Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6
(1,704 Reviews)
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product.
(
209 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
4
Love the features
on July 29, 2024
Posted by: WildeFlower
[This review was collected as part of a promotion.] I really like my Galaxy Watch 6 so far. It has a lot of great features (I haven't even used them all yet). My only issue is the battery life. I can barely get to 2 days without needing a charge. Maybe I don't want to use more great features in fear my battery life will be worse. Hopefully the next version battery life will be better. Galaxy AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great for day to day activities
on July 29, 2024
Posted by: Girlmagic
[This review was collected as part of a promotion.] Watch is great for daily activities and keeping track of things without being on your phone too much. Though I do wish that it had more exercise/fitness features.
I have yet to use Galaxy AI, but I look forward to checking that feature out soon.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my GalaxyWatch6
on July 29, 2024
Posted by: NeverOnTime
[This review was collected as part of a promotion.] I haven't utilized GalaxyAI yet, but my Watch6 does have it supported. I hadn't worn watches in decades, but after working in a field that has me receiving constant messages and notifications, along with needing quick access to things like timers, reminders, calculators, and more, this has been a lifesaver. The battery life is great and for such a tiny device, calls sound very clear and no one who I've spoken to from my watch realizes that I'm not speaking on my actual phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good first watch
on July 29, 2024
Posted by: Donnamini
[This review was collected as part of a promotion.] This is my first smart watch.
It was easy to learn and navigate. Being able to read text messages, and use health apps are a plus.
The only concerns I have are typing on the watch is challenging and not sure if steps are truly accurate.
It was easy to learn and navigate. Being able to read text messages, and use health apps are a plus.
The only concerns I have are typing on the watch is challenging and not sure if steps are truly accurate.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Bad battery life
on July 29, 2024
Posted by: Watchlover
[This review was collected as part of a promotion.] The watch dies so quick. They need to be able to last more than a day. So ridiculous
Value
3
Response from Samsung USBy R&R Team, September 9, 2024
We appreciate you taking the time to leave us a review. Our customer's reviews are invaluable to us as we continue to make improvements. We noticed you reached out to let us know how you feel about your experience with the Galaxy Watch6. The Watch6 boasts a battery that should last up to 40 hours. If you are experiencing shortened battery life, there are a couple steps you can take to optimize your device's battery life. The first thing you should do is perform a diagnostic on your watch's battery. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Next, make sure your watch is updated with the latest software version available. Check out the link attached for some more options to help optimize your Watch6's battery life. If this continues to be your experience, please reach out to us at Samsung Support so that we can provide further assistance. Thank you for being the best part of the Samsung community. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on July 29, 2024
Posted by: Simple
[This review was collected as part of a promotion.] I like that it syncs with other health devices I already have.
I like the sleep function puts my phone I. Do not disturb
I like the sleep function puts my phone I. Do not disturb
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on July 29, 2024
Posted by: cheche
[This review was collected as part of a promotion.] I absolutely love my watch6! I love the fact that I can use it to text and make calls without having to pull my phone out of my pocket is super convenient. And not only can you make calls and text from it, you can monitor your heart, sleep and steps is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on July 29, 2024
Posted by: Vgsilva
[This review was collected as part of a promotion.] Watch works well...functions as it should. Love the watch.
Value
5
Written by a customer while visiting Samsung US