Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Average customer rating
4.6 out of 5
4.6
(1,704 Reviews)
Open Ratings Snapshot
Rating breakdown 1,704 reviews
5 Stars
1,233
4 Stars
298
3 Stars
90
2 Stars
50
1 Star
33
80%of customers recommend this product. 
(
209 out of 260
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)
Customer Rating
5 out of 5
5
Amazing upgrade from the predecessor!
on July 25, 2024
Posted by: Nichole
Verified Purchase:Yes
I Love this thing! It just takes too long to charge. That is my only complaint about it. The things I love about it are the sleep tracking ability, the body scan feature is fairly accurate, and it makes things very
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Accurate health monitoring
on July 25, 2024
Posted by: techguy378
from Portland, OR
Expertise:Intermediate
Bought this to replace my aging Mobvoi Ticwatch Pro. The Samsung Watch 6 is very accurate with its measurements. When the Watch 6 said my stress was high I felt very stressed. When my sleep score in the morning was low I felt tired. The sleep stats BTW are way better than the Sleep IQ in my Sleep Number air bed. According to my Watch 6 I'm definitely getting my money's worth out of the Sleep Number bed. My scores were consistently high in the air bed. When I went on vacation recently and slept on a firm inner spring bed my sleep score tanked. My only complaint is the support window. I wish the watch would get 7 years of updates like my Galaxy S24 phone.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
NIce watch, Bad battery
on July 25, 2024
Posted by: Abrahamknight
[This review was collected as part of a promotion.] The watch is cute, has many well-polished functions, but you won't be able to use it two days in a row without charging it, it's its weak point.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great purchase
on July 25, 2024
Posted by: Anonymous
from Denver ,colorado
Expertise:Expert
Verified Purchase:Yes
Good purchase is better than my old watch , I love that
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the galaxy watch 6
on July 26, 2024
Posted by: Danny11
[This review was collected as part of a promotion.] I love how the Samsung Galaxy Watch 6 has a sleek and modern design, Tje best thing about the watch is that it has an amazing display, which is bright, vibrant, and easy to read even in direct sunlight. The new on click design for the new watch bands makes it so easy to change watch bands. The glass on the screen is so durable I have hit on the corner of my desk twice and there isnt even a scuff or scrape on the screen, and the new sensors on the watch provide way more accurate measurments. Overall I love this watch and I think that it is perfect for anyone not just me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice stylish watch
on July 26, 2024
Posted by: IM Neagan
from Cincinnati ohio
Expertise:Expert
Verified Purchase:Yes
Nice watch, improvement over the 4: battery is much better
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Trash
on July 26, 2024
Posted by: Bassninja32
from Arkansas
Expertise:Intermediate
Just a horrible watch all the way around. I've had it maybe 2 weeks. Nothing works like it should. The lag is INSANE when using certain apps. Almost unusable. GPS while running is not accurate whatsoever.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy R&R TeamJuly 26, 2024
We appreciate you reaching out to leave your honest feedback. We see that you're reaching out concerning your Watch6. Check out the links below that should help you with troubleshooting what you are experiencing. If you have already done so and this persists, please reach out to us at Samsung Support so that we can provide you with additional assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003105/#uninstall-apps-from-your-samsung-smart-watch (Freezing)
https://www.samsung.com/us/support/troubleshooting/TSG01203472/ (GPS)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not worth it
on July 26, 2024
Posted by: MeKola
from Columbus, ohio
Expertise:Expert
Verified Purchase:Yes
Battery life is really bad. The software is not bad, but asking to I stall unnecessary apps. Not worth it.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
5 out of 5
5
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy R&R TeamJuly 26, 2024
Thank you for reaching out to us. We understand that you are reaching out concerning your Watch6 battery life. Samsung offers a 12-month limited warranty for manufacturer defects. We recommend performing a diagnostic on your watch. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Check out the link attached below that will provide you with additional options to increase your battery life. If this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
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