Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
5
The Best Watch Yet
on March 22, 2024
Posted by: Miltspoon
I love this watch and think it is the best yet. I liked it so much I bought my best friend on too. He likes it as much as I do. This watch is everything you need in a smart watch. The quality is awesome and it looks great too.
Written by a customer while visiting Samsung US
Customer Rating
4
One major flaw
on April 10, 2024
Posted by: TraderX
from Allentown PA
Expertise:Expert
I had the watch for well over a week and was confused as to why it would not record my sleep. Out of curiosity, I decided to switch arms and it worked the first night. What was the reason it didn't work on my other arm? I have a tattoo... Really? A tattoo is going to mess with recording sleep? I have been wearing a fitbit for a year prior and no issues. It's really awkward wearing it on my dominant hand and everyone now thinks I'm a lefty. Other than this issue (which is kinda big for me) I have no other problems, Battery life is about 2+ days long. I don't use it for texting or calls so I'm sure that helps. I won't purchase another Samsung unless this issue gets resolved.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great gift.
on April 11, 2024
Posted by: SLGreen
from Brooklyn, NY
Expertise:Beginner
I received this watch as a Christmas present last year. It's totally different from a regular watch. I'm still learning how to use it and I am amazed at some of the things that it can do.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Watch band breaks.
on April 11, 2024
Posted by: Timwhiteknight
from AJ, AZ
Expertise:Intermediate
When i wore it for work. Watch band breaks at the hinge.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, April 15, 2024
Howdy Timwhiteknight,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. It is frustrating when your Samsung smart watch strap or band falls off unexpectedly. The good news is this usually only happens if the band or strap is not installed properly, or when wearing the watch improperly, which are both easy to fix. However, the band or strap should be replaced if it's damaged, will not stay attached to your watch, or keeps falling off. Take a moment to review, "Samsung smart watch strap or band falls off" when you have some free time to help resolve what you may be experiencing with your watch band. If you would like any additional assistance afterwards, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001062/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. It is frustrating when your Samsung smart watch strap or band falls off unexpectedly. The good news is this usually only happens if the band or strap is not installed properly, or when wearing the watch improperly, which are both easy to fix. However, the band or strap should be replaced if it's damaged, will not stay attached to your watch, or keeps falling off. Take a moment to review, "Samsung smart watch strap or band falls off" when you have some free time to help resolve what you may be experiencing with your watch band. If you would like any additional assistance afterwards, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001062/
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Watch 6
on April 15, 2024
Posted by: Banana63
[This review was collected as part of a promotion.] So far I love this watch, it has all the features I need to workout, walking, sleep, n other apps included.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect companion
on April 18, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] With this watch a find myself reaching for my phone less and less, pulling the phone out to look at notifications is a thing of the past... no more wasted time pulling my phone out to see it's just Uber trying to make me hungry.
From the health tracking to the remote shutter for my phone this thing helps me on a daily basis just by being attached to my arm.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and useful!
on April 18, 2024
Posted by: MattyG
[This review was collected as part of a promotion.] I love my galaxy watch6 LTE makes it very handy to not have to carry my phone around all the time and still stay connected! Useful for tracking steps and I love that I can go workout and not have to worry about stuff in my pockets! 10/10 bought one for me and the wife!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the design and features
on April 20, 2024
Posted by: LoveTheSun
[This review was collected as part of a promotion.] I decided to upgrade to the newest version. I wanted to be able to track my sleep among other things. I also decided this time to go with the LTE through my mobile provider. I love that I can answer a call or text without my phone and without having to have wifi. It's nice that there is emergency alert if I were to fall or be injured out and about alone. That was also one feature that caught my eye.
I am still playing around with it learning new things all the time that it can do. I am far from being disappointed and so glad I decided to splurge a little on me this time with what I wanted.
I am still playing around with it learning new things all the time that it can do. I am far from being disappointed and so glad I decided to splurge a little on me this time with what I wanted.
Value
5
Written by a customer while visiting Samsung US