Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
5
Recommended Smartwatch
on October 17, 2023
Posted by: Reza Lima
from Alabama
Expertise:Intermediate
I would generally recommend this watch. The only aspect that disappointed me was the screen quality, especially when accessing the menu by swiping up on the home screen.
But, when compared to other smartwatches in the same price range, this one offers the best quality.
But, when compared to other smartwatches in the same price range, this one offers the best quality.
Written by a customer while visiting Samsung US
Customer Rating
2
Stopped Getting Notifications
on October 19, 2023
Posted by: tvo0
I've had this watch for 2 months now and it happened three times already where the watch won't notify me of notifications. At first I had to reset my watch. The second time a software update fixed it but this third time nothing is getting it to work. The watch is pretty much useless at this point. I have no idea what to do.
Response from Samsung USBy Social Commerce, October 20, 2023
Good day Tvo0,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Different things can prevent apps from running or showing notifications. Disable any function that could be blocking notifications and then test the app to see if it sends notifications. For your convenience, I have linked a few articles below titled, "Apps on Samsung phone are not sending notifications" and "Manage Notifications on your Samsung smart watch" to help you resolve what you have been experiencing with your Galaxy Watch6. Check them out when you. Feel free to reach out to Samsung Support afterwards if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001588/
https://www.samsung.com/us/support/answer/ANS00061433/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Different things can prevent apps from running or showing notifications. Disable any function that could be blocking notifications and then test the app to see if it sends notifications. For your convenience, I have linked a few articles below titled, "Apps on Samsung phone are not sending notifications" and "Manage Notifications on your Samsung smart watch" to help you resolve what you have been experiencing with your Galaxy Watch6. Check them out when you. Feel free to reach out to Samsung Support afterwards if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001588/
https://www.samsung.com/us/support/answer/ANS00061433/
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT FEATURES
on October 20, 2023
Posted by: Mrs Pearly
I would loved to buy this watch. It would look great on me and when you guys send it to me I hope you I don't have to send it back.
Written by a customer while visiting Samsung US
Customer Rating
5
Watch faces
on October 23, 2023
Posted by: Cyndy
I love my watch and uses it all the time eazy to use hard to set I haven't found away yet
Written by a customer while visiting Samsung US
Customer Rating
3
Great features, poor battery life
on October 31, 2023
Posted by: Luv2shop
Expertise:Intermediate
I bought this over a month ago and I love the functionality, however the battery life sucks. Needs to be charged often than I liked.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, October 31, 2023
Hi there Luv2shop,
Thanks for taking the opportunity to review your Samsung Galaxy Watch6. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45 % in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time in your day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick and easy access. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Thanks for taking the opportunity to review your Samsung Galaxy Watch6. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45 % in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time in your day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick and easy access. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Written by a customer while visiting Samsung US
Customer Rating
5
This product enhances my day-to-day life
on November 6, 2023
Posted by: Updaytes
[This review was collected as part of a promotion.] Having this watch and the features it provides has improved my life and health, keeping track of my stress and heart rate has helped me breath better and take breaks when needed. This also helps with my sleep by not only tracking it but also getting me up on time in the morning with its alarm.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Upgrade
on November 7, 2023
Posted by: RUDOLFO512
from Miami, FL
Expertise:Beginner
I got my Galaxy Watch6 Classic 2 months ago and I love it. I was a faithful Garmin user and decided to try out something different. I am glad I did. Besides all the great features, it tracks my runs and sleep cycles to the T. I do have to charge it daily because the battery wears out when I run with it on. It's not a big deal because it charges in a flash.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE, LOVE, LOVE!
on November 10, 2023
Posted by: Gman
LOVE, LOVE, LOVE! I've only had this watch for a short time and still learning, but the tracking is spot on! I'm an old guy and not a techno-nerd, but learning how to work this watch is very easy and straightforward. This watch has encouraged me to get off my butt and move more. Thanks!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US