Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
3
Great but dies in 2 days
on March 17, 2025
Posted by: Decent
[This review was collected as part of a promotion.] I love all the abilities of the watch and what it does for me but I'm not able to get the full usage because it dies so quickly and I haven't had it that long. I get about 1.5 to 2 days on a charged battery,meaning I can't wear it to sleep.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Greetings Decent,
Thanks for taking the time to share your experience with using the Samsung Galaxy Watch6. We value your candor. The Galaxy watch6 battery is able to last up to 40 hours on a single charge. When it's time to recharge your device, you can charge it quickly from 0% to 45% in about 30 minutes. Your Galaxy Watch6 may have decreased battery life or could be experiencing battery drain for several reasons. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your battery life. Feel free to contact Samsung Support afterward if you would like further assistance. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to share your experience with using the Samsung Galaxy Watch6. We value your candor. The Galaxy watch6 battery is able to last up to 40 hours on a single charge. When it's time to recharge your device, you can charge it quickly from 0% to 45% in about 30 minutes. Your Galaxy Watch6 may have decreased battery life or could be experiencing battery drain for several reasons. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your battery life. Feel free to contact Samsung Support afterward if you would like further assistance. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Great Smartwatch!
on March 17, 2025
Posted by: Toomin70
[This review was collected as part of a promotion.] This smartwatch is great for calls and text messages, and the step and heart rate tracking is top notch. Smooth display and animations, seamless actions across apps, and it just lain looks and feels nice on wrist.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The watch is great
on March 17, 2025
Posted by: Ang1978
[This review was collected as part of a promotion.] This watch is great, I absolutely love it and it works so good. I sleep in it and give accurate results. Have had it 2 years and wear it daily and the battery still lasts for 3 days. You can make calls and texts very easy and hear very well on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Worth for money
on March 17, 2025
Posted by: PonsSubha
[This review was collected as part of a promotion.] Looks and works good. Battery life is good with watch only, but drains with other modes. Also some time heats.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Howdy PonsSubha,
Thank you for taking the time to share your feedback with us about your Samsung Galaxy Watch6. We value your thoughts and opinions as we strive to provide the best products with superior functionality to our customers. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn how you can keep your device performing at its optimal temperature. If you would like to share additional feedback after reviewing the resource shared, do not hesitate to contact Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Thank you for taking the time to share your feedback with us about your Samsung Galaxy Watch6. We value your thoughts and opinions as we strive to provide the best products with superior functionality to our customers. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn how you can keep your device performing at its optimal temperature. If you would like to share additional feedback after reviewing the resource shared, do not hesitate to contact Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on March 17, 2025
Posted by: CharleyBravo
[This review was collected as part of a promotion.] I don't use all the features but the ones I use I do enjoy. I'd prefer AI be a choice of the user not forced because everyone isn't using AI.
Watch accessories bands need better options.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 17, 2025
Posted by: Krismck
[This review was collected as part of a promotion.] I use my Samsung Watch every single day.It is so easy to use so many apps.So many apps are easy to access it's very stylish and comfortable I can keep track of my daily health. My heart rate my steps. My pulse helps me keep track and motivated to keep working out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has what I need
on March 17, 2025
Posted by: kashyap
[This review was collected as part of a promotion.] The Galaxy Watch 6 lives up to expectations, offering a seamless blend of style, functionality, and performance. Its refined design and smooth interface make it a joy to use, while the fitness tracking capabilities and health monitoring features perform reliably as expected.
That said, it could truly shine even brighter with more advanced advice-oriented features—like tailored recommendations for daily routines, nutrition, and mental well-being. These additions could provide users with actionable insights to enhance their lifestyle and health journeys further. As it stands, the Galaxy Watch 6 is a solid companion, but there’s room for growth in its life-betterment offerings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Samsung watch
on March 17, 2025
Posted by: Rachel
[This review was collected as part of a promotion.] I absolutely love My Samsung watch. The actions from one task to the next with all the apps is outstanding!! There is no lag at all. I love how you can customize the faces to match your outfit or personality or your mood so quickly. The only thing I would like to see is a longer lasting battery life
Value
5
Written by a customer while visiting Samsung US