Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6 out of 5
4.6
(1,704 Reviews)
Open Ratings Snapshot
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product. 
(
209 out of 260
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
4 out of 5
4
Good
on July 22, 2024
Posted by: Arelis
Verified Purchase:Yes
It's fine, I like it, but my old watch did the same.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Mixed opinion
on July 22, 2024
Posted by: WLGran
Expertise:Intermediate
Verified Purchase:Yes
Bought it as a replacement for Fitbit Charge5, for my mother. She is plased with it, expect for the battery consumption, with hardly any app or even wifi usage.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 22, 2024
Thank you for contacting us to share your feedback about the Wahch6. We always appreciate hearing from our valued customers. We're happy to hear that your mother is satisfied with the watch! Samsung offers a 12-month limited manufacturer defect warranty through Samsung Care. In regards to your Watch6 battery, we recommend checking out the link below for troubleshooting steps. If this persists after following those steps, please contact Samsung Support for further assistance. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Compact, Portable & Cute Smartwatch
on July 22, 2024
Posted by: Clare
from Phoenix, AZ
Expertise:Intermediate
Verified Purchase:Yes
It is useful when I am away from my smartphone especially emergency!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Highly recommend postpartum
on July 22, 2024
Posted by: Evarn
from Richland washington
Verified Purchase:Yes
Love how easy and functional this watch is. Its fundamental postpartum especially with keeping track of feedings and such.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Detected My A-Fib
on July 22, 2024
Posted by: Rhonda
from Texts
Expertise:Beginner
Verified Purchase:Yes
I love my new Galaxy 6 watch. On the first day I got it, my watch detected atrial fibrillation which lasted over 4 hours. I was able to show my cardiologist the readings my watch took. The battery life is the only downside but as I have become more familiar and changed some settings, I am noticing the battery is lasting longer. I would definitely recommend this watch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Cindy Watch
on July 22, 2024
Posted by: Cynthia
Verified Purchase:Yes
I love the watch. It has many features. The only mishap is the battery lifespan.
I would recommend this to a friend!
Features
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade watch.
on July 23, 2024
Posted by: Eric E
from Farmington, NM
Expertise:Intermediate
Verified Purchase:Yes
Previous Galaxy Active 2 watch was good to my wife. We had zero issues with it. We decided to upgrade to a newer watch. I do recommend this watch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Cheap watch
on July 24, 2024
Posted by: Np001
Expertise:Intermediate
Verified Purchase:Yes
Same design for last 5 years. Hard to use, poor battery life.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, July 24, 2024
Thanks for the outreach! Your feedback is essential to our ability to provide continuous improvement. We understand that for precise health and wellness monitoring, you need a watch that can handle your work and lifestyle demands. That's why the Galaxy Watch6 Classic features a larger battery with a substantial 425mAh (typical), a significant improvement compared to the 361mAh (typical) battery of its predecessors. We will be attaching a link below to help troubleshoot your device's battery. If this does not help, please reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
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