Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
3
Didn't detect hard fall
on November 13, 2023
Posted by: Dani
Expertise:Intermediate
I had a really bad fall and it didn't detect it luckily I had people around me. This is why I bought this watch.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
3
Response from Samsung USBy Social Commerce, November 14, 2023
Hey Dani,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. It’s best to always be prepared. If you ever need emergency assistance, your Samsung smart watch has features capable of helping, such as fall detection and SOS messages. Hopefully, you'll never find yourself in a real crisis, but if you do, you can send SOS messages to assigned contacts to let them know where you are and how to track you down. In the event you need medical assistance, your medical information can be quickly accessed to help first responders. Just to be cautious, it's a good idea to set up emergency SOS alerts on your Galaxy Watch5 or Watch6 so you don't have to worry in the event of an accident. To get started, open the Galaxy Wearable app on your connected phone, and tap Watch settings. Scroll to and tap Safety and emergency. From here you can add your Medical info, select Emergency contacts, adjust Emergency SOS settings, and enable Hard fall detection. Take a look at the article that I have linked below for you titled, "Use your Samsung smart watch in an emergency situation" for more great information on the topic. Let us know if you would like any additional information or further assistance by contacting Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078032/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. It’s best to always be prepared. If you ever need emergency assistance, your Samsung smart watch has features capable of helping, such as fall detection and SOS messages. Hopefully, you'll never find yourself in a real crisis, but if you do, you can send SOS messages to assigned contacts to let them know where you are and how to track you down. In the event you need medical assistance, your medical information can be quickly accessed to help first responders. Just to be cautious, it's a good idea to set up emergency SOS alerts on your Galaxy Watch5 or Watch6 so you don't have to worry in the event of an accident. To get started, open the Galaxy Wearable app on your connected phone, and tap Watch settings. Scroll to and tap Safety and emergency. From here you can add your Medical info, select Emergency contacts, adjust Emergency SOS settings, and enable Hard fall detection. Take a look at the article that I have linked below for you titled, "Use your Samsung smart watch in an emergency situation" for more great information on the topic. Let us know if you would like any additional information or further assistance by contacting Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078032/
Written by a customer while visiting Samsung US
Customer Rating
5
Game changer watch
on November 13, 2023
Posted by: jeserae22
[This review was collected as part of a promotion.] I love my watch for the heart rate accuracy feature its always nice to have that handy. Love the quickness of the alerts that I get. I use it for my email notifications and my steps and it sounds amazing when talking on it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first smartwatch
on November 13, 2023
Posted by: MrPicklez
[This review was collected as part of a promotion.] No problem so far, this is my first smart watch and I'm loving it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an amazing watch
on November 13, 2023
Posted by: Angieang
[This review was collected as part of a promotion.] This is my first smart watch and I absolutely love it. I USUALLY do not wear anything on my wrist but the only time this comes off is to charge and shower!! It is bright and crystal clear and very easy to use for phone calls and texting. Also to keep track of everything you need to
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 13, 2023
Posted by: Dwhte56
[This review was collected as part of a promotion.] I use my watch for the time and date, obviously, and I like to keep track of my steps, my heart rate, and my ecg. I love that I can change the face, answer calls/texts, and check the weather. I'm amazed at all the available apps already loaded. Thanks fir a great watch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung watch6
on November 13, 2023
Posted by: Mywatch6
[This review was collected as part of a promotion.] I absolutely love my watch. It does everything I need it to do. From workouts to sleep monitoring I can't complain at all!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Fully Fledged Computer On Your Wrist!
on November 13, 2023
Posted by: ssmcosmic
[This review was collected as part of a promotion.] I mainly use the Samsung Galaxy Watch 6 for two purposes - (1) tracking my overall health using Samsung Health, and (2) waking myself up in a more effective way.
Prior to buying the Watch 6 (my first ever smartwatch), there were often times when I would not wake up from the sound of my alarm. However, with the way the Watch 6 vibrates, it guarantees that I wake up.
The battery life on the watch is also really great, lasting me around 1.5 days of constant use. Not only that, the watch also charges in a reasonable amount of time.
The Galaxt Watch 6 has made everything convenient since it makes sure I don't forget any reminders I set or messages I receieved.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features.
on November 13, 2023
Posted by: Love2shop96
[This review was collected as part of a promotion.] I am impressed with how light weight the watch is seeing as I'm not usually a watch person. I'm also impressed with the sound qualities. I am a little disappointed that they didn't show me how to download music to the music app inside but I'm sure I'll figure it out. I love the fact it's water proof can go down by meters. It can track my sleep steps and keeps up with every exercise I do there was so much put into the watch can't say it all in one review but I will be getting one for my husband,sister and nephew so that should say it all.
Value
4
Written by a customer while visiting Samsung US