Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
1
Stay far away from this watch. It is terrible.
on October 25, 2024
Posted by: Mr Gadget
from Camden NJ
Expertise:Intermediate
The battery life of this watch is terrible. I purchased this watch as a gift for my wife based on the fact of having the S3 Frontier and the watch 5 pro. I charge both of those watches once every three days or so. The Galaxy Watch 6 She had to charge it daily. It barely got 12 hrs before the battery would completely drain. The watch would overheat while I was setting it up as well as when I would go through different apps or trying to download new watch faces. I also turned off all notifications except incoming phone calls and text messages and the battery still didn't last. I had three replacements and the initial purchase since. February. I hope that going forward the developers and design team will make battery life a priority for their possible new and repeat customers.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy Social Commerce, November 4, 2024
Hey Mr. Gadget! Thank you for taking the time to share your thoughts about the Galaxy Watch6. The Galaxy Watch6 features an 18% faster processor than its predecessors and offers up to 40 hours of battery life on a single charge. If your Galaxy Watch is experiencing battery drain or decreased battery life, there could be several reasons for this. Certain apps can consume more battery, so it's essential to check them. If your watch is paired with a Samsung phone, you can use the Samsung Members app to run a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Sometimes, individual apps may have bugs that lead to excessive battery usage. To ensure optimal performance, make sure all your apps are updated. Additionally, don’t forget to update the watch itself. To do this from your phone, open the Galaxy Wearable app. Depending on your watch, either tap "Watch settings" or go to the "SETTINGS" tab. Then, select "About watch" and tap "Update watch software." If your watch is an older model, select "About Gear" and then "Update Gear software." For additional options to help optimize your watch's battery life, please check out the link attached. If you continue to experience this, please don't hesitate to contact us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch!
on October 25, 2024
Posted by: Gman123
[This review was collected as part of a promotion.] I've been using this watch for a couple months and it has been amazing. Everything from sleep tracking, swim tracking, step, and just mostly fitness in general. As a very active person I am very impressed with the accuracy of the watch and how easy it is to use. Love making new watchfaces for different moods, places, events, and just for fun. I highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device for people who need health monitor
on October 25, 2024
Posted by: Jmiller
from Blue Ridge, Ga
Expertise:Expert
I love this watch6. I double check the output informationi.e. bpm o2 etc against doctors equipment and so far reading are always within a poit or 2. It's been very beneficial when using for ekg recordings. I had 5 events and sent the results straight to my Cardiologist, who read them immediately. I have also linked my 6lead ekg device and ormon bpm cup to verify the results from the watch. I love how much it keeps up with. Can't beat it for your health.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Custom Watch Face
on October 26, 2024
Posted by: Mak1130
[This review was collected as part of a promotion.] I love that I can customize the watch face and have all the important things on display like steps, bat life, date, weather, and more.
I love the ease of connecting it with my phone!
I switched from apples watch to this one and am never looking back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy watch so far!
on October 26, 2024
Posted by: GSTYLE8910
[This review was collected as part of a promotion.] I first had the Galaxy watch back in 2018 and I then upgraded to the Galaxy watch two active then to the Galaxy 4 watch classic And now I'm at the Galaxy watch 6. I'm wanting to get the seven I just don't have the extra money right now but the features on this watch are amazing! The screen is clear and vibrant and the options and upgrades Make this watch extremely easy to use. The Galaxy AI that is integrated between my phone and my watch makes using it extremely easy and provides extra options to give you a seamless and stress-free experience. Again as I stated in all my reviews I will continue to be a faithful Samsung Galaxy member until they no longer make state-of-the-art products or my life ends. I am extremely happy and will never buy anything else!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very responsive UI
on October 27, 2024
Posted by: Dinu91
[This review was collected as part of a promotion.] Excellent watch, works well in the pool and in the gym.
Value
5
Written by a customer while visiting Samsung US
Posted by: ragusowe
from Hollywood, Florida
Expertise:Intermediate
Verified Purchase:Yes
Excellent smart watch . Better as other brands. The price is accessible. Easy to pair .
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fitness tracking
on October 28, 2024
Posted by: CRNAsmith
[This review was collected as part of a promotion.] I really enjoy the fitness tracking in this watch. Very accurate, good heart rate sensing. The battery life is excellent.
Value
5
Written by a customer while visiting Samsung US