Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Posted by: Erica
Verified Purchase:Yes
I bought this to replace my Samsung Galaxy 4 watch....I loved the 4 and I'm sure I will love the 6. Best watches ever!!
Features
5
Written by a customer while visiting Samsung US
Posted by: Phil
from East Tennessee
Verified Purchase:Yes
I am retired and my Watch 6 does everything I need, including health checks and social reminders. I love it!
No, I would not recommend this to a friend.
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Heather
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
Love this watch. I upgraded from a GearFit2 Pro that was 8 years old. I considered the 7 but, after I saw the terrible reviews of the 7, opted for the 6. So glad I did. Battery life is great and the apps available are numerous. Just great.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Stopped working
on September 16, 2024
Posted by: Blueline
from Chicago IL
Expertise:Beginner
Bought this watch and I lasted 3 months. I mainly wear it for work(law enforcement), and it just stopped working. Apparently the warranty didn't cover a replacement or fix. So now I have to look for other options for a new watch
Response from Samsung USBy R&R Team, September 26, 2024
We appreciate your outreach. All feedback we get from our customers is invaluable to us. We noticed that your feedback is about the Galaxy Watch6. Take control of your sleep and daily routine with Advanced Sleep Coaching using the Galaxy Watch6. You can schedule your bedtime, monitor snoring, and track your sleep stages (awake, light, deep, REM). Additionally, stay proactive about your heart health with continuous heart rate monitoring. The Galaxy Watch6 will notify you if it detects any irregular heart rhythms that may indicate A-fib. We hate to see that your watch is not functioning. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Please reach out to us at Samsung Support so that we can gather additional information and look into what needs to be done to get this resolved. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: April
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from my Active 2. Love the software improvements. Battery life is great. Easy to use. I have the sport band which is also very comfortable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Micah
from Michigan
Verified Purchase:Yes
I really like this watch! I expected the battery to not be long lasting, but it's not too bad. I charge it probably once a day or so. It's crisp and the band is comfy. I'm happy with this purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jamie
from Kenosha, WI
Expertise:Intermediate
Verified Purchase:Yes
Love it. Have always purchased samsung products and they never disappoint
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A watch only good for fitness tracking purposes
on September 18, 2024
Posted by: Wendel
from New York, New York
Verified Purchase:Yes
As a healthcare professional, it is important for me to have the second hand always on display. The watch apparently can't do that. Battery life also isn't the best, a full charge can only last me a day.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, September 21, 2024
Thanks for reaching out, Wendel. We see that you reached out to share your feedback on the Galaxy Watch6. We understand that as a health care worker, you need your watch to last. If you are experiencing shortened battery life it's important to make sure your watch is up to date with the latest software version available. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. Check out the link for additional options to help optimize your watch's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US