Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
5
Great Watch!
on December 22, 2023
Posted by: Watch6User
[This review was collected as part of a promotion.] Recently upgraded from the Galaxy Watch Active 2 to the Galaxy Watch 6. The GW6 has been fantastic to use. Great features including workout tracking, sleep tracking and ease of use! There are numerous customizable watch faces you can use and apps for all sorts of things. Have had no issues whatsoever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent upgrade.
on December 22, 2023
Posted by: OgreCyclone
[This review was collected as part of a promotion.] This is an excellent upgrade from the Galaxy Watch that I have had for several years. It is familiar to use with a bunch of new features that I love.
I got the LTE version and find it very convenient when I go to the gym. I don't have to carry my phone with me as I can listen to music on my headphones via my watch. I can also get messages and calls, so it makes it very convenient that way also.
I do wish that some of my favorite watch faces from my old watch were available, but with a different OS, I understand that that is not always an option.
I know that this will date me a bit, but making and taking calls on my watch still makes me feel like Dick Tracy.
I got the LTE version and find it very convenient when I go to the gym. I don't have to carry my phone with me as I can listen to music on my headphones via my watch. I can also get messages and calls, so it makes it very convenient that way also.
I do wish that some of my favorite watch faces from my old watch were available, but with a different OS, I understand that that is not always an option.
I know that this will date me a bit, but making and taking calls on my watch still makes me feel like Dick Tracy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch has so many features
on December 22, 2023
Posted by: retiredRN
[This review was collected as part of a promotion.] I love my watch, it looks great and the cloth band I opted fro is very stylish.
I use it for the time, weather, checking my pulse and my favorite is tracking my sleep and oxygen. Another handy feature I just discovered is the phone locator, which is very helpful when I lay my phone down somewhere in my house but can't remember where. I like previewing text messages as well.
There are so many features and I am just beginning to dive into them.
I have recommended this watch to several friends. I always thought these watches were "glorified" step counters, I could not have been more wrong!
I use it for the time, weather, checking my pulse and my favorite is tracking my sleep and oxygen. Another handy feature I just discovered is the phone locator, which is very helpful when I lay my phone down somewhere in my house but can't remember where. I like previewing text messages as well.
There are so many features and I am just beginning to dive into them.
I have recommended this watch to several friends. I always thought these watches were "glorified" step counters, I could not have been more wrong!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it! 10 outta 10
on December 22, 2023
Posted by: KxngRee
[This review was collected as part of a promotion.] I use my watch for music, step counter and for messages and phone calls while I am work.
I love the interchangeable bands. I have found every color to match what I am wearing for the the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not my favorite
on December 22, 2023
Posted by: Dissatisfied2
[This review was collected as part of a promotion.] This watch barely holds a charge for 24 hours. I'm really disappointed with it. My first Galaxy watch and my Garmins would hold a charge for up to 3 days.
Value
2
Response from Samsung USBy Social Commerce, December 26, 2023
Good day,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to review the article that I have linked below for you titled, "Reduced battery life on your Samsung smart watch" when you have some available time out of your busy schedule to conduct some troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. Were you aware that we also offer Samsung Care+ that provides physical damage protection to your eligible devices? Samsung Care+ is great for those unexpected situations we sometimes find ourselves in, like forgetting your Galaxy Watch6 on the seat of your taxi while you're on your way to catch your flight, to having your device stolen from your bag, or getting caught in a rainstorm without your Water Lock feature engaged, to dropping and shattering your watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! Please feel free to contact Samsung Support if you would like any further assistance after reviewing the provided resource. Have a wonderful new year! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to review the article that I have linked below for you titled, "Reduced battery life on your Samsung smart watch" when you have some available time out of your busy schedule to conduct some troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. Were you aware that we also offer Samsung Care+ that provides physical damage protection to your eligible devices? Samsung Care+ is great for those unexpected situations we sometimes find ourselves in, like forgetting your Galaxy Watch6 on the seat of your taxi while you're on your way to catch your flight, to having your device stolen from your bag, or getting caught in a rainstorm without your Water Lock feature engaged, to dropping and shattering your watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! Please feel free to contact Samsung Support if you would like any further assistance after reviewing the provided resource. Have a wonderful new year! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Written by a customer while visiting Samsung US
Customer Rating
5
This is my third Samsung Galaxy watch. I LOVE IT
on December 22, 2023
Posted by: TooCute
[This review was collected as part of a promotion.] My first two watches had a black bezel but this time I got silver. I decided to make a change and be different than the years before.
I love the way the watch integrates with my S22 Ultra. I can take a call, and check my emails, notifications, and texts. All of the features are the best and easiest to operate.
What's next Samsung?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this watch
on December 22, 2023
Posted by: Terlee
[This review was collected as part of a promotion.] I was getting this watch to replace my fitbit. I love it lots more than what I had expected! Great quality, pretty, and fun! I love changing the face everyday for what I'm wearing. But also love the workout selections, timers, alarms etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good product but horrible battery life.
on December 22, 2023
Posted by: Couldbebetter
[This review was collected as part of a promotion.] Samsung devices are some of the most advanced. I love the capabilities the watch 6 has and the quality is one of the best, however the battery life seriously depletes my overall satisfaction.
Value
3
Response from Samsung USBy Social Commerce, December 26, 2023
Hello,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that we also offer Samsung Care+ that provides physical damage protection to your eligible devices? Samsung Care+ is great for those unexpected situations we sometimes find ourselves in, like forgetting your Galaxy Watch6 on the seat of your taxi while you're racing to catch your flight, to having your device stolen from your briefcase, or getting caught in a downpour without your Water Lock feature engaged, to dropping and shattering your watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life and that is our top priority. Talk about peace of mind! The Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review the article that I have linked below for you titled, "Reduced battery life on your Samsung smart watch" when you have some free time out of your busy schedule to conduct some troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. Please do not hesitate to reach out to Samsung Support afterwards if you have any questions for us or if you would like any further assistance. We're here to assist you in any way that we can. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that we also offer Samsung Care+ that provides physical damage protection to your eligible devices? Samsung Care+ is great for those unexpected situations we sometimes find ourselves in, like forgetting your Galaxy Watch6 on the seat of your taxi while you're racing to catch your flight, to having your device stolen from your briefcase, or getting caught in a downpour without your Water Lock feature engaged, to dropping and shattering your watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life and that is our top priority. Talk about peace of mind! The Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review the article that I have linked below for you titled, "Reduced battery life on your Samsung smart watch" when you have some free time out of your busy schedule to conduct some troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. Please do not hesitate to reach out to Samsung Support afterwards if you have any questions for us or if you would like any further assistance. We're here to assist you in any way that we can. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Written by a customer while visiting Samsung US