Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
4
Health features should work with other phones
on December 29, 2023
Posted by: Matthew
I feel like I get what I pay for with this watch I wish that the health apps were compatible with my pixel phone I don't see any logical reason why almost everything else works but I can't have health info on my watch if I have it paired with a Google phone the bmi blood oxygen and heart rate work (cycle tracking works too) with it but why can't I put my blood type and medications on it but the battery life is good I haven't had any problems with it it's usually lasts a little under 48 hours and takes about 90 minutes to charge which for me is totally acceptable
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is fantastic and has great features.
on December 30, 2023
Posted by: pattytrek
[This review was collected as part of a promotion.] If you are someone that wants to track your health and fitness I would recommend this watch. I do have a small wrist so make sure to get the 40mm version. Very easy to use and the screen is great. I have used other smart watches and this by far is the best. For battery life keep in mind that you should mute colors as much as possible to save on battery life and really review all settings. I found some great videos on Youtube that can help you get started.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features still need a little tweaking
on December 30, 2023
Posted by: CrazyBC
[This review was collected as part of a promotion.] I use watch 6 as a tool to help with my health. I have a rare heart condition condition and use the health features to try and manage my symptoms. I would like to see add on features that would allow bp readings from an outside hardware source. I would like to see other biometric reading being able to be measured and integrated.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on December 30, 2023
Posted by: Liv01love
[This review was collected as part of a promotion.] Best purchase I have made in a long time I can't leave without it!
Works flawlessly!!
Works flawlessly!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch buy
on December 31, 2023
Posted by: DrGalaxy
[This review was collected as part of a promotion.] Love this watch! I have a whole Galaxy ecosystem; watch, tablet and phone and G-book. I can share info, documents, music and movies from any device to my watch, and vice versa, in a matter of seconds. Quick response time for loading apps makes the watch function effortlessly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Terrible sensors
on January 1, 2024
Posted by: actigrapher
Expertise:Expert
Terrible sensors. Not worth the money. Terrible sensors.
Features
3
Performance
1
Design
2
Value
1
Response from Samsung USBy Social Commerce, January 2, 2024
Howdy Actigrapher,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may be experiencing with your Galaxy Watch6 and without being able to ask you any follow up questions to gain some clarity on what you have shared with us in your review, I suggest reaching out to Samsung Support if you would like further assistance and/or help with troubleshooting your device at your earliest convenience. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may be experiencing with your Galaxy Watch6 and without being able to ask you any follow up questions to gain some clarity on what you have shared with us in your review, I suggest reaching out to Samsung Support if you would like further assistance and/or help with troubleshooting your device at your earliest convenience. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
2
Bad battery Life
on January 4, 2024
Posted by: r217
from Pennsylvania
Expertise:Intermediate
Purchased this for Christmas, I am disappointed in the battery life. I have friends with other brand watched that do comparable things, and are not brand new that last much longer than this watch does brand new. I have turned off all the extra features to reduce the usage, and still will hardly last a day.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
3
Response from Samsung USBy Social Commerce, January 4, 2024
Good day R217,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. On average, the Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch6 may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have some free time out of your busy schedule to conduct some troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. Feel free to reach out to Samsung Support afterwards if you have any questions for us or if you would like any further assistance. We are here to assist you in every way that we can! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. On average, the Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch6 may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have some free time out of your busy schedule to conduct some troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. Feel free to reach out to Samsung Support afterwards if you have any questions for us or if you would like any further assistance. We are here to assist you in every way that we can! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT UPGRADE TO ME FRONTIER 3
on January 12, 2024
Posted by: USMCE5
from Georgia
Expertise:Expert
I purchased this watch vs. replacing the battery in my Frontier 3, which I loved, because of the trade-in program. There was a hiccup with the trade-in program, but with some persistence, support did fix the issue. I do wish that part had not happened, but...
I love this watch. It works great and with aging eyes, the larger screen is very helpful. I have found the battery life quite sufficient, which based on other reviews, I was skeptical about. I am a pretty heavy user, as I don't like carrying my phone. I don't do a lot of long phone calls with it, but so far so good.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US