Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
5
I love my Watch 6!
on August 12, 2024
Posted by: courta2024
[This review was collected as part of a promotion.] My husband and I upgraded to a Watch 6 from a Watch 4 this past year and it was the smartest upgrade we've ever made! They're relatively the same size, which is perfect. The battery lasts twice as long, too. They've also added some cool new features too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch poor battery life
on August 12, 2024
Posted by: Meg19863019
[This review was collected as part of a promotion.] I love that my watch has so many features. I love to see messages it is truly great when in meetings. The only downside is the battery life. I can put it on fully charged and within 6 hrs it's dying even if I'm not being active on it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not what I thought it was.
on August 12, 2024
Posted by: Yellowish
[This review was collected as part of a promotion.] This was my first smart watch and the expectations I had for it was disappointing. The battery life is awful. I don't even get a full day with it because I am constantly charging it. You would expect better battery life with all of the features, but then you can't use said features because of the battery life. I don't think the price I paid was worth it. I wouldn't mind going back to the fitbit. I miss prompts about water intake, moving, encouragement. It's boring.
Value
3
Response from Samsung USBy R&R Team, August 20, 2024
Hey! It's great to hear from you. We noticed you contacted us to share your experience with the Watch6. Samsung Health offers a wide range of features to help you maintain your fitness and activity levels. It not only monitors your exercise, but also tracks your heart rate, stress levels, sleep, water intake, and more. With activity trackers on your watch, managing your health has never been easier.
If you are experiencing shortened battery life, we recommend performing a diagnostic and ensuring that your device's software is up to date with the latest version.
To perform a diagnostic:
If your watch is paired with a Samsung phone, you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition.
To update your watch:
From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or the SETTINGS tab. Then, tap About watch, and then tap Update watch software. Alternatively, tap About Gear, and then tap Update Gear software. If these steps do not help, please reach out to Samsung Support for further assistance. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
If you are experiencing shortened battery life, we recommend performing a diagnostic and ensuring that your device's software is up to date with the latest version.
To perform a diagnostic:
If your watch is paired with a Samsung phone, you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition.
To update your watch:
From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or the SETTINGS tab. Then, tap About watch, and then tap Update watch software. Alternatively, tap About Gear, and then tap Update Gear software. If these steps do not help, please reach out to Samsung Support for further assistance. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Nice!and finally!
on August 12, 2024
Posted by: allaboutsomeluv
[This review was collected as part of a promotion.] I finally upgraded to the Galaxy watch6 from my 4. Although 6 is alot like my old watch,I got super excited about it taking my body temp and the longer lasting battery! It's the little things... As always,it's a great product and most likely does more than I even know and I've had them since the second one came out. Technology is awesome & Samsung always gets it right!I can't wait for the next one with Galaxy AI!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome watch
on August 12, 2024
Posted by: Tara8084
[This review was collected as part of a promotion.] I just upgraded to the Galaxy watch 6 from the Galaxy watch 2 and it is so much better. Great interface, much more accurate with tons of apps and options. Very good watch overall
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it!!!
on August 12, 2024
Posted by: Amywatch
[This review was collected as part of a promotion.] Galaxy AI. Love my new watch. I was able to add an app to see my type 1 diabetic daughter's blood sugar value to the watch face so I can just glance down and check her. It is a little big, but has a nice face size. Can't wait till my fancy watch bands arrive!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Greatnesss
on August 12, 2024
Posted by: Dragonstone4201
[This review was collected as part of a promotion.] The watch has helped me put in more ways then one. It helped me out And let me know when my blood pressure was low. It let me know and I was able to take care of myself. Keeping up with my step, making sure I get all my steps in is a great feature. I really love this watch. Plan to up great one day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch!
on August 12, 2024
Posted by: Mhin14
[This review was collected as part of a promotion.] I've been using my galaxy active watch for a while and saw they had a great deal to trade in for a watch 6!
Love my watch 6 and love that I'm able to talk to anyone from it. It was an awesome upgrade!
Love my watch 6 and love that I'm able to talk to anyone from it. It was an awesome upgrade!
Value
5
Written by a customer while visiting Samsung US