's a powerhouse.
Value
5
Written by a customer while visiting Samsung US