Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
4
I love my watch
on August 12, 2024
Posted by: Ladycoma82
[This review was collected as part of a promotion.] I use my watch for many things. I can access my messages, turn my ear buds on and off, change the song I'm listening to. If I don't want to respond to texts from my phone I can on my watch for quick responses. It tracks my health and steps. I can use my calender, set alarms. Its a convince thing really. It runs nice no issues you can change your background and settings galaxy AI has been a useful tool. I also ordered watch bands to switch it up if I'm bored with the one it came with. It keeps a charge and I really am happy with the product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Features including AI
on August 12, 2024
Posted by: NYKnicksFan
[This review was collected as part of a promotion.] The features of this watch are fantastic. Is had amazing AI features and I really love it !!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good watch
on August 12, 2024
Posted by: GalaxyWnP
[This review was collected as part of a promotion.] So, I'm going to start with the bad, or less than expected features. The first is battery life. Going from the Galaxy Watch2 Active to the Watch 6, I expected the battery life to last more than the older version. At best, I get about 3 day without the AOD being active. If the AOD is active, I may get 2 days. The next feature I expected to be better was the face designs with shortcuts. First of all, it took a while to find a desirable Watch face, then the other metrics that were viewable from the homescreen did not link to that feature when pressed.
The good things are most everything else about the Watch. The speed is faster, the animations are smoother, and the connections with the Samsung Galaxy phones are easier than ever! The Galaxy Wear app offers so much useful tips and customization that you don't have to do on the small screen of the Watch. The AI features I have not utilized enough to warrant a good or bad review, but I am looking forward to the integration and using it more for daily tasks and making things simpler.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on August 12, 2024
Posted by: Thatemb
[This review was collected as part of a promotion.] I got this watch as a means to check text messages at work when my phone is unavailable. It's perfect I can check if my kids send me a message and even respond and it's so easy to use great to get alerts on phone calls and other notifications Since I cannot have my phone at work Since I cannot have my phone at work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Average at best....
on August 12, 2024
Posted by: Reconsidering117
[This review was collected as part of a promotion.] The watch stated out okay when I purchased it in February. Starting in mid May the watch basically stopped measuring my O2 while sleeping. Tried everything that support told me to do. No fix. Then support said I needed to send it in for up to 3 weeks to have them look at it. Unacceptable in my opinion to be without a watch for that long considering it was just 3 months old when the problem started.
Value
3
Response from Samsung USBy R&R Team, August 23, 2024
Thanks for reaching out to share your experience with us. Your feedback is always appreciated. We see that you reached out to let us know about your experience with the Watch6. The Watch6 comes with sleep tracking and coaching features on the Galaxy Watch6 series, which will guide you through healthier sleeping patterns, as well as provide reports to help you track your progress. This includes your sleep time, score, stages, blood oxygen, and snoring data. We understand that you have already reached out to have your device in for service. If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Works great!
on August 12, 2024
Posted by: Nicole
[This review was collected as part of a promotion.] This is my first brand name smart watch and I love it so far! I really like the sleep tracking and the automatic workout detection. The daily step tracking is also very motivational with messages throughout the day. Battery usage is not bad but definitely uses more than what I was used to. However it charges really fast!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A Good Replacement
on August 12, 2024
Posted by: IndyShopper24
[This review was collected as part of a promotion.] I purchased the Galaxy6 to replace my Gear3. It's a good replacement but has limited functionality compared to the Gear3. I especially miss the lack of available watch faces and don't like that the faces that I had for my Gear3 can't transfer over.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!!!!
on August 12, 2024
Posted by: Sweetmama3048
[This review was collected as part of a promotion.] Your own little world attached yo your wrist. HOW COOL IS THAT!! Features on the watch go above and beyond!!
Value
5
Written by a customer while visiting Samsung US