Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
5
Excellent Battery Life
on December 22, 2023
Posted by: Hyruleguardian1
[This review was collected as part of a promotion.] I've been very impressed with the Watch6. I used to have a Pixel watch and the battery life was terrible. I have never owned a galaxy watch before and have been pleased with all of the features it has to offer, including the health features, the sleep functionality, the battery life, and the app integration. I would recommend this watch to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy watch
on December 22, 2023
Posted by: Love2fish
[This review was collected as part of a promotion.] This watch is great! I love being able to answer calls or texts without my phone.
Large dial and lots of different band and faces to choose from. Love all the health settings too.
Large dial and lots of different band and faces to choose from. Love all the health settings too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features but doesn't hold a charge
on December 22, 2023
Posted by: NatsNut
[This review was collected as part of a promotion.] NIce look and feel, and great features. Needs re-charging daily which is a major disappointment.
Value
3
Response from Samsung USBy Social Commerce, December 26, 2023
Hi there,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a look at the article that I have linked below for you titled, "Reduced battery life on your Samsung smart watch" when you have some free time out of your busy schedule to conduct some quick troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. Please feel free to reach out to Samsung Support if you have any questions for us or if would like any further assistance after reviewing the provided resource.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a look at the article that I have linked below for you titled, "Reduced battery life on your Samsung smart watch" when you have some free time out of your busy schedule to conduct some quick troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. Please feel free to reach out to Samsung Support if you have any questions for us or if would like any further assistance after reviewing the provided resource.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Written by a customer while visiting Samsung US
Customer Rating
5
Is very friendly
on December 22, 2023
Posted by: Guisito
[This review was collected as part of a promotion.] I used for walking and for notifications in my home and work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review of new Watch
on December 22, 2023
Posted by: Mae1414
[This review was collected as part of a promotion.] Love this watch! It's easy to use, tracks everything I want. It fits well on my wrist.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth the money
on December 22, 2023
Posted by: Alex317
[This review was collected as part of a promotion.] I use my watch mainly for just texting and sometimes GPS. Yes it does those both, but not well at all. I think that there is a lot to be missed on this watch.
Value
2
Response from Samsung USBy Social Commerce, December 26, 2023
Greetings Alex317,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available regarding what you may be experiencing with your Galaxy Watch6's GPS connectivity and texting functionality as well as not being able to ask you any follow up questions in response to what you have shared with us in your review, I suggest reaching out to Samsung Support if you would like assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available regarding what you may be experiencing with your Galaxy Watch6's GPS connectivity and texting functionality as well as not being able to ask you any follow up questions in response to what you have shared with us in your review, I suggest reaching out to Samsung Support if you would like assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
The best galaxy watch
on December 22, 2023
Posted by: MelloYellow73
[This review was collected as part of a promotion.] I use my watch for phone call, check my messages. I keep updated on my health, sleep.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and easy to use.
on December 22, 2023
Posted by: Cjtheteacher
[This review was collected as part of a promotion.] I love that I can get all my notifications in my watch. I can get my work emails and be able to wirte a quick reply. It's great to personalize which apps to have access in my watch.
There are also so many options to customize the look of the watch face.
There are also so many options to customize the look of the watch face.
Value
5
Written by a customer while visiting Samsung US