Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
4
Great Watch , battery life can be improved
on November 8, 2024
Posted by: GokuSan
[This review was collected as part of a promotion.] This a great watch. I've had this watch for almost 4 months now. It integrated great with my phone. It has tons of watch faces customizations. I was able to find the one I loved fairly easily.
It looks great one my wrist and comes alive as soon as I turn my wrist to look at the time. Great display and aesthetics.
The battery life leaves much to be desired. I had to turn off always on to maximize battery life.
I also turned off the bluetooth so it stops syncing constantly with my phone.
I had an amazfit watch before this which easily went for 1 week without recharging, this watch needs a recharge every second day despite all the settings above.
I would recommend it because it looks and works great. I just wish it had a better battery life.
It looks great one my wrist and comes alive as soon as I turn my wrist to look at the time. Great display and aesthetics.
The battery life leaves much to be desired. I had to turn off always on to maximize battery life.
I also turned off the bluetooth so it stops syncing constantly with my phone.
I had an amazfit watch before this which easily went for 1 week without recharging, this watch needs a recharge every second day despite all the settings above.
I would recommend it because it looks and works great. I just wish it had a better battery life.
Value
4
Written by a customer while visiting Samsung US
Posted by: Orsew
from South dakota
Expertise:Beginner
Verified Purchase:Yes
It's satisfying enough that I don't want to result out for the latest. Steady performance by Samsung
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: TomP
from Leland, NC
Verified Purchase:Yes
Upgraded from Galaxy Watch 4. Great features, unfotuneately you have to have a Samsung Phone for all the features to work
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is the best watch I ever had.
on November 11, 2024
Posted by: Timdog38
[This review was collected as part of a promotion.] Galaxy Ai. I switched my watch from a galaxy frontier to the galaxy 6 series and I love this watch. It has all the latest features i'm looking for with the newest technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life
on November 11, 2024
Posted by: EDRN2024
[This review was collected as part of a promotion.] I upgraded my galaxy active 2 to the new galaxy 6. I was excited to have a newer watch with the added bonus of a phone line attached to the watch. I was told when I purchased the watch that I would get at least 40 hours of battery life. I have had multiple issues with the battery life on this watch. Before I sent it in the Samsung for warranty repair, I was getting maybe 6 hours of use out of the watch. Since getting it repaired, if I keep it Bluetooth connected to my phone then I can get at least 24 hours of use. However, once it's not Bluetooth connected to my phone the battery dies within 12 hours or less. Overall, I'm a little disappointed in the upgrade. I cant use any of the extra new features because if I do the watch dies before I complete one 12 hour work shift.
Value
3
Response from Samsung USBy R&R Team, November 11, 2024
Thank you for sharing your experience with the Galaxy Watch6. The Watch6 features an 18% faster processor than it's predecessor and lasts up to 40 hours. Actual battery life may vary depending on the network environment, usage patterns, and other factors. If you are experiencing a shortened battery life on your watch, the first thing we recommend is making sure that your watch is up to date with the latest software version available. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Check out the link attached for additional options to help optimize your watch's battery life. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch6
on November 11, 2024
Posted by: alysierra
[This review was collected as part of a promotion.] Absolutely love my watch! Battery life is awesome. Features are outstanding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Functionality and sleek design
on November 11, 2024
Posted by: Latoya
[This review was collected as part of a promotion.] I love the functionality and sleek design of my Samsung Watch 6. The only complaint is that the battery life doesn't last longer than a day.
Value
3
Response from Samsung USBy R&R Team, November 11, 2024
Thank you for taking the time to share your feedback on the Galaxy Watch6, LaToya. We’re excited to hear that you love its functionality and sleek design. The Watch6 features a display that provides up to 20% more information at a glance. With a black margin that is up to 30% slimmer, it has the largest screen yet, allowing for more self-expression with customizable watch faces. If you're experiencing battery drain or decreased battery life, there could be several reasons behind it. For instance, certain apps may increase battery consumption. If your watch is paired with a Samsung phone, you can use Samsung Members to run a diagnostic test on your watch's battery. If it passes the test, you'll know the battery is in good condition. For additional troubleshooting options, please check the attached link. If this continues, don't hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 6 is a great product!
on November 11, 2024
Posted by: Androidforlife
[This review was collected as part of a promotion.] I absolutely love this watch. It's extremely versatile. There are plenty of free and cheap watch faces available and there is a ton of app compatability. I use it quite often when running and the GPS is extremely accurate. I was a bit disappointed with the charger design, only because it is unique to the watch, but that was the case with my last watch and generally seems to be the case with other watches I have. Recently I have noticed after market chargers that seem like they would be compatible with it as well, so I'm not that concerned. Overall, a great product!
Value
5
Written by a customer while visiting Samsung US