Customer reviews from sony.com
Sony - LinkBuds S Truly Wireless Noise Canceling Earbud Headphones (Earth - Blue
Average customer rating
3.8
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
53
4 Stars
8
3 Stars
9
2 Stars
3
1 Star
18
75%of customers recommend this product.
(
59 out of
79)
Customer Reviews for Sony - LinkBuds S Truly Wireless Noise Canceling Earbud Headphones (Earth - Blue
Customer Rating
5
Great Earbuds
on May 24, 2024
Posted by: Knight27
Gender:Male
I like how the battery of the earbuds last. These are better than using the earbuds or headphones with wires in my opinion. I like how I don't have to always replace my earbuds
Response from sony.comBy David, Sony North America Customer Support, May 25, 2024
Hi Knight27,
That's great! We're glad to hear that you like the battery life of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
That's great! We're glad to hear that you like the battery life of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Written by a customer while visiting sony.com
Customer Rating
1
Worst Sony Product EVER purchased... DO NOT BUY
on September 15, 2025
Posted by: Sad Dan 92
Gender:Male
Bought these a little over a years ago, and they've proven to be the most disappointing product I've EVER purchased from Sony. They aren't even useful as a paperweight at this point. This product is definitely not on par with the headphones and earbuds Sony has released for decades, and the experience with this product has been bad enough that I will reconsider ever buying anymore Sony products in the future...
On first impression the earbuds were great. I loved the sound quality, and the way they fit snug and securely in the ears. The noise cancelling was also very impressive. The customizations available through the Sony app were pretty cool as well. 100% what you would expect from a upper-middle tier audio product from Sony.
On first impression the earbuds were great. I loved the sound quality, and the way they fit snug and securely in the ears. The noise cancelling was also very impressive. The customizations available through the Sony app were pretty cool as well. 100% what you would expect from a upper-middle tier audio product from Sony.
Within ~2 months, the head phones started going downhill. Battery life started diminishing, which is expected from any product with a rechargeable battery, but the decline was very quick. Originally, I could make it through about 5 to 6 hours with fully charged buds, and a 20 minute charge would get me through the rest of my work day. Pretty soon I was charging them 2-3 times a day.
At ~6 months, the headphones physically started to fall apart. The black lens that hides the sensor for detecting when the headphones are being worn FELL OFF IN MY EAR CANAL and I had to have a trained medical professional help me remove it!...
Around the same time, the noise cancellation started acting up. Whenever the buds were set to Noise Cancelling, a constant buzzing sound could be heard while the headphones were on. Like a strong breeze was blowing past your ear...
Around the same time, the noise cancellation started acting up. Whenever the buds were set to Noise Cancelling, a constant buzzing sound could be heard while the headphones were on. Like a strong breeze was blowing past your ear...
After ~9 months, the battery is almost completely shot in the right earbud. On a "full charge", the buds say they're only at 70%. If I'm lucky, I can maybe get 30 minutes of use out of the right bud, otherwise it lasts about 15 minutes. Of course, the right bud is the "primary" earbud, so the left can't function independently. Not much you can do once the battery goes unless you're able to pull the buds apart and replace the batteries on your own.
Overall, a very disappointing product from a company I once held in high regard. I wouldn't buy these again or recommend them to anyone.
Response from sony.comBy Sony North America Customer Support, September 16, 2025
Hi Sad Dan 92, Thank you for sharing your feedback. We're truly sorry to hear about the series of issues you've experienced with your Sony - LinkBuds S, and we sincerely apologize for the disappointment and frustration this has caused. The experience you've described, is far below the high standards we strive to uphold. And this is not the quality we want our customers to receive from our products, especially given your positive initial impressions. We would like to look into this for you and see how we can help. Please email the following information to socialsupport@am.sony.com so we can better assist you. Full Name: Username: Telephone Number: Model Number: Issue/Concern: We look forward to hearing from again, and thank you for considering Sony products! Regards, Dominick
Written by a customer while visiting sony.com
Customer Rating
2
Good fit, poor performance
on July 9, 2025
Posted by: cewdressage
I've had these for a full 6 months now. They've been rather disappointing... My old cheapie earbuds worked better.
Often one earbud will disconnect and will not reconnect unless I put them back in the case. Annoying because I don't take the case with me on walks, which is mainly when I use them.
When that's not happening, both earbuds will cut out very briefly, over and over, back and forth between the two.
I've reset, unpaired/re-paired, etc. and it all still keeps happening.
The thing I do like about them is that they are very comfortable and stay in well. As someone with small ears, the vast majority of earbuds don't work for me.
Often one earbud will disconnect and will not reconnect unless I put them back in the case. Annoying because I don't take the case with me on walks, which is mainly when I use them.
When that's not happening, both earbuds will cut out very briefly, over and over, back and forth between the two.
I've reset, unpaired/re-paired, etc. and it all still keeps happening.
The thing I do like about them is that they are very comfortable and stay in well. As someone with small ears, the vast majority of earbuds don't work for me.
No, I would not recommend this to a friend.
Response from sony.comBy Estefany, Sony North America Customer Support, July 9, 2025
Hi cewdressage, thank you for reaching out and sharing your experience with your LinkBuds S. We're truly sorry to hear that you've been encountering such persistent disconnections and audio cut-outs. We understand how frustrating it must be, particularly when you're out on your walks without the case.
On a positive note, we're genuinely glad to hear that despite these challenges, you find the LinkBuds S to be very comfortable and that they stay in well for your smaller ears. We understand how crucial fit is and we appreciate you acknowledging that aspect of the design.
Regarding the disconnection and audio cutting out, since you've already tried resetting and re-pairing, here are some troubleshooting steps we recommend:
-Ensure your earbuds have the latest firmware. You can check for and install updates using the Sony | Sound Connect app.
-Initialize your earbuds. Please refer to the detailed instructions provided at the following link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
-If possible, try connecting your LinkBuds S to another smartphone or audio device. This helps us determine if the issue might be related to your original device's Bluetooth connection or settings.
If these steps do not resolve the issues, or if you require further assistance, please do not hesitate to contact our technical support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for being a valued customer of Sony and for bringing these issues to our attention.
Sincerely,
Estefany
On a positive note, we're genuinely glad to hear that despite these challenges, you find the LinkBuds S to be very comfortable and that they stay in well for your smaller ears. We understand how crucial fit is and we appreciate you acknowledging that aspect of the design.
Regarding the disconnection and audio cutting out, since you've already tried resetting and re-pairing, here are some troubleshooting steps we recommend:
-Ensure your earbuds have the latest firmware. You can check for and install updates using the Sony | Sound Connect app.
-Initialize your earbuds. Please refer to the detailed instructions provided at the following link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
-If possible, try connecting your LinkBuds S to another smartphone or audio device. This helps us determine if the issue might be related to your original device's Bluetooth connection or settings.
If these steps do not resolve the issues, or if you require further assistance, please do not hesitate to contact our technical support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for being a valued customer of Sony and for bringing these issues to our attention.
Sincerely,
Estefany
Written by a customer while visiting sony.com
Customer Rating
5
Amazing product
on May 8, 2025
Posted by: Darron
I got these headphones around a year ago and they are by far the best in ear headphones I’ve ever tried. As avid music listener for many years, I’ve previously used air pods, skull candy, and shure air in ear headphones and these have out preformed both in audio quality, noise cancellation, and cost.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, Fred, May 9, 2025
Hello Darron,
Thank you for your wonderful feedback on the WFLS900N headphones! We're delighted to hear that they have surpassed your expectations in audio quality, noise cancellation, and cost-effectiveness. It's always our mission to provide an exceptional listening experience, especially for passionate music listeners like yourself. Enjoy your favorite tunes with your WF-LS900N headphones!
Thank you for choosing Sony!
Best regards,
-Fred
Thank you for your wonderful feedback on the WFLS900N headphones! We're delighted to hear that they have surpassed your expectations in audio quality, noise cancellation, and cost-effectiveness. It's always our mission to provide an exceptional listening experience, especially for passionate music listeners like yourself. Enjoy your favorite tunes with your WF-LS900N headphones!
Thank you for choosing Sony!
Best regards,
-Fred
Written by a customer while visiting sony.com
Posted by: MadJeeper
Gender:Male
Verified Purchase:Yes
I have had them a few days and enjoy the sound quality as well as using them for cell phone calls. I am plesed so far.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, June 21, 2024
Hi MadJeeper, awesome! We're truly happy to know that you're well-pleased with the superb performance of your LinkBuds S. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo
Written by a customer while visiting sony.com
Customer Rating
5
Comfortable great sound earbuds
on April 28, 2025
Posted by: in2caffeine
Comfortable great sound earbuds. I replaced my airpods with these. Excellent upgrade. The airpods are no good for movement since they fall out easily. These sonys stay put when exercising! Also, the sound is far superior to the airpods. Highly recommended for physical activity.
Response from sony.comBy Sony North America Customer Support, April 28, 2025
Hi in2caffeine,
Thank you so much for your fantastic review of the LinkBuds S! We're thrilled to hear that you're enjoying the comfort and superior sound quality of our earbuds.
It's great to know that the LinkBuds S stay securely in place during your workouts. Your recommendation means a lot to us and we appreciate you taking the time to share your experience.
Thanks for choosing Sony!
Best regards,
- Stephanie
Thank you so much for your fantastic review of the LinkBuds S! We're thrilled to hear that you're enjoying the comfort and superior sound quality of our earbuds.
It's great to know that the LinkBuds S stay securely in place during your workouts. Your recommendation means a lot to us and we appreciate you taking the time to share your experience.
Thanks for choosing Sony!
Best regards,
- Stephanie
Written by a customer while visiting sony.com
Customer Rating
5
Great earbuds
on August 30, 2022
Posted by: Morgantayler
[This review was collected as part of a promotion.] These earbuds are fantastic! They are small and sleek, but they sound amazing, and they help drown the noise around me when I wear them. The different silicone tips are great, and they have a size to fit all ears. They use a c charger which is great for travel because my husband's phone uses the same cable. The little case they come in is great for storage, and I love that they charge the earbuds too.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, August 30, 2022
Hi Morgantayler,
Thank you for such a great review! We're thrilled to hear your enjoyable experience with the incredible sound quality, noise canceling features, comfortable fit and charging case with your new WFLS900N. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Plus, you can get 6 hour long battery with noise canceling, IPX4 water resistance, and with Quick Access, you can configure these wireless earbuds to resume Spotify music playback or Endel personalized soundscapes with two or three taps – no need to touch your smartphone. Thank you so much for choosing Sony! - Kris
Thank you for such a great review! We're thrilled to hear your enjoyable experience with the incredible sound quality, noise canceling features, comfortable fit and charging case with your new WFLS900N. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Plus, you can get 6 hour long battery with noise canceling, IPX4 water resistance, and with Quick Access, you can configure these wireless earbuds to resume Spotify music playback or Endel personalized soundscapes with two or three taps – no need to touch your smartphone. Thank you so much for choosing Sony! - Kris
Written by a customer while visiting sony.com
Customer Rating
5
Quick
on August 25, 2022
Posted by: Earbuds
Gender:Male
[This review was collected as part of a promotion.] Connected quick with my phone, sound is excellent and they fit snug in my ears!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, August 25, 2022
Hi Earbuds, That's great! We're pleased to hear you like the easy and quick Bluetooth pairing, excellent sound quality, snug and comfortable fit of your Sony Linkbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam
Written by a customer while visiting sony.com