Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Posted by: Benny
from Rochester, NY
Expertise:Intermediate
Verified Purchase:Yes
I had an older Galaxy Watch, and this newer model is great the screen on it is so clear and from edge to edge it's much easier to see and use I highly recommend it .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Design ages well
on October 11, 2024
Posted by: elleQ86
[This review was collected as part of a promotion.] The Galaxy6 has a nice, bright display and great fitting band with a trendy design that will not look out of style for quite some time I believe. The comfort and ease of use gives it an edge on other smart watches.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great design, quality product
on October 11, 2024
Posted by: Vex13774
[This review was collected as part of a promotion.] Makes it very easy to check info, make payments, and respond to calls and alarms without needing to pull my phone out of my bag.
Value
4
Written by a customer while visiting Samsung US
Posted by: Uday
from San Jose, CA
Expertise:Intermediate
Verified Purchase:Yes
I bought the Samsung watch as a gift for my cousin, and unfortunately, it has been quite disappointing. The battery life barely lasts 7 hours, which is far below what I expected for a galaxy smartwatch. Additionally, there's a bizarre issue where the watch keeps making random calls to the number '10000000' by itself. This has been frustrating and inconvenient, and it's not something I would expect from a brand like Samsung. I hope there's a software fix or update to resolve these problems, but as of now, it's not living up to expectation
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
2
Response from Samsung USBy R&R Team, October 15, 2024
It's great to hear from you, Uday! We appreciate you taking the time to share your feedback on the Galaxy Watch6 with us. With the Watch6, you’ll be able to enjoy enhanced features like improved sleep and wellness tracking, heart rate notifications, and the Galaxy watch series’ largest screen yet. Plus, both models have returned to the classic rotating bezel design for simpler, faster navigation. The Watch6 also boasts an impressive battery life of up to 40 hours, ensuring that you can stay connected and enjoy all the amazing features throughout your day without worrying about constantly recharging. Check out the link attached for options that should help enhance your watch's battery life. As far as your watch dialing random calls, we would need to gather more information to further assist you with this. Please reach out to us at Samsung Support so that we can further assist you with this. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (reduced battery life)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (reduced battery life)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Great device
on October 14, 2024
Posted by: Gwatchuser1080
[This review was collected as part of a promotion.] This watch is far better than previous Galaxy watches that I have owned. I have owned 4 others. This watch has provided better than most apps including GalaxyAi. It has good battery life and charges fast. I enjoy this watch!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Stylish and Important gadget in my life.
on October 14, 2024
Posted by: Suren91
[This review was collected as part of a promotion.] Loved this product and styling and more importantly whatsapp is accessible
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can't live without it
on October 14, 2024
Posted by: Shelli
[This review was collected as part of a promotion.] I can't have my phone or all the time, and this watch is a great size and packs a powerful punch. It does everything I need to to, from just notifications to tracking fitness! Love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Beyond health apps
on October 14, 2024
Posted by: Rwill21
[This review was collected as part of a promotion.] While this watch doesn't have GALAXY AI it it a solid pick and great device. I wanted something more than a fitness tracker and while some apps have a bit of improvement needed, I find my self very happy with my purchase.
Value
3
Response from Samsung USBy R&R Team, October 15, 2024
We are very pleased to hear from you. Rwill21. We always look forward to hearing from our customers and getting your candid feedback. It looks like you reached out to share your thoughts on the Galaxy Watch6. We're more than happy to see that you've been happy with your purchase! The Watch6 is equipped with Advanced Sleep Coaching for better sleep, personalized exercise, enhanced sensor accuracy, personalized HR zone, and health management including body composition tracking. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US