Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
5
Galaxy watch 6
on August 31, 2024
Posted by: Shanekilpatrick
[This review was collected as part of a promotion.] I love my new Samsung watch it's awesome and Samsung AI is out of this world with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice watch, good, not great
on September 1, 2024
Posted by: Drag0nWarri0rDave
[This review was collected as part of a promotion.] This is my 3rd Samsung watch. I briefly had a generation 2 (I think) Galaxy Frontier 3, and now the Watch 6. Feels solid, I think it's the 40mm size, not certain. The Galaxy Frontier 3 definitely felt big, bulky, solid, and like it had weight behind it. I was constantly hitting it randomly moving or walking, but like a certain timepiece, it kept on ticking. overall it's good, I do miss the outside moving bezel as I wore gloves for work or in the winter, and it did help some functionality of the watch. The upgrade has opened more watch faces and user friendly functionality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Love/Hate Relationship with my Smart Watch!
on September 1, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I am definitely a Samsung Snob! Cell phones, tablets and now my watch! I migrated from another kind of watch...don't get me wrong, I love love my Samsung Galaxy watch 6! I have serious issues with the battery. It had to be charged 2-3 times in the 24-hour period of time. I have shut most things that I loved about it down. And I don't use my Google Assistant, which kills me.. I have learned how to pretty much live with carrying around a watch charger everywhere I go at this point but other than that I don't know what I would do without it!
Value
3
Response from Samsung USBy R&R Team, September 4, 2024
Thanks for the outreach! We appreciate you being a loyal customer and are elated to see that you are a fan of Samsung devices. We see that you reached out to share your thoughts on the Watch6. The Watch6 is equipped with the convenient Google Assistant feature, which brings a wealth of capabilities to enhance your daily routine. With Google Assistant, you can effortlessly set alarms, timers, and reminders, streamlining your tasks and helping you stay organized. Also, you have the ability to control your music playback using simple voice commands, granting you easy access to manage your tunes as you go about your day. We want you to get the most out of the features that this watch offers. If you're still experiencing shortened battery life, we recommend performing a battery diagnostic to ensure that your battery is in good condition. Next, make sure that your watch is running the latest software version available. Check out the link attached for instructions on how to do so and also read about other options that should help optimize your watch's battery life. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery life)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery life)
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Written by a customer while visiting Samsung US
Customer Rating
3
Poor battery life
on September 2, 2024
Posted by: 8653
from South Dakota
Expertise:Intermediate
Thr battery life on this watch is horrible, I have to charge religiously daily or it is dead. I love all the features of this watch and so wish I could give a better rating, but the battery takes away so much of that.
Features
5
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, September 3, 2024
Hi there! We appreciate hearing from our valued customers and take your feedback seriously. We noticed that you contacted us regarding the Watch6, and we genuinely appreciate your engagement. The Health Management features on the Watch6 are meant to provide you with comprehensive health and fitness tracking capabilities. With these features, you can easily monitor your body composition, track your blood pressure, and use enhanced cycle tracking for a more holistic view of your health and well-being. Let's go through some troubleshooting steps to help improve your battery performance. The first thing we recommend is performing a diagnostic on your watch. If your watch is paired with a Samsung phone, you can use Samsung Members to run a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Next, make sure that your watch is up to date with the latest software version. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or the SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. Additionally, ensure that all your apps are also up to date, as sometimes apps may have a bug that causes them to use excessive battery. You can check out the attached link for more options to help reduce battery consumption. If you continue to experience this after troubleshooting, please reach out to us at Samsung Support for further assistance. Thank you for being a part of our community. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Posted by: Aaaa
from Washington
Expertise:Intermediate
Verified Purchase:Yes
Great product. Looks classy. For me, black band works better than graphite.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features of the more expensive models
on September 2, 2024
Posted by: Recon2nd
[This review was collected as part of a promotion.] Great features of the more expensive models
Great features of the more expensive models
Great features of the more expensive models
Great features of the more expensive models
Great features of the more expensive models
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally have a GPS!
on September 2, 2024
Posted by: Cforner92
[This review was collected as part of a promotion.] I love the fact that I can finally bring up a GPS on the watch so I can get directions on my watch while walking instead of having to use my phone like a psychopath.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Watch
on September 3, 2024
Posted by: Ijaz19
[This review was collected as part of a promotion.] I have been using the Galaxy watch 6 for an year now ! I should say, I'm really impressed with it! Excellent Watch ! Good "Galaxy AI" feature which makes it easier for everything! However I would like to one suggestion is that to have pickleball added to the workout tracker
Value
5
Written by a customer while visiting Samsung US