Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Posted by: Luis
Expertise:Expert
Verified Purchase:Yes
It’s excellent watch, a lot of usefull apps cool look
I would recommend this to a friend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Doesnt work other than samsung phoes.waste product
on July 12, 2024
Posted by: Vighnesh
from Tampa
Expertise:Expert
Verified Purchase:Yes
its not working all features for other android phones. seems its build for samsung phones only.
dont buy unless you have samsung phone and the features also not good.
Need to improve lot to catch the competitors.
dont buy unless you have samsung phone and the features also not good.
Need to improve lot to catch the competitors.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 12, 2024
Thank you for reaching out to share your feedback. We are committed to constantly improving, and your input is invaluable to us. Other Android phones can also connect to the Galaxy Watch and Gear. For the best experience, ensure that your device is running the latest software and download the Galaxy Wearable app from the Play Store. The Watch 6 and Watch 6 Classic are compatible with phones running Android 8.0 and with at least 1.5 GB of RAM. For more details, please refer to the link provided below. If you have any more questions, feel free to contact us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/answer/ANS00082502/ (Watch Compatibility)
smsng.us/Facebook-Messenger
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https://www.samsung.com/us/support/answer/ANS00082502/ (Watch Compatibility)
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smsng.us/Twitter-Messages
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Written by a customer while visiting Samsung US
Posted by: Memphis Mike
from Lebanon, PA
Expertise:Intermediate
Verified Purchase:Yes
I'm a devoted Samsung user. No complaints from me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lynda Jordan
from Garden City, KS
Expertise:Intermediate
Verified Purchase:Yes
I love it. I have 3 of them. Battery could be a little better but they work for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Seibaru
Verified Purchase:Yes
This works with other Samsung devices more seamlessly compared to older Galaxy watch active 2.
Written by a customer while visiting Samsung US
Posted by: Bee Bee
from Montgomery, AL
Verified Purchase:Yes
I gave it a low rating because the battery life is not good.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
5
Response from Samsung USBy R&R Team, July 12, 2024
We appreciate your candid feedback. We noticed you we're reaching out regarding your Watch6 and having to charge it daily. There are several reasons you may experience decreased battery life. Keep in mind that certain apps can increase battery consumption. The first thing we recommend doing is performing a diagnostic. If your watch is paired with a Samsung phone you can use the Samsung Members app to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Check out the link below for additional troubleshooting steps. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery life)
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery life)
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Kevin in Phoenix
from Phoenix, AZ
Expertise:Expert
Verified Purchase:Yes
My first Galaxy watch was a great device and I used it a lot over the almost 5 years. However, it was time for a change. I couldn't be more pleased with my new Galaxy 6. With the improved performance, sensors, and larger & brighter screen, it is definitely giving me everything I want in a smart watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Louie M
from El Paso Texas
Expertise:Intermediate
Verified Purchase:Yes
Its easy to use. It needs a better wristband, tho.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US