Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Posted by: E Thom
Expertise:Intermediate
Verified Purchase:Yes
Love my new Samsung 6 watch. It has more functionality than my 3 watch and I can still use my old watch band. The trade-in price was awesome too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Grandma J
from Virginia
Verified Purchase:Yes
This watch is not gold as I was told, it is silver.
Performance
4
Design
2
Value
5
Response from Samsung USBy R&R Team, September 21, 2024
Thank you for contacting us! We appreciate your honest feedback on the Galaxy Watch6. The Watch6 gold, made with aluminum, comes with a cream band and is expertly crafted with Sapphire Crystal glass to keep your screen looking great while protecting it from bumps and scratches. It offers a more personalized health experience and upgraded sleep tracking. You can now start your day off with a good night's sleep with Sleep coaching available on the Galaxy Watch6. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. - Kelvin
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Written by a customer while visiting Samsung US
Posted by: Cecy
Verified Purchase:Yes
I love my new watch, works great, fits well and a like the color.
Written by a customer while visiting Samsung US
Posted by: BevR
Verified Purchase:Yes
Love it wish it did not have to charge so often. Nice
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Kenton M
from Brooklyn ny
Verified Purchase:Yes
I must express my sincere gratitude. It have provided me with an abundance of fulfillment and exceeded my expectations in every way.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: SDCUS
from Tampa FL
Expertise:Intermediate
Verified Purchase:Yes
Great so far!! Flawless connection and a long battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Monica D
from Texas
Expertise:Intermediate
Verified Purchase:Yes
My mom it's in love with the design and how large is the screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shay
from South Carolina
Expertise:Expert
Verified Purchase:Yes
Battery life is total crap. No matter how much I adjust its settings I still have to charge it twice a day.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, September 27, 2024
We appreciate you taking the time to reach out to share your feedback with us, Shay. It's our goal to ensure our customers get the best experience with our products. We see that you reached out regarding the Galaxy Watch6. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Sometimes apps may have a bug that causes them to use excessive battery, make sure all your apps are up to date for the best performance. Also make sure to keep your watch up to date with the latest software version. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap Settings tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. Check out the link attached for additional options to help optimize your watch's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
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smsng.us/X-Messages
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US