Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
5
So far so good
on May 13, 2024
Posted by: Fil0s0f0
[This review was collected as part of a promotion.] Battery needs improvement, but other than that everything working as expected
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has really good stuff and that I like
on May 13, 2024
Posted by: FalloutFreak48902
[This review was collected as part of a promotion.] I really like Samsung overall but it's good for gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful watch
on May 13, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I have had this for a year now and it is perfect accessory for many purposes like working out, or in texting and calling. The only drawback is the shape of LCD. A rectangular shape would enhance its usability for sure, specifically with abilities like Galaxy AI could help capitalizing on its abilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small enough for my wrist, battery that lasts
on May 13, 2024
Posted by: Nydt13
[This review was collected as part of a promotion.] My wrist is rather small, and it fits it perfectly. Battery lasts two days, with moderate use. Calls are fairly clear and getting messages to my watch helps during meetings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG is a great company
on May 14, 2024
Posted by: Lil birdy
I LOVE SAMSUNG PRODUCTS AND THEY HAVE REALLY GREAT I HAVE A SAMSUNG A14 AND
LOVE IT
LOVE IT
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Dissapointing but good.
on May 17, 2024
Posted by: Priit
Expertise:Expert
Quite dissapointed that this is apparently the best Samsung can offer. The battery life is horrible. I have to charge it twice a day. It's also poorly optimized. Sometimes it can drain the entire battery in 2 hours when I'm not even doing anything. Performance is also poor.
What I do like, is that it integrates with the Samsung ecosystem really well. It also has basically every feature you need. It's also pretty fairly priced based on its battery and performance.
I would recommend this to a friend!
Features
5
Performance
1
Design
5
Value
4
Response from Samsung USBy Social Commerce, May 17, 2024
Good day Priit,
Thank you for finding the time out of your day to share your thoughts with us about your Samsung Galaxy Watch6. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Your Galaxy Watch6 battery can typically last up to 40 hours so that you stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the time available to learn more about how you can increase your battery life. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Thank you for finding the time out of your day to share your thoughts with us about your Samsung Galaxy Watch6. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Your Galaxy Watch6 battery can typically last up to 40 hours so that you stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the time available to learn more about how you can increase your battery life. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Written by a customer while visiting Samsung US
Customer Rating
5
Great all around
on May 17, 2024
Posted by: Just me
I've had mine 5 months and I love it, it even knows when I'm on the elliptical
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome features
on May 19, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my watch every day for work and on the weekends
Value
5
Written by a customer while visiting Samsung US