Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
3
Nice but complicated
on July 30, 2024
Posted by: Nicanita312
[This review was collected as part of a promotion.] While I love my watch and being able to have access to my phone without actually looking at my phone, there are still some limitations in my opinion.
First, I feel like there are too many pages. Now admittedly this may be user error, but it's very tedious to have to scroll through so much to see one thing.
Second, sometimes the watch does not sync correctly or is delayed. I have received notifications of things well after the fact. I also wish I could see the title of my meeting notifications so I know what I am snoozing or dismissing- it always says "can't be displayed" or something like that.
Lastly, I don't know much about Galaxy AI, but I would imagine that this will come into play for me at some point soon. It will be interesting to see how that will play into a watch without it feeling like it's watching me or invading my privacy.
Otherwise, I love my watch and I am very glad I chose to get it! It is very convenient and has become a part of my daily routine and life.
First, I feel like there are too many pages. Now admittedly this may be user error, but it's very tedious to have to scroll through so much to see one thing.
Second, sometimes the watch does not sync correctly or is delayed. I have received notifications of things well after the fact. I also wish I could see the title of my meeting notifications so I know what I am snoozing or dismissing- it always says "can't be displayed" or something like that.
Lastly, I don't know much about Galaxy AI, but I would imagine that this will come into play for me at some point soon. It will be interesting to see how that will play into a watch without it feeling like it's watching me or invading my privacy.
Otherwise, I love my watch and I am very glad I chose to get it! It is very convenient and has become a part of my daily routine and life.
Value
3
Response from Samsung USBy R&R Team, September 23, 2024
We appreciate your outreach, Nicanita312. It seems like you contacted us to share your thoughts on the Galaxy Watch6. The Watch6 allows you to track numerous workouts and utilize personalized heart rate zones with Galaxy AI to target training intensity. It adapts data and insights to you with each use, helping you achieve your fitness goals. Additionally, it offers advanced Sleep Coaching with Galaxy AI, which personalizes sleep data and insights the more you use it. You can plan your bedtime, detect snoring, and track sleep stages to help you get better rest. You can manage your notification settings for models running Wear OS in the Galaxy Wearable app. Check out the instructions on how to do so. If you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002855/
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https://www.samsung.com/us/support/answer/ANS10002855/
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Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on July 30, 2024
Posted by: Clmwilliams78
[This review was collected as part of a promotion.] My watch has so many capabilities! You can even get games to play on it, besides all of the health features. I can talk on my watch, text, email, and much more.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great upgrade
on July 30, 2024
Posted by: jed323
[This review was collected as part of a promotion.] The Galaxy Watch 6 is a great upgrade coming from a Galaxy Watch 3 that finally gave out. Although I've seen that a lot of key features are not apart of the new ones now. The main disappointment for is the removal of the rotating bezel on the standard models that was a awesome feature as someone with big fingers like me it gets hard to navigate on the touchscreen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I only have to charge it 2 days at a time
on July 30, 2024
Posted by: UShahpar
[This review was collected as part of a promotion.] The watch is really beautiful and lightweight. The features are amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Needs more availability to apps and needs updates.
on July 30, 2024
Posted by: JimFord47
[This review was collected as part of a promotion.] Needs AI and all the new features and Upgrades /Updates available for the newer watches.
Value
3
Response from Samsung USBy R&R Team, September 13, 2024
Thanks for reaching out, Jim. We really appreciate your feedback as we continue to make improvements. We noticed you reached out to share your thoughts on the Galaxy Watch6. The Watch6 helps you improve your sleep habits with AI. Advanced Sleep Coaching with Galaxy AI personalizes sleep data and insights the more you use it. Plan bedtime, detect snoring, and track sleep stages so you can get better rest. We noted your concerns about needing new updates. If you have any further questions or concerns, reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Good product but battery is not reliable.
on July 30, 2024
Posted by: AbdelBzn
[This review was collected as part of a promotion.] I'm a soccer ref and need to use referee apps to report game events. Sometimes if i have multiple games during a day, the battery doesn't dure more than 2 games max of 2 hours each.
Value
3
Response from Samsung USBy R&R Team, August 1, 2024
It's great to hear from you, Abdel. We appreciate your candid feedback as we continue to strive for improvement. We see that you are reaching out to let us know about your experience with the Watch6. With the Watch6 you can enjoy enhanced features like improved sleep and wellness tracking, heart rate notifications, and the Galaxy watch series’ largest compared to its predecessors. We will be attaching a link that will help you troubleshoot and optimize your battery life so that you can get back to enjoying all the great features this watch has to offer. If this persists, we encourage you to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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smsng.us/Facebook-Messenger
smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on July 30, 2024
Posted by: Abmanny
[This review was collected as part of a promotion.] I like it, I traded it with the classic 4 , Great features and longer battery life
Value
4
Written by a customer while visiting Samsung US
Posted by: Waffles
from PA
Expertise:Expert
Verified Purchase:Yes
Picked up this watch on a discount then two weeks later preorders for the 7 came out.
Was able to trade it in for 200 off a 7, so yeah, great watch!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US