Customer reviews from sony.com
Sony - LinkBuds S Truly Wireless Noise Canceling Earbud Headphones (Earth - Blue
Average customer rating
3.8
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
53
4 Stars
8
3 Stars
9
2 Stars
3
1 Star
18
75%of customers recommend this product.
(
59 out of
79)
Customer Reviews for Sony - LinkBuds S Truly Wireless Noise Canceling Earbud Headphones (Earth - Blue
Customer Rating
5
Most comfortable Sony earbuds I ever had
on August 25, 2022
Posted by: Grand Schtroumpf
Gender:Male
[This review was collected as part of a promotion.] I did not expect much from the LinkBuds S and thought they would be a downgrade from my Sony XM4 earbuds but I was so wrong. I have been going back and forth between the two pairs these past few days and cannot find a clear winner. I really love my XM4, the sounds is absolutely awesome and the noise cancelling is top notch but the main issue is that they are quite big and not always comfortable to wear after a few hours of use. The LinkBuds S on the other hand are hands down the most comfortable earbuds I have ever used. The quality is so nice, from the case to the buds, everything feels so nice. I spent almost all day today listening to the LinkBuds S and after hours in my ears, they still feel nice and comfortable. The Linkbuds S look nicer in my opinion, feel very good in the ear and are more discrete.
The XM4 is a clear winner when it comes to noise cancelling but the new LinkBuds S is the winner when it comes to comfort and quality.
Although I found the sound not as perfect as my XM4 which has a perfect sound in my opinion because I prefer deep bass, some people may prefer the LinkBuds S because of the more natural sound out of the box.
All in all, I really enjoy listening to my new Linkbuds S and because they are so comfortable to wear, are nicely built and the sound is close to perfect, they are getting a 5 stars rating from me.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, August 26, 2022
Hello Grand Schtroumpf, Thank you for sharing your wonderful experience with your new Sony LinkBuds S. We are glad that they are the most comfortable Sony earbuds you ever had. Our LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for choosing Sony! Enjoy! Vincent
Written by a customer while visiting sony.com
Customer Rating
5
Great noise cancelling feature!
on September 4, 2022
Posted by: Duhablondee
Gender:Female
[This review was collected as part of a promotion.] Highly recommend these Link Bud S’s from Sony! These are some of the best ear pods that I have owned.
*Sound quality is amazing, while the noise canceling option is top notch.
*Their lightweight feeling in my ears is such a plus as it doesn’t leave the inside of my ears sore like others do.
*The compact case is simple yet effective, the charging cord is small, but easily used and the replacement buds are nice for different sized ears.
*Wireless!! So no annoying cords to get in the way!
* Battery life can last at least 6 hours depending on usage. If your a more avid user of the noise cancellation, then you may get 4-6 hours of battery life, which is to be expected.
*Easily connected to my Bluetooth on my phone without frustration.
Sony has definitely made a quality product while not sacrificing any sounds.
*Sound quality is amazing, while the noise canceling option is top notch.
*Their lightweight feeling in my ears is such a plus as it doesn’t leave the inside of my ears sore like others do.
*The compact case is simple yet effective, the charging cord is small, but easily used and the replacement buds are nice for different sized ears.
*Wireless!! So no annoying cords to get in the way!
* Battery life can last at least 6 hours depending on usage. If your a more avid user of the noise cancellation, then you may get 4-6 hours of battery life, which is to be expected.
*Easily connected to my Bluetooth on my phone without frustration.
Sony has definitely made a quality product while not sacrificing any sounds.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 5, 2022
Hi Duhablondee, Thank you for the wonderful feedback! We're glad you like the amazing sound quality, top notch noise cancellation, lightweight and comfortable fit, compact charging case, variety of eartip sizes, excellent battery life, and easy Bluetooth pairing of your new Sony Linkbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam
Written by a customer while visiting sony.com
Customer Rating
5
Better than awesome
on September 6, 2022
Posted by: SconnieDad80
Gender:Male
[This review was collected as part of a promotion.] I love these earbuds! They are fantastic in almost every single way. First, they fit amazing, are super light and super comfortable. You barely even notice they are there and can wear them all day long. Second, they pair super fast and are connected in seconds. Now for the sound. Straight out of the box, connected and everything sounds amazing. Then you try the 360 sound and it's 1000x better. I can't say enough about these earbuds. Only drawback is the limited number of apps you can use the enhanced sound with. Expand those platforms and these earbuds are unstoppable. Highly recommend.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 6, 2022
Hi SconnieDad80,
Thanks for sharing your 5-star review and experience with the LinkBuds S. We're glad that you like the comfort, fit, connectivity, and sound quality of the headphones. We also appreciate your review about additional apps for the 360 Reality Audio.
Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Thanks for choosing Sony!
-Ralph
Thanks for sharing your 5-star review and experience with the LinkBuds S. We're glad that you like the comfort, fit, connectivity, and sound quality of the headphones. We also appreciate your review about additional apps for the 360 Reality Audio.
Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Thanks for choosing Sony!
-Ralph
Written by a customer while visiting sony.com
Posted by: JCPotter
Gender:Male
Verified Purchase:Yes
The sound quality and battery life were wonderful. The only issue with this product is that they easily fall out of your pocket due to the smooth surface and rounded corners of the case. The result, I enjoyed the earbuds while I had them, but somewhere they feel out of my pocket and are gone.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, October 12, 2022
HI JCPotter, We're glad that you like the sound quality and battery life. We'll take note of your feedback that it easily falls out of the pocket due to smooth surface and rounded corners of the case.
The Linkbuds S are the world’s smallest and lightest, noise cancelling, Hi-Res truly wireless headphones. This combines a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. With Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. The LinkBuds S feature an IPX4 splash-proof and sweat-proof design, Adaptive Sound Control, a a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. Your LinkBuds S are designed for both style and environmental consciousness. Thanks for choosing Sony. Erin
The Linkbuds S are the world’s smallest and lightest, noise cancelling, Hi-Res truly wireless headphones. This combines a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. With Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. The LinkBuds S feature an IPX4 splash-proof and sweat-proof design, Adaptive Sound Control, a a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. Your LinkBuds S are designed for both style and environmental consciousness. Thanks for choosing Sony. Erin
Written by a customer while visiting sony.com
Customer Rating
2
Don't ever lose a bud
on January 15, 2025
Posted by: Ashhhhhhhhhh
Gender:Male
Maybe I'm used to my bare bones earbuds but these are possible the most finicky ones I've ever seen. Granted great sound and high tech features like voice passthrough and suppression however pairing them is a nuisance. WARNING if you lose one dont unpair it or get a new phone unless you want e-waste
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, January 18, 2025
Hi Ashhhhhhhhhh, Thank you for sharing your feedback with your Sony Linkbuds S. While we appreciate you highlighting the great sound quality and features of the Linkbuds S, we apologize for the inconvenience you experienced with pairing and the potential issue of losing one earbud. The earbuds have pre-set information that allows them to communicate with each other. Unfortunately in your situation, all three components (left earbud, right earbud, charging case) must be present during the pairing and configuration. We recommend contacting the Sony product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US for further assistance. Or email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Written by a customer while visiting sony.com
Customer Rating
2
Bad Battery Quality
on October 27, 2025
Posted by: KaylaS
Been good until recently. Had these for a little over a year when the right buds battery started failing to hold a charge. Really disappointing for a higher end and spendy product.
Many others have this issue that Sony will not cover. *See Reddit
Good news is a local repair shop could change the battery
No, I would not recommend this to a friend.
Response from sony.comBy Estefany, Sony North America Customer Support, October 27, 2025
Hi there,
Thanks so much for taking the time to share your experience with your LinkBuds S.
We really appreciate you bringing this to our attention, and we're genuinely sorry to hear that the battery in your right earbud started having issues after only a year.
Before looking at a repair, let's run through a couple of basic troubleshooting steps to try to fix this problem:
1) Initialize the earbuds: This returns the earbuds to their factory settings and often fixes unexpected issues. You can find the steps to initialize the Linkbuds S here: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
2) Update the Firmware: Always make sure your earbuds have the latest firmware installed via the Sony | Sound Connect app.
If those steps don't resolve the issue and the right earbud still isn't holding a charge, then a physical repair might be necessary.
We suggest contacting our authorized service center, Encompass, for repair services. They are equipped to handle Sony products. You can find their contact information and begin the repair process here: https://sony.encompass.com/parts-accessories/Sony-Repair-Services
If Encompass isn't able to assist or the process doesn't work out for you, checking with any other local servicer near you, as you mentioned, is a smart move to get your earbuds back to full working order quickly.
We appreciate your review of our Sony product and apologize for your experience.
Sincerely,
Estefany
Thanks so much for taking the time to share your experience with your LinkBuds S.
We really appreciate you bringing this to our attention, and we're genuinely sorry to hear that the battery in your right earbud started having issues after only a year.
Before looking at a repair, let's run through a couple of basic troubleshooting steps to try to fix this problem:
1) Initialize the earbuds: This returns the earbuds to their factory settings and often fixes unexpected issues. You can find the steps to initialize the Linkbuds S here: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
2) Update the Firmware: Always make sure your earbuds have the latest firmware installed via the Sony | Sound Connect app.
If those steps don't resolve the issue and the right earbud still isn't holding a charge, then a physical repair might be necessary.
We suggest contacting our authorized service center, Encompass, for repair services. They are equipped to handle Sony products. You can find their contact information and begin the repair process here: https://sony.encompass.com/parts-accessories/Sony-Repair-Services
If Encompass isn't able to assist or the process doesn't work out for you, checking with any other local servicer near you, as you mentioned, is a smart move to get your earbuds back to full working order quickly.
We appreciate your review of our Sony product and apologize for your experience.
Sincerely,
Estefany
Written by a customer while visiting sony.com
Customer Rating
1
Bad battery🪫
on May 19, 2025
Posted by: Jamburat
Gender:Male
I love this earbuds specially the fit but the battery sucks! I gave 1 star cuz it useless now
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, May 21, 2025
Hi Jamburat,
Thank you for your feedback. We're really sorry to hear that the battery life on your WF-LS900N earbuds has become an issue, making them unusable for you. We're here to help and would be happy to provide some troubleshooting steps to get this resolved.
- Ensure your earbuds are updated to the latest firmware. Please check the following link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796
- Initiate a factory reset on the device: Set the headset into the charging case and leave the lid of the charging case open. Press and hold the initialize button of the charging case for about 15 seconds or more and release your finger within 5 seconds after the indicator (orange) on the charging case starts flashing.
For detailed instructions, please visit the following link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
Your unit comes with a 1-year warranty. If the issue continues after following these steps, we suggest contacting our technical support team for further assistance. You can find their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony products and for letting us know about the issue.
Best regards,
Stephanie
Thank you for your feedback. We're really sorry to hear that the battery life on your WF-LS900N earbuds has become an issue, making them unusable for you. We're here to help and would be happy to provide some troubleshooting steps to get this resolved.
- Ensure your earbuds are updated to the latest firmware. Please check the following link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796
- Initiate a factory reset on the device: Set the headset into the charging case and leave the lid of the charging case open. Press and hold the initialize button of the charging case for about 15 seconds or more and release your finger within 5 seconds after the indicator (orange) on the charging case starts flashing.
For detailed instructions, please visit the following link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
Your unit comes with a 1-year warranty. If the issue continues after following these steps, we suggest contacting our technical support team for further assistance. You can find their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony products and for letting us know about the issue.
Best regards,
Stephanie
Written by a customer while visiting sony.com
Posted by: MTNK
Gender:Male
Verified Purchase:Yes
I bought less than 2 years ago and now right battery is dead after 20 minutes after full charge.
No, I would not recommend this to a friend.
Response from sony.comBy Sony NortAmerica Customer Support, Fred, April 21, 2025
Hello MTNK,
Thank you for choosing Sony.
We sincerely apologize for the short battery life you are experiencing on the right side of your WF-LS900N after two years of use. To assist you in addressing these battery concerns, we recommend following the steps outlined below.
Firmware Update to Version 4.2.1.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796
Resetting the headset.
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
Initializing the headset to restore factory settings.
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/
The available operating time is short, the battery power does not last long.
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
Should you need assistance with any of the steps, we encourage you to reach out to Sony Support for personalized help. For technical support information, please visit the following link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.
Best regards,
-Fred
Thank you for choosing Sony.
We sincerely apologize for the short battery life you are experiencing on the right side of your WF-LS900N after two years of use. To assist you in addressing these battery concerns, we recommend following the steps outlined below.
Firmware Update to Version 4.2.1.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796
Resetting the headset.
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
Initializing the headset to restore factory settings.
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/
The available operating time is short, the battery power does not last long.
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
Should you need assistance with any of the steps, we encourage you to reach out to Sony Support for personalized help. For technical support information, please visit the following link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.
Best regards,
-Fred
Written by a customer while visiting sony.com