Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
2
Mediocre watch
on August 12, 2024
Posted by: Beautifullybroken907
[This review was collected as part of a promotion.] I really do not like this series of watch. The battery sucks and so do the features
Value
2
Response from Samsung USBy R&R Team, August 14, 2024
We appreciate the outreach! Every feedback we get is important to us as we continue to improve. We see that you are reaching out to share your opinion on your Watch6. Introducing the Galaxy Watch 6 series, featuring the Galaxy Watch 6 and Galaxy Watch 6 Classic. Both models come with enhanced features including improved sleep and wellness tracking, heart rate notifications, and the largest screen in the Galaxy Watch series to date. Furthermore, both models reintroduce the classic rotating bezel design for easier and quicker navigation. If you are experiencing shortened battery life, we recommend ensuring that your watch is up to date with the latest software. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software.
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Written by a customer while visiting Samsung US
Customer Rating
5
Very customizable and good battery life
on August 12, 2024
Posted by: Asquared
[This review was collected as part of a promotion.] I switched from the 2 other brands I tried to a galaxy 6 being a android user I felt I would get the best experience using a andriod watch as well. I love the thousands of watch faces to choose from and also that I have the ability to customize watch faces from scratch or make changes to existing one the watch is loaded worth features that I really enjoy like the talk to text, daily routines, also that out automatically picks up when I'm walking,running, biking and tracks out as exercise. It has good battery life I would would say in the middle between the other I had one was really bad and 1 was really good. This seems to vary alot depending on how you have it set up. Overall I will probably stick with galaxy watches going forward now that I have converted.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on August 12, 2024
Posted by: Anguish
[This review was collected as part of a promotion.] Being able to keep track of your workouts, heart rate oxygen levels and calories and sleep patterns is amazing. There are so many more amazing features to this watch and I am still learning how to use them. Plus it has "Galaxy AI"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Poor battery life...
on August 12, 2024
Posted by: Chadillac722
[This review was collected as part of a promotion.] Device works fine but after about 5 months of use I can only get about 10 hours of battery life and that seems like it's declining by the day. I even have the brightness down low and the Always On Display turned off... pretty disappointed.. I've never found any practical uses for the Galaxy AI either...
Value
2
Response from Samsung USBy R&R Team, August 14, 2024
We appreciate your feedback! We see that you are reaching out to let us know about your experience with the Watch6. The Galaxy Watch6 series is designed to support you during your busiest days, whether you're at the gym or the office, thanks to its increased battery capacity of 300mAH. The Galaxy Watch6 and Galaxy Watch6 Classic also feature a 20% larger display than previous models and are composed of sapphire crystal glass and stainless steel for durability. If you are experiencing shortened battery life, we recommend performing a diagnostic on your watch. If your watch is paired with a Samsung phone, you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Check out the link attached for other options that should help optimize your battery life. If this continues, we encourage you to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
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Written by a customer while visiting Samsung US
Customer Rating
5
Helpful Technology
on August 12, 2024
Posted by: TheNewDeeJ
[This review was collected as part of a promotion.] I got my watch just before I went on vacation. I wanted it as a gadget for years, not realizing the extent of the technology. I feel like I learn a new feature or a fun app every day. I don't play games, but I have returned to the gym & I can track every aspect of my workouts from steps, to current heart rate & my activity level. I can track food & water intake. Sleep patterns & record my snoring. I can record a quick ECG, or check my stress level...it will even tell me my BMI & a host of other body metrics - right from my wrist. I'm a business owner, so I can keep up with texts & messages, as well as emails. I can see Caller ID before I pick up my phone, send a voice text, or take a voice note. I can take a quick look at today's schedule or scroll ahead. Same with the weather. All the same things you can do with your phone - timers, alarms, access to your camera (you can use your watch as a remote for your camera for selfie & candid pet shots), you can access Google assistant & use some of your favorite voice commands like "Lumos" to turn on the flashlight. The last thing I love about this device is how easy it is to accessorize and change the look of this watch with simply to change bands and face covers. Be you with your favorite team on your band, or more sedate with simple silver for dinner with your new In-laws. There are tons of customizable watch faces to choose from. I love this watch. I had no idea would be able to use it in every aspect of my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works fine
on August 12, 2024
Posted by: Perempt
[This review was collected as part of a promotion.] My first expensive watch purchase and everything seems to work fine couple months in, the realtime heart rate and health monitoring is nice vs the cheap watches that only take snapshots every minute or so.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Watch6 has added More to My Life!
on August 12, 2024
Posted by: Coco24
[This review was collected as part of a promotion.] Introducing the Watch6 into my routine has brought on a new perspective to my daily life. I am able to track new information, like my steps, cardio, and sleep, that have allowed me to reposition how I live my life. The Watch6 also allows me receive and respond to messages, calls, and alerts, all on the watch face itself. There are many more tricks I have yet to learn about this device that I am excited to experience with time!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New smart watch
on August 12, 2024
Posted by: Tvictoria
[This review was collected as part of a promotion.] I love my new smart watch. It become very handy. It is a great product.
Value
5
Written by a customer while visiting Samsung US