Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Posted by: Lori
from Omaha, NE
Expertise:Intermediate
Verified Purchase:Yes
I love this watch. Being able to change the watch face, the ease of using it and understanding the options is fantastic. I came from an Amazfit watch and I felt like I needed a degree to use it. I never could get it synced so my calls would ring on my watch. With the Galaxy Watch 6 it easily identifies activity, sends me reminders, has my text messages. It stays synced with my Pixel 6 pro phone. I would purchase this again!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Steve G
from Sicklerville NJ
Expertise:Intermediate
Verified Purchase:Yes
Purchased the Watch 6 Classic for myself and the Watch 6 for my wife. We absolutely love their style and multi-functionality. My wife tjought her watch was just going to be counting her steps. Boy, was she surprised to find out she had a watch that expanded her connectivity exponentially.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch performance
on October 12, 2024
Posted by: Samsunglover97
[This review was collected as part of a promotion.] Not only does the watch work great when I had to switch my phone it was easy to transition it from one device to another. Mine has the cellular on it and you are able to connect ear buds to the watch and use it as well. Wonderful product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
IDK how it's 4.5 stars!
on December 9, 2024
Posted by: Sad Samsung Customer
from Greenville, NC
Expertise:Intermediate
I bought this at the end of August. Since we have bought numerous Samsung phones, tablets, and TVs over the years, I thought I'd try their watch. For the last 20 years, we've had Fitbit watches. Sadly, I don't know why it has a 4.5 star rating. The battery life is just about nonexistent. The sleep function is not automatic, you have to set the times and if you’re up past the time, it asks you if you want to turn it off. Really?! The exercise function is not accurate if set to recognize what you're doing. I'll stop here, as there are many more nuances that are annoying. I've spent a lot of money on Samsung products over the years. This is the first time I've not only been disappointed, but have regretted it as well.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, December 11, 2024
Hello there Sad,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 battery can last up to 40 hours so that you stay in charge of your day. When you finally need to power up your Watch6, you can quickly charge it from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Be sure to check out the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. Also take a moment to review, "Use Samsung Health sleep monitoring on your Galaxy Watch" to help you keep track of your sleep patterns. "Use automatic workout detection on your Samsung smart watch" is another wonderful resource to check out when you have the time. Let us know if you would like any further assistance after reviewing the resources that have been provided by reaching out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS00090402/
https://www.samsung.com/us/support/answer/ANS10003306/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 battery can last up to 40 hours so that you stay in charge of your day. When you finally need to power up your Watch6, you can quickly charge it from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Be sure to check out the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. Also take a moment to review, "Use Samsung Health sleep monitoring on your Galaxy Watch" to help you keep track of your sleep patterns. "Use automatic workout detection on your Samsung smart watch" is another wonderful resource to check out when you have the time. Let us know if you would like any further assistance after reviewing the resources that have been provided by reaching out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS00090402/
https://www.samsung.com/us/support/answer/ANS10003306/
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great fitness tracking
on March 21, 2025
Posted by: BPants89
[This review was collected as part of a promotion.] The galaxy watch 6 has done an excellent job when tracking things like my heart rate etc. when running or lifting. Best watch I have ever had, would never go back to any previous brands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Such a cool watch!
on April 5, 2025
Posted by: ActiveSenior62
[This review was collected as part of a promotion.] I like the features and abilities to taylor the app layouts to my preferences. I am still learning new ways to use it. I find the interface with the Samsung Health app very useful. The only negative issue is battery life, i.e. while hiking outside of cell coverage and of course gps using more battery but starting from a full charge it often doesn't make it to the end of my 8 - 10 mile hikes. I can't turn off the voice prompts to conserve battery either.
Value
3
Response from Samsung USBy R&R Team, April 7, 2025
Hi there ActiveSenior62,
Thanks for taking the time to review your Samsung Galaxy Watch6. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Your Galaxy Watch6 battery can last for up to 40 hours before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. For your convenience, I have included a few resources that may help you become better acquainted with your device and features. Let us know if you have any questions afterward by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thanks for taking the time to review your Samsung Galaxy Watch6. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Your Galaxy Watch6 battery can last for up to 40 hours before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. For your convenience, I have included a few resources that may help you become better acquainted with your device and features. Let us know if you have any questions afterward by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Watch with seamless connection
on March 17, 2025
Posted by: Ericascuratedlife
[This review was collected as part of a promotion.] The Galaxy Watch 6 40mm has truly exceeded my expectations, earning a solid five star. From the moment I powered it on, the seamless integration with my Samsung S23 FE and Galaxy Buds 2 Pro was nothing short of magical. The automatic download and installation of compatible apps and companion apps streamlined the setup process, and the constant, effortless syncing across all devices is simply phenomenal. As someone who relies heavily on health tracking, the watch's comprehensive health app has become an indispensable part of my daily routine. At work, where phone usage is restricted in the lab, the Galaxy Watch 6 has become an invaluable tool. I can effortlessly monitor calls and messages, ensuring I stay connected without breaking protocol. Furthermore, the ability to control my music playback – play, pause, or skip – directly from my wrist adds a layer of convenience I never knew I needed. The flawless connection between my watch, phone, and earbuds is a testament to Samsung's ecosystem, making this smartwatch an absolute must-have.
The Galaxy Watch 6 40mm has truly exceeded my expectations, earning a solid five stars. From the moment I powered it on, the seamless integration with my Samsung S23 FE and Galaxy Buds 2 Pro was nothing short of magical. The automatic download and installation of compatible apps and companion apps streamlined the setup process, and the constant, effortless syncing across all devices is simply phenomenal. As someone who relies heavily on health t
The Galaxy Watch 6 40mm has truly exceeded my expectations, earning a solid five stars. From the moment I powered it on, the seamless integration with my Samsung S23 FE and Galaxy Buds 2 Pro was nothing short of magical. The automatic download and installation of compatible apps and companion apps streamlined the setup process, and the constant, effortless syncing across all devices is simply phenomenal. As someone who relies heavily on health t
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on March 18, 2025
Posted by: Dimplz
[This review was collected as part of a promotion.] I use my watch for tracking my steps in Samsung Health. I love the features: heart rare monitor, snoring captures/recording, walking, etc. I love it's smooth transition and sync with my other apps and devices. The call quality when I'm away from my cell phone is superb.
Value
4
Written by a customer while visiting Samsung US