Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
4
This watch is so much more then "just a watch".
on February 19, 2025
Posted by: Timetorumble
[This review was collected as part of a promotion.] This is my first smart watch that I've purchased and it does not disappoint!
The Samsung galaxy 6 watch is so much more then your ordinary watch. Its smart features such as taking calls directly from your watch to controlling your media all without touching your mobile phone. It makes my everyday tasks simpler all while seamlessly connecting throughout my other devices. It is amazing what they have done and looking forward to seeing what else will they come with next.
I love the feel and the way it fits on my wrist. Many custome watch faces to download and tons of custom bands to choose that match your style. Not just another smart device it has the elligants looks and the power of adapting to me and even my health. Tracks my vitals and how active I am.
Had to make a point of making it known to others that the galaxy smart watches absolutely rock and do not disappoint. Hope others will enjoy this as much as I do! Thanks!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Small but powerful
on February 19, 2025
Posted by: 2fly4you
[This review was collected as part of a promotion.] This watch is my life saver, battery last all day, even when phone is dead it makes sure im connected. Its basically like having a mini-me of my galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Things I use on this watch
on February 19, 2025
Posted by: paigesbetterbro
[This review was collected as part of a promotion.] Overtime I've built a habit of looking at my watch instead of my phone which is a good thing I text Arnett I usually send voice messages I like how you can easily connect to my phone I use it to track my sleep which works very well but overall everything is very good except the battery which I had to mess with my settings a little bit to turn off the unnecessary stuff but other than that it works perfect now and I do not regret buying it it's a four out of five review for me
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Slim, sleek and wonderful!!!
on February 20, 2025
Posted by: Poli12345
[This review was collected as part of a promotion.] Smooth, weighless feel to it. It is the easiest tech you could use. Smooth to touch, great visual. Love the fact that i can use for work, fun, and health.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch 6
on February 21, 2025
Posted by: PrimaryConjurer333
[This review was collected as part of a promotion.] The vast options for customization and convenience makes this watch a necessary device. Also the 2 different sizes of watches is a nice perk because I prefer the bigger screen and watch. Setting up and using is effortless and includes awesome features. It can have its own service or connect to ur devices by Bluetooth and at home on wifi. The watch band options are great too! I cant go without my watch ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good value
on February 22, 2025
Posted by: Redgirl
[This review was collected as part of a promotion.] I love my galaxy watch 6, because it has good battery life, it's a nice size, you can change the watch faces. I haven't had any problems with my watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not great
on February 22, 2025
Posted by: Tboyl19
[This review was collected as part of a promotion.] Not great. Very buggy while updating any. Apps. Doesn't smeelessless import notes. Wifi drops all the time. Doesnt find some wifi 5 go signals. Overall not a user Friendly experience.
Value
2
Response from Samsung USBy R&R Team, February 24, 2025
Hi Tboyl19,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Some watch apps need to be installed on both your watch and phone to function. Because of this, if an app acts funny on your phone, it could act funny on your watch as well. If the app is unstable, the app may not open, frequently crash or freeze, or becomes unresponsive. To fix the problem, try restarting your watch and phone, and check for updates. Uninstall the app if issues persist, but it may be necessary to reset the watch. Take a moment to review, "Samsung smart watch app crashes, freezes, or doesn't respond" and "Cannot connect Samsung smart watch to Wi-Fi" to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing with your device. Feel free to contact Samsung Support afterward if you would like any further assistance. We're happy to help! Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Samsung smart watch app crashes, freezes, or doesn't respond"
https://www.samsung.com/us/support/troubleshooting/TSG01003174/
"Cannot connect Samsung smart watch to Wi-Fi"
https://www.samsung.com/us/support/troubleshooting/TSG01003084/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Some watch apps need to be installed on both your watch and phone to function. Because of this, if an app acts funny on your phone, it could act funny on your watch as well. If the app is unstable, the app may not open, frequently crash or freeze, or becomes unresponsive. To fix the problem, try restarting your watch and phone, and check for updates. Uninstall the app if issues persist, but it may be necessary to reset the watch. Take a moment to review, "Samsung smart watch app crashes, freezes, or doesn't respond" and "Cannot connect Samsung smart watch to Wi-Fi" to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing with your device. Feel free to contact Samsung Support afterward if you would like any further assistance. We're happy to help! Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Samsung smart watch app crashes, freezes, or doesn't respond"
https://www.samsung.com/us/support/troubleshooting/TSG01003174/
"Cannot connect Samsung smart watch to Wi-Fi"
https://www.samsung.com/us/support/troubleshooting/TSG01003084/
Written by a customer while visiting Samsung US
Customer Rating
4
I love my watch
on February 22, 2025
Posted by: NazaUSA
[This review was collected as part of a promotion.] I love my watch, I just wish its battery lasted a little longer! The latest updates have made it lighter and faster, and that makes me very happy and satisfied! I use it to read my messages anywhere, and to track my workouts at the gym. I also use it to check the weather forecast and my sleep! My watch is a part of me, I can't live without it!
Value
4
Written by a customer while visiting Samsung US