Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
4
A lot for a watch but I wish there was a bit more
on December 16, 2023
Posted by: Evad
My doctor recommended I replace my mechanical watch and watch my heart and blood. Since I have epilepsy I also like the fall detection. It's a lot of functionality and plenty of fun but if I had a complaint I wish I could change the audio file used for more than just the ring and notification, I have a sunf file for the Greenwich Time Signal that I'd prefer to use for the hourly chime but the sound can't be changed for the hourly chime.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent buy
on December 20, 2023
Posted by: Jnice2U
I love the size of the screen and all the features.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good watch but not for all features
on December 20, 2023
Posted by: Bprob
Overall, the watch is good but I stayed with the Galaxy Watch (Watch6 Classic is my 3rd version) for the Samsung compatibility and, mostly, for the sleep tracking and this version turns out to be horribly unreliable for sleep tracking!
Response from Samsung USBy Social Commerce, December 21, 2023
Howdy Bprob,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may be experiencing with your Galaxy Watch6's sleep monitoring feature and without being able to ask you any follow up questions in response to what you have shared with us, I suggest reaching out to Samsung Support if you would like further assistance in troubleshooting your device. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00090402/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may be experiencing with your Galaxy Watch6's sleep monitoring feature and without being able to ask you any follow up questions in response to what you have shared with us, I suggest reaching out to Samsung Support if you would like further assistance in troubleshooting your device. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00090402/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch
on December 21, 2023
Posted by: Brvqz90
[This review was collected as part of a promotion.] Amazing product I've improved my quality of sleep thanks to the sleep monitor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such a nice upgrade
on December 22, 2023
Posted by: Ridenslide
[This review was collected as part of a promotion.] This new watch is fantastic. Easy to set up and transfer over from my old watch. Love the new features like the EKG.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on December 22, 2023
Posted by: PaddleGirl1980
[This review was collected as part of a promotion.] I had the original Galaxy Watch so upgraded to the Galaxy6. This is a sportier model. I use it for running, paddling, and general use. It has taken some getting used to, but I really like it. Disappointed that Map My Run is no longer an app the Galaxy watch supports. Had I known that in advance I may have gone with a Garmin watch instead.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect watch for the cost
on December 22, 2023
Posted by: H1jusfun7
[This review was collected as part of a promotion.] Love the use of the watch. It works great for messages, calls, walking, information. Love the watch faces it has, but I do wish it had more options. The selection is very limited. Overall it's a great watch and I'm very happy with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice piece of device
on December 22, 2023
Posted by: Love23
[This review was collected as part of a promotion.] Used 4 Workout, alarm, calls. Very good. No complaints so far
Value
5
Written by a customer while visiting Samsung US