Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
5
Works great with other samsung products like phone
on December 12, 2023
Posted by: Khalid
[This review was collected as part of a promotion.] Work great with samsung phones and health app. Love to have walking steps and others like running, exercise measured automatically.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product
on December 12, 2023
Posted by: VeroFer
[This review was collected as part of a promotion.] I purchased this device to my carrier and I can confirm this one of the best products that I have from Samsung,before my watch 6 I had the galaxy watch 4 classic and one of many issues that I had with the watch was the number sync that it needed to be constantly updated because the number sync for some reason would not stick which I was not a fan of, but they definitely fix that with the new one, also the option of being a able to receive call from apps like WhatsApp is a plus since my previous watch did not allow that.One thing that I wish I had on my new watch is the option to be able to multi-task from my watch and phone, like being able to pair Bluetooth from my phone to a speaker and listen to music while being able to be on call on my watch or vice-versa without interrupting the call. All in all I am very satisfied with my new device and is great especially when I go to the gym or do not want to have my phone on me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice watch
on December 12, 2023
Posted by: NemoHam
[This review was collected as part of a promotion.] Comfy on wrist and easy to use. Light not too heavy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
FUN PRODUCT
on December 12, 2023
Posted by: LadyB23
[This review was collected as part of a promotion.] I absolutely love this watch , definitely still learning about all the different features. I love the different settings for working out , it helps me track my steps and activities. I also enjoy the personalization features. I change it to every holiday!!! I can't wait to see what else it can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Watch
on December 12, 2023
Posted by: Peejed
[This review was collected as part of a promotion.] Used for monitoring heart rate, reminder to move, exercise frequency.
Still getting used to the watch. Love how I can answer calls on it. Hate the battery life.
Still getting used to the watch. Love how I can answer calls on it. Hate the battery life.
Value
3
Response from Samsung USBy Social Commerce, December 13, 2023
Hey Peejed,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time in your day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick and easy access. Please feel free to reach out to Samsung Support if you would like any further assistance or if you have any questions for us. We're always here to help you in any way possible. We hope that you have a wonderful holiday season and thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time in your day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick and easy access. Please feel free to reach out to Samsung Support if you would like any further assistance or if you have any questions for us. We're always here to help you in any way possible. We hope that you have a wonderful holiday season and thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Written by a customer while visiting Samsung US
Customer Rating
5
Love it so much
on December 12, 2023
Posted by: Dyantjr
[This review was collected as part of a promotion.] Absolutely love this watch, does so much. Been wanting one for a while, had an older one, it was good. This is great. Only thing is if you use it to its full potential, the battery life isn't the greatest.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch
on December 12, 2023
Posted by: SIGNMANMARK
[This review was collected as part of a promotion.] It's a great watch and feels very comfortable on my wrist. I love that I can answer calls and review texts and alerts without using my phone. The call volume could be louder as I work outdoors and can barely hear them but would be great in an indoor setting. The battery life is pretty good at about 40 hrs for me but I would love to get about 3-4 days wear before it needs charging.
Overall it's a great product
Overall it's a great product
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Works great with phone, needs better fitness
on December 12, 2023
Posted by: CiaraLuv23
[This review was collected as part of a promotion.] I have had a Fitbit for years and recently switched to a Galaxy Watch6. I really like how it works better with my phone. I can reply to texts easier, the screen shows the notifications in more detail, and I can do more with the apps on my phone. I like that it communicates with my phone bbetter. I usually take my watch off when I get in bed but continue to use my phone. It tracks my sleep based off when I stop using my phone. I do however wish it had a little better fitness tracking. I like how Fitbit has hourly steps and reminds me to move. While the Watch6 does have move reminders, it's only after you've been still for 50 minutes and doesn't have an hourly step goal. Otherwise, I have been really satisfied with the watch!
Value
4
Written by a customer while visiting Samsung US