Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
4
Decent enough tool
on March 18, 2025
Posted by: AB5555
[This review was collected as part of a promotion.] Works well. Sometimes I wish it was more integrated with my phone but it might be a me thing. Battery is pretty good lasts a day or two. Watch band needs to be a bit longer out of the box but not too much to complain about. Has some neat health features too.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch
on March 18, 2025
Posted by: MamabearDivine8888
[This review was collected as part of a promotion.] Love the watch was an awesome to add with my Samsung galaxy s24 ultra. I actually passed it to my son though and he enjoys it. I'm very tiny and the watch is to big around for my wrist and I couldn't find bands to fit.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's amazing how eamless actions are across apps!!
on March 18, 2025
Posted by: Sardonika
[This review was collected as part of a promotion.] I can seamlessly switch from watch to phone without issue!! Can't believe how much time the audio eraser saves when posting videos-- I didn'trealize the time it took to edit the sound in my videos until I gave it a try-- it used to take way longer! Samsung js on point for discovering and creating amazing features you didn't know you needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on March 18, 2025
Posted by: Love4Hate
[This review was collected as part of a promotion.] Some features does not work as I would love. I constantly miss alerts.. I have to check if the watch is actually working, connected to my phone, on DND. Right now it is just good for telling time, keeping track of my steps heart rate & my sleep. On occasion, I am able to answer calls from my watch but the connection is not smooth. I still love it because of the color band and it does hold it charge.
Value
3
Response from Samsung USBy R&R Team, March 19, 2025
Howdy Love4Hate,
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch6. We appreciate your candor as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Watch6 is not receiving alerts and/or notifications, please restart your watch and phone. Then ensure that your watch is running the latest software version to avoid compatibility issues. Next, disable Do Not Disturb to allow notifications to appear on your Watch6. To enable notifications for apps, please open the Galaxy Wearable app, go to Watch settings, and ensure notifications for each app are enabled. If needed, factory resetting the watch may resolve what you have described to be experiencing. Feel free to reach out to Samsung Support if you have any questions or if you would like further assistance. Thank you for being a valued Samsung customer.
Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Manage notifications and alerts in Samsung Health
https://www.samsung.com/us/support/answer/ANS10001350/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch6. We appreciate your candor as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Watch6 is not receiving alerts and/or notifications, please restart your watch and phone. Then ensure that your watch is running the latest software version to avoid compatibility issues. Next, disable Do Not Disturb to allow notifications to appear on your Watch6. To enable notifications for apps, please open the Galaxy Wearable app, go to Watch settings, and ensure notifications for each app are enabled. If needed, factory resetting the watch may resolve what you have described to be experiencing. Feel free to reach out to Samsung Support if you have any questions or if you would like further assistance. Thank you for being a valued Samsung customer.
Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Manage notifications and alerts in Samsung Health
https://www.samsung.com/us/support/answer/ANS10001350/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on March 18, 2025
Posted by: Wappaz
[This review was collected as part of a promotion.] Love the fit of the watch and the size of the screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great for the price
on March 18, 2025
Posted by: Zurdo14
[This review was collected as part of a promotion.] This Watch is great for the everyday life. Using for calls, message, alerts, features like stopwatch, timer, alarms it is extremely useful. I've started to use it for Weekly basis like work, fitness, sports and its a 10/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for working out and day to day use.
on March 18, 2025
Posted by: Panininini
[This review was collected as part of a promotion.] It's perfect for my workouts and day to day basics. I use at work and it tracks my steps perfectly. Working out with it helps me track better my heart rate and my stress levels. I use mostly for working out and work, and I love it. Super light, goes with my outfits, super easy to understand, I wouldn't change it for nothing.
The app on the watch run smoothly, haven't gotten any problem with my cross apps. I can text super easily, and answer calls, helps me a lot when I'm occupied with a client at work and don't have my phone near me.
I'm a hard-core music lover and I'm 24/7 listening to music, so having my watch with me all the time helps me control my music better. I can create playlists, move from playlist to playlist all on my watch. I wouldn't change it for anything. I can change the backgrounds whenever I want, the watch has a flashlight mode and it helps me a lot when electricity is out, specially living in an unreliable electricity area, its brights enough to help me walk at nights. The watch helps me track my period and body temperature more efficiently.
It's a gadget that's perfect for any occasion, you can change the bands, add some cute protector around the watch face. Make it more you, while having an incredible gadget that helps you on your day to day work. It helps you improve physically a lot.
It's a gadget that's perfect for any occasion, you can change the bands, add some cute protector around the watch face. Make it more you, while having an incredible gadget that helps you on your day to day work. It helps you improve physically a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek design
on March 19, 2025
Posted by: Alysia
[This review was collected as part of a promotion.] The overall appearance of the watch is great. It has many functions. I mainly use it to see messages while at work and track my steps.
Value
5
Written by a customer while visiting Samsung US