Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
5
I love my watch
on February 25, 2025
Posted by: Sunflower
[This review was collected as part of a promotion.] I wear my watch every day I really enjoy it. I used it for school and work and when I go walking every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Gets Many Many Compliments
on February 25, 2025
Posted by: SexyRy
[This review was collected as part of a promotion.] I love my Galaxy 6 watch, I bought metal wristbands to match it and I literally get at least one compliment a day about how nice my watch is. It will sync to my phone and has seamless actions across apps. Not all apps are available for use on the phone which is unfortunate and that's why it got only 4 stars, I know it's not the watches fault, but the app makers should make their apps compatible with the smart watches!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has wonderful features.
on February 25, 2025
Posted by: MelaDZ
[This review was collected as part of a promotion.] The seamless actions across apps is one of the best features on the watch to your phone. Especially being able to answer or decline calls from your watch without having to take your phone out of you pocket or purse when you are on the go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It took me awhile to get used to having a watch
on February 25, 2025
Posted by: MeechRenee3
[This review was collected as part of a promotion.] I do love the watch and it took a while to get used to since I don't like things on my wrist. I do think that the battery lofe could last longer. And I wish that Bixby would be able to be taken off since there is no need for it for me anyways.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
nice watch
on February 25, 2025
Posted by: icehouse4all
[This review was collected as part of a promotion.] ok so I didn't want a watch but my wife convinced me 2 try 1 out so I did ,grabbed whatever was on sale or cheap on account I'd probably throw it away or gift it 2 some1 if I hated it, turnz out itz pretty nice ,connectz seamlessly 2 my phone which is not a Samsung track health sleep all that crap ,seamlessly connectz 2 my old bud live headphones letz me control music instantly threw media controller or Spotify I usually stick 2 Spotify, seamlessly connectz 2 my old Samsung TV man I don't even need a remote control I can do all that crap threw my watch ,which surprisingly I kinda like
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Ok as a watch but limited
on February 25, 2025
Posted by: Thewatcher
[This review was collected as part of a promotion.] As a watch it does fine, tells the time without issue. As a smart device however it could use some work. The device controls are not the smoothest nor very responsive with gestures and button presses either taking forever to respond or they don't respond at all, same with wrist movements to wake up the watch. It also struggles to pull notifications from the phone even though they have been marked to show on the watch. Trying to answer texts or calls on it is a joke again thanks to gestures being slow to respond. Most of the apps are useless and serve no real purpose on the watch since they are also installed on the phone and easier to use. Overall as a watch it's fine but as a smart device it needs to streamlined and improve some more.
Value
3
Response from Samsung USBy R&R Team, February 26, 2025
Hello there Thewatcher,
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Watch6. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your gestures aren't working on your Samsung Galaxy Watch6, it could be due to a few different reasons. The gesture feature might not be working properly if have the incorrect gesture settings, outdated software, a dirty watch screen, if you're wearing gloves, or if physical damage with the watch is present. Please check your gesture settings in the watch's settings menu, update your software, clean the screen, and ensure that you're not wearing gloves that might interfere with touch sensitivity. For your convenience, I have included a link to your device manual for your review. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Please take a moment to review, "Manage notifications on your Samsung smart watch" to help resolve what you may be experiencing with your device. If you would like further assistance after reviewing the resources shared, please feel free to contact Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Product Manual
https://www.samsung.com/us/support/downloads/
"Manage notifications on your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS10002855/
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Watch6. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your gestures aren't working on your Samsung Galaxy Watch6, it could be due to a few different reasons. The gesture feature might not be working properly if have the incorrect gesture settings, outdated software, a dirty watch screen, if you're wearing gloves, or if physical damage with the watch is present. Please check your gesture settings in the watch's settings menu, update your software, clean the screen, and ensure that you're not wearing gloves that might interfere with touch sensitivity. For your convenience, I have included a link to your device manual for your review. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Please take a moment to review, "Manage notifications on your Samsung smart watch" to help resolve what you may be experiencing with your device. If you would like further assistance after reviewing the resources shared, please feel free to contact Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Product Manual
https://www.samsung.com/us/support/downloads/
"Manage notifications on your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS10002855/
Written by a customer while visiting Samsung US
Customer Rating
5
Best thing to have
on February 25, 2025
Posted by: Hokie734
[This review was collected as part of a promotion.] Being active throughout the day through exercise and sleep, this watch has significantly impacted my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Must Have!
on February 25, 2025
Posted by: Libra121
[This review was collected as part of a promotion.] The seamless actions across apps is awesome! It keeps track of so much and the customization Rocks!!
Value
5
Written by a customer while visiting Samsung US