Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Posted by: Franklin
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
I was not able to get the watch I wanted, which was the Galaxy S6 LTE 40mm. Supposedly you didn't have it.
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Rich
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Sharp and bright screen, visible in direct sun. I like the several improvements over my old Galaxy Active2 Watch, like blood oxygen and AFib detection. Battery is quite adequate, even lasting two days.
I am unable to find a watch face comparable to my Active2 Watch.
I would have preferred a Golf Edition version which Samsung offer on earlier watches.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Definitely worth getting
on June 4, 2024
Posted by: Amie24
from Maryville, Tn
Expertise:Expert
I absolutely love this watch!!! I never owned one before this so it is my first one I LOVE IT!!!!!!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kenya A
from Cleveland, OH
Expertise:Intermediate
Verified Purchase:Yes
Formerly a Fitbit user for years until the last one died, but didn't want to pay for extra features and wanted a change. I love Samsung products, so when I saw this watch, I was amazed! It has all the things the other one had plus a lot more. The ability to snap pics from my watch to my phone and see the view from my watch is great. I also love the ECG, Stress, Oxygen and body scan measurements just to name a few. It integrates seamlessly with other apps. The battery does drain fast of course, with all these apps, and I like my display at the brightest level, and it doesn't charge fast as the other brand, that is the only inconvenience I could find. The battery does seem to last about a day and a half. Great price, fast shipping, came super fast, long before the scheduled delivery.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John
from Cottonwood, AZ
Expertise:Intermediate
Verified Purchase:Yes
Nice looking watch. More modern than my previous Galaxy Classic 4. Works well so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: SuperDave42
from California
Expertise:Expert
Verified Purchase:Yes
I really like it so far. Much better experience now that these run Wear OS VS. Tizen OS
I guess if I were to complain about something it would be the round display lol. I don;t care much about legacy looking mechanical watches etc. but I do want a super useful display on my wrist. It does pretty well with the round, I just think a larger rectangular display, possibly curved slightly would be neat.
I guess if I were to complain about something it would be the round display lol. I don;t care much about legacy looking mechanical watches etc. but I do want a super useful display on my wrist. It does pretty well with the round, I just think a larger rectangular display, possibly curved slightly would be neat.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Goody¡!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
on June 4, 2024
Posted by: Florin
Verified Purchase:Yes
Awesome watch!!!!!!!!!!!!!!!!¡!!!!!!!!!¡!!!!!!!!¡!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: MWilliams
from New York
Expertise:Intermediate
Verified Purchase:Yes
The band is horrible and it's hard to install. You need to come up with a better way of exchanging watch bands.
I would recommend this to a friend!
Performance
3
Design
1
Value
4
Response from Samsung USBy Social Commerce, June 6, 2024
Aloha MWilliams,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Samsung watch bands are easily replaceable. All you need to do is make sure the new band is the correct width for your watch model. Once you have one that matches your style, you can swap them out in just a few quick steps to further customize your look. Although Samsung watches come in different shapes and sizes, many of them use the same band width. As long as you have the proper width, you can alternate the bands however you want. Take a look at, "How to change the band on your Samsung smart watch" when you're ready to change your band on your Galaxy watch. If you have any questions for us after reviewing the resource that has been provided or if you would like any further assistance, feel free to contact Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00087245/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Samsung watch bands are easily replaceable. All you need to do is make sure the new band is the correct width for your watch model. Once you have one that matches your style, you can swap them out in just a few quick steps to further customize your look. Although Samsung watches come in different shapes and sizes, many of them use the same band width. As long as you have the proper width, you can alternate the bands however you want. Take a look at, "How to change the band on your Samsung smart watch" when you're ready to change your band on your Galaxy watch. If you have any questions for us after reviewing the resource that has been provided or if you would like any further assistance, feel free to contact Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00087245/
Written by a customer while visiting Samsung US