Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6 out of 5
4.6
(1,704 Reviews)
Open Ratings Snapshot
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product. 
(
209 out of 260
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
5 out of 5
5
Galaxy watch
on July 29, 2024
Posted by: Lovegalaxy
[This review was collected as part of a promotion.] I love GALAXY watches never had any issues best features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Watch
on July 29, 2024
Posted by: Brandwand
[This review was collected as part of a promotion.] Got this watch to make the gym easier as well as notifications when I'm working or in the go. Makes things simple and easy when it comes to phone calls or notifications whole on the go. Great watch. Love the customizable features as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall impressive
on July 29, 2024
Posted by: Leepick1
[This review was collected as part of a promotion.] I do like this watch. It has easy to understand icons and is generally easy to use. I'm not a huge fan of how big it is and I have to replace the band due to the silicone reacting from wearing. Also the battery only lasts a day, which can be frustrating. However, the watch is easy to pair, has fantastic functions that have been helpful for me and I really like that I can use Galaxy AI even through my watch. While the biometrics aren't medical, per se, they have helped my doctor when I had a major medical incident. The logs made it easier to discern patterns in my heart rate. The ONLY big issues are the battery life and how big the watch is. It would be fun if the watch had a speaker, though! I would be able to do yardwork while listening to music from my watch, reducing the inevitable accident to my phone!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best watch I've ever bought
on July 29, 2024
Posted by: Smsngmaster
[This review was collected as part of a promotion.] I love how easy it is to use and how it makes it easy for you to read messages or answer calls.
It connects very quickly to my Samsung Galaxy S24 Ultra with Galaxy iA.
I love the way I can change songs while running and in the end it gives me all the data of my physical activity.
Simplemente lo adoro.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Product has great features
on July 29, 2024
Posted by: BeardedGinger95
[This review was collected as part of a promotion.] I really enjoy all the features the watch comes with, I can finally track how many steps I'm taking with a very easy process, able to control music through my watch an answer calls or texts with out fumbling for my phone.
The battery lasts for a couple of days without having to charge every night.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love thos watch but Something is missing
on July 29, 2024
Posted by: NoNoticeNina
[This review was collected as part of a promotion.] I am just want average person and my favorite features are anything with health. However I can not seem to get notifications as I feel I should. I do enjoy the options to personalize and the ease of use however I do wish I got my notifications better. Would be a 5 star.gadget if it were not for that one thing.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy watch 6
on July 29, 2024
Posted by: Bett869
[This review was collected as part of a promotion.] I use my Galaxy watch 6 everyday for everything from seeing the time to texting.
The only downside is the length of the charge. I have to charge just about everyday.
Galaxy AI is superb!
Value
3 out of 5
3
Response from Samsung USBy R&R TeamSeptember 16, 2024
We truly appreciate you sharing your thoughts with us, Bett. Your feedback is incredibly valuable as we work on constant improvements. It seems that you reached out to share your thoughts on the Galaxy Watch6. We're thrilled to hear that you've been enjoying the Galaxy AI features on your watch. The Watch6 is designed to help improve your sleep habits. With Advanced Sleep Coaching powered by Galaxy AI, the watch personalizes sleep data and provides insights the more you use it. You can plan your bedtime, detect snoring, and track sleep stages to help you get better rest. Additionally, the watch periodically monitors your heart rate and notifies you if it detects irregular rhythms that may suggest Afib - an abnormality that can lead to complications. If you are still experiencing shortened battery life on your watch, make sure your watch is up to date with the latest software version available. If that doesn't resolve your shortened battery life, check out the link attached for more options that should help increase your watch's battery performance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Could Be Better
on July 29, 2024
Posted by: doublecw
[This review was collected as part of a promotion.] I like the watch. It's a little big for my petite frame, and I am concerned that as I lose weight that it will look even larger on my small wrist.
I like that the watch is waterproof though I haven't ever tested that feature out.
The preloaded apps are daunting as there are so many. I wish it didn't come with so many. I would prefer to select which I want. If the watch has Galaxy AI, I haven't found nor used it yet because as I stated, all the apps are a little overwhelming.
I also wish the watch would stay connected to my cellphone at greater distances. If I walki into another room in my house, the watch disconnects from the phone, which isn't helpful at all.
I also wish the watched stayed charged longer and had an easier charging device. Right now, charging isn't convenient at all.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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