Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
5
Amazing watch
on February 25, 2025
Posted by: Axg3l24
[This review was collected as part of a promotion.] I got this watch I have had it for 6months now I love how it looks and works
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice watch
on February 25, 2025
Posted by: Niknak4009
[This review was collected as part of a promotion.] Okay, I do like my Watch6; however, I've noticed from the Watch5 to now (about 1 1/2 years) I may need to upgrade. I've noticed the watches stop responding like they did when new. I'm not bothered by what the watch is doing, I just noticed I'm not getting quite 2 years with the purchase. So, I may not be getting anymore Samsung Smart Watches.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Durability and Reliability On Your Wrist
on February 25, 2025
Posted by: SoFloKay
[This review was collected as part of a promotion.] This Galaxy 6 watch is way more than just a timepiece. It has been my personal assistant every where I go. With minimal time for charging, I never have to be without it for long. It is my phone always with me without having to hold it in my hand. The features are fantastic and has everything I need without holding my phone in my hand. Kudos Galaxy! Job well done! The 7 is next and this one is still like new!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice watch, bad life
on February 25, 2025
Posted by: Mammyjammy
[This review was collected as part of a promotion.] I like the way this works. The interface is nice and the ability to take calls ON the watch is cool, but battery life is not great.
Value
3
Response from Samsung USBy R&R Team, February 26, 2025
Good day Mammyjammy,
Thank you for finding the time out of your day to share your thoughts with us about your Samsung Galaxy Watch6. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 battery can last up to 40 hours. When you finally need to power up your device, you can quickly charge it from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Be sure to check out the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. Let us know if you have any questions for us or if you would like any further assistance afterward by contacting Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your day to share your thoughts with us about your Samsung Galaxy Watch6. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch6 battery can last up to 40 hours. When you finally need to power up your device, you can quickly charge it from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Be sure to check out the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. Let us know if you have any questions for us or if you would like any further assistance afterward by contacting Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome watch!
on February 25, 2025
Posted by: Watchwearer523
[This review was collected as part of a promotion.] Great for people on the go. Tracks everything so I don't have to. Love that I don't always need my phone in hand. Great features and very comfortable. I would highly recommend it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's Functional
on February 25, 2025
Posted by: Marge72
[This review was collected as part of a promotion.] My Galaxy watch function as it should, however, I wish they would allow the Viber app to work through it 'coz I get more global than local calls, & they all call through Viber.
My watch would be more valuable or useful to me if Viber calls & texts could go through it.
My watch would be more valuable or useful to me if Viber calls & texts could go through it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
excellent product
on February 25, 2025
Posted by: kkenzik
[This review was collected as part of a promotion.] I use my Samsung Galaxy watch at work to answer calls and texts because it is so easy. The features on the watch are easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Watch I Have Ever Owned
on February 25, 2025
Posted by: BABSLY
[This review was collected as part of a promotion.] Absolutely the greatest watch i ever owned, seamless actions across apps from messaging to calendars to emails makes my life so much easier.
I can't go back to using a normal watch ever again.
I can't go back to using a normal watch ever again.
Value
5
Written by a customer while visiting Samsung US