Customer reviews from sony.com
Sony - LinkBuds S Truly Wireless Noise Canceling Earbud Headphones (Earth - Blue
Average customer rating
3.8
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
53
4 Stars
8
3 Stars
9
2 Stars
3
1 Star
18
75%of customers recommend this product.
(
59 out of
79)
Customer Reviews for Sony - LinkBuds S Truly Wireless Noise Canceling Earbud Headphones (Earth - Blue
Posted by: Az Hakaman
Gender:Male
Verified Purchase:Yes
Excited too get these! I've been using Samsung ear buds, all of them, and it was time for a change - hopefully a good decision. One thing I like about Samsung is that you can turn in a device for an upgrade at a super great price. Maybe Sony good do the same where if I could trade up from these to a different pair or qualified device, that would be competitive. Wouldn't that give consumers like me an edge? It would.
Robert in Phx, AZ
Robert in Phx, AZ
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 16, 2023
Hi Az Hakaman, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. We also hope that you are enjoying these headphones. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin
Written by a customer while visiting sony.com
Posted by: RiceTuna
Verified Purchase:Yes
I bought these earphones in may of 2023, and while I do use them daily, I rarely use them for hours upon hours on end. I don't overcharge them either. I'm not the type of person that drops their devices, and yet, I'm experiencing a degrade in quality that is awfully hard to ignore. They have been running our of battery in under two hours, which is frankly the most use I'd give them in a whole 24 hr period. Genuinely devastated because the sound and noise control are great.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, January 19, 2024
Hi RiceTuna,
Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the sound quality and noise canceling function of the headphones. It's unfortunate that you are not satisfied with the battery life. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). Usage hours may vary depending on the settings and usage conditions. For more information, please refer to this link:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539655.html
You may also find this link helpful:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
Resetting and initializing the headset may also help resolve the issue. Please refer to the steps on these links:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
Hope this helps. If still not resolved, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
-Ralph
Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the sound quality and noise canceling function of the headphones. It's unfortunate that you are not satisfied with the battery life. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). Usage hours may vary depending on the settings and usage conditions. For more information, please refer to this link:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539655.html
You may also find this link helpful:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
Resetting and initializing the headset may also help resolve the issue. Please refer to the steps on these links:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
Hope this helps. If still not resolved, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
-Ralph
Written by a customer while visiting sony.com
Posted by: klikiton
Gender:Male
Verified Purchase:Yes
Rich, dimensional sound. And with Headphones Connect app, you can tailor the EQ specifically to your tastes.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 6, 2024
Hi klikiton, Awesome! We are so glad to hear that you are happy with your new WFLS900N! Thank you so much for choosing Sony! -Carl
Written by a customer while visiting sony.com