Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
5
My New Watch 6
on February 11, 2025
Posted by: DinamiteTraxx
[This review was collected as part of a promotion.] I recently upgraded my watch to the 6 and really enjoy the seamless actions across apps. Every thing was able to connect easily and enjoy using all the health and activity monitoring features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch works much better than my previous one.
on February 11, 2025
Posted by: Bubbagaming
[This review was collected as part of a promotion.] Works much better than my previous smartwatch. I had a Garmin viveo active 3. This one connects well with my s22 ultra. Actually being able to check notifications and respond to messages with it. It works fairly seamlessly between apps like Spotify and Amazon music. All in all a good device for fitness tracking and daily wear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's alright
on February 11, 2025
Posted by: Tboylstein
[This review was collected as part of a promotion.] Doesnt backup seamlessly. Doesnt update well. Buggy when first starting up. Not a great user experience
Value
3
Response from Samsung USBy R&R Team, February 14, 2025
Aloha Tboylstein,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There may be several reasons why your device isn't backing up properly. Please take a look at your smartphone settings to ensure backups are enabled and that you have enough cloud storage space, then verify your watch settings within the Galaxy Wearable app to confirm backup options are selected properly. As you know, the watch's software and apps will need to be updated every so often. Luckily, you can update both whether or not you have a phone! Feel free to review, "Update software and apps on your Samsung smart watch" to help resolve what you may be experiencing with the updating process. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Device manual
https://www.samsung.com/us/support/downloads/
"Update software and apps on your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS10001571/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There may be several reasons why your device isn't backing up properly. Please take a look at your smartphone settings to ensure backups are enabled and that you have enough cloud storage space, then verify your watch settings within the Galaxy Wearable app to confirm backup options are selected properly. As you know, the watch's software and apps will need to be updated every so often. Luckily, you can update both whether or not you have a phone! Feel free to review, "Update software and apps on your Samsung smart watch" to help resolve what you may be experiencing with the updating process. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Device manual
https://www.samsung.com/us/support/downloads/
"Update software and apps on your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS10001571/
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome watch
on February 11, 2025
Posted by: Tbone1985
[This review was collected as part of a promotion.] I'll never get any there watch very easy to use very comfortable great price also
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Simply the best
on February 11, 2025
Posted by: MANDIEJO
[This review was collected as part of a promotion.] I bought my watch to help keep up with my exercise and such. It has been so much more than that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing wear device
on February 11, 2025
Posted by: Saurabh
[This review was collected as part of a promotion.] I recently moved from my Garmin watch to Galaxy watch and loved every bit of the features the watch offers. The UI is perfect and gestures are the best part I love about my watch. Traceability of my workout, sleep is amazing and the analysis helps a lot to build my plans next day. I can play songs on my phone and control thru my watch or start an activity on my watch and control thru phone, the seamless action across apps and devices is a major wow factor
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente and easy to set up
on February 11, 2025
Posted by: Delorys
[This review was collected as part of a promotion.] Multiple funcion, easy to add funtions and review new alerts and messages
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy 6 watch.
on February 11, 2025
Posted by: Maryalovestigger
[This review was collected as part of a promotion.] I went from fitbit to galaxy 6...love it...set up was a breeze because it automatically attached to my Samsung phone... love it.
Value
4
Written by a customer while visiting Samsung US